Foreword by the Chair

The Board of Management brings to the Canada Revenue Agency (CRA) private sector rigour and expertise in managing its resources, services, property, personnel and contracts. Our goal is to increase efficiency in administrative overhead spending and reinvest the savings, where possible, to address the risks and challenges in maintaining the integrity of the tax system, while enhancing service to Canadians.

This past year has seen significant progress on the Agency's change agenda. We continued to transform how we do business, keeping pace with changes in technology and management practices. For example, we carried on with reforms to our human resource regime and to our financial information and performance measurement systems. We also laid the groundwork for future business achievements, by managing expenditures and reallocating resources to focus on our key program priorities. In the year ahead, my colleagues on the Board of Management and I look forward to working with management in setting the future direction for the CRA.

This is the first Annual Report to be tabled in Parliament since I was confirmed as Chair of the Board of Management in March 2005. This Annual Report is a vital part of our reporting efforts, as it helps fulfill the Agency's priority of ensuring trust and integrity in our people and our operations. We will continue reporting tangible and practical results, to remain transparent and to demonstrate our accountability to Canadian taxpayers.

I am pleased to recommend this report to the Minister of National Revenue, the Honourable John McCallum, for tabling in Parliament.

Connie I. Roveto
Chair, Board of Management

Date modified:

2005-10-26