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Customs Services

Progress Against Areas Targeted for Improvement in the 2001-2002 Road Ahead

The 2001-2002 Annual Report identified areas targeted for improvement in each business line in a section entitled “The Road Ahead – 2002 and Beyond”. The chart below indicates the progress we have made to address the performance issues for this business line in 2002-2003, and adds new items that have arisen as a result of the evaluation undertaken in this year's report. Page references to additional coverage of these items in the Summary of the Corporate Business Plan 2002-2003 to 2004-2005 are provided, where applicable. The chart lists the specific immediate-term priorities for improvement we will be undertaking in 2003-2004, and indicates whether the item is a longer-term initiative to be addressed in the Summary of the Corporate Business Plan 2004-2005 to 2006-2007.

Targeted Areas for Improvement	Page ref. CBP		Specific Priorities for Improvement in 2003-2004	Address in next CBP?
Items from *2001-2002 Annual Report*
Deliver on Customs Action Plan and Manley-Ridge Initiatives		Take-up rates for all programs improve consistently and materially from year to year.	For all below.
	17, 27	Expanded participation in Customs Self Assessment (CSA).		No
	28	Implementation of Commercial Administrative Monetary Penalty System (AMPS).		No
	17, 28	Implementation of NEXUS – Air was delayed at Dorval and Ottawa.	Implementation of NEXUS–Air pilot.	Yes
	17	CANPAS –Air – implementation at Vancouver International Airport, delayed at Pearson International Airport.	CANPASS–Air operational at Vancouver International Airport.	Yes
		Implementation of Free and Secure Trade (FAST) at six major Canada/U.S. crossings.	Expand FAST to six additional passage sites and 5 additional enrolment centres.	No
			Acquire proximity card and transponder technology for FAST.	Yes
	17	Continued roll-out of NEXUS Highway at the major sites in southern Ontario	Expand NEXUS Highway to 6 additional land border locations.	No
	27	Begin implementation of Advance Passenger Information (API)	Implement enhancements to API/PNR and Advance Commercial Information (ACI) systems and processes.	Yes
			Implement enhancements to the Intelligence Management System (IMS) and processes.	Yes
			Implement Canada's G7 Import and Export options.	Yes
			Expand IPIL to include cruise ship locations.	Yes
Address weaknesses in compliance measures and advance the Compliance Improvement Plan	26	Generate statistically reliable measures in order to monitor and report on compliance for border and trade issues.	Further develop measures of trade compliance.	Yes
		Analyze the impact of September 11 on compliance issues and border management.		Yes
		Implement changes recommended by the Office of the Auditor General (OAG).		Yes
	28	Develop a national core curriculum and a long-term learning plan for beginner, intermediate, and senior compliance verification officers, which will be adaptable for Customs client services officers and appeals officers.		No
Advance Canadian interests in international forums, and continue to support certainty and consistency for traders and travellers	28 28	Continue to be a member of the World Customs Organization (WCO) Policy Commission for the next two years.	Continue to be a member of the WCO and contribute to policy decisions.	Yes
	28 28	Continue to chair the WCO's Working Party to the Permanent Technical Committee.		Yes