Benefit Programs and Other Services

The Benefit Programs and Other Services business line delivers income-based benefits, credits and other services that contribute directly to the economic and social well-being of Canadians. Through this business line, we administer four federal programs: the Canada Child Tax Benefit (CCTB), the Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit, Children's Special Allowances (CSA), and the Disability Tax Credit (DTC). We also use our federal delivery infrastructure to administer 17 ongoing child benefit and credit programs for the provinces and territories. In total, we deliver income-tested child benefit programs for nine of the 11 jurisdictions that have established programs since 1996. We also provide data to facilitate provincial administration for the remaining two (Ontario and Quebec).

We supply information authorized by law to federal, provincial and territorial clients to support the delivery of their income-tested programs; we issue rulings for the Canada Pension Plan (CPP) and Employment Insurance (EI) programs; and we account to our clients about the work that we do on their behalf.

Our work is supported by strong federal, provincial and territorial legislation that clearly identifies who is eligible to receive benefits and how much they are entitled to receive. We rely on consultations with our clients to define program objectives and identify cost-effective solutions for delivering benefit programs and other services, using flexible and adaptable systems. Public Works and Government Services Canada acts as our agent, issuing cheques and direct deposit payments on our behalf. Canada Post delivers our payments, ensuring that clients receive the benefits they expect on time.

Date modified:

2005-10-26