Conclusion by the Commissioner

I am pleased to report that, once again, the Canada Revenue Agency (CRA) has demonstrated its capacity to achieve tangible and meaningful results for Canadians, due in large measure to the dedication of CRA employees and our commitment to making the most of the flexibility we gained in becoming an agency.

Our legislated mandate envisions an agency that provides services to other federal departments as well as provincial, territorial, and First Nations governments. Our achievements during this past year provide further evidence of the strength of our core business expertise—administering taxes, collecting revenues, and delivering benefits. Indeed, our new, five-year corporate strategy known as “Agency 2010: A Blueprint for the Next Five Years” has as its foundation our legislative flexibility and our solid record of delivering results.

This past year, we again achieved our two strategic outcomes: tax compliance rates in Canada remained high in 2005-2006 and we issued over 99% of benefit payments accurately and on time. While we recognize that we have more to do in many areas such as reducing the inventory of tax debt, the signing of new agreements with other departments and levels of government in Canada demonstrates a high level of confidence in our world class tax administration.

In tabling this report to Parliament, I sincerely thank our managers, the Union representatives and most importantly all our employees on whom we rely to meet our present and future goals.

Michel Dorais, ICD.D
Commissioner and Chief Executive Officer
Canada Revenue Agency

Date modified:

2006-11-23