Who We Are

The Canada Revenue Agency (CRA) plays a crucial role in the everyday lives of Canadians. Significant life changes—a new job, a business investment, even the birth of a child—involve interaction with the CRA. This unique relationship with Canadians means that the CRA must be able to deliver the programs and services that Canadians need, in a manner that is convenient and accessible, and that assures accuracy and fairness.

Employing approximately 44,000 people at 55 service sites across the country, the tax revenue that the CRA collects pays for the public goods and services that enhance the quality of life of all Canadians.

Accountability for our performance forms a common thread through every aspect of our operation. Our organization is guided by four enduring values—integrity, professionalism, respect, and cooperation. We also believe in fair and responsible enforcement, combined with service excellence for all. This ensures the integrity of Canada's tax system and benefit programs. By being accountable, fair, and service-oriented, we maintain the trust and confidence of Canadians. This enables us to maximize the full potential of our agency status, and to build on our services and programs in ways that will benefit Canadians and their governments into the future.

Unaudited

Date modified:

2006-11-23