CCRA Annual Report to Parliament 2002-2003

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http://www.cra-arc.gc.ca/gncy/nnnl/2002-2003/prfrmnc-e/mp_cs_ntr5-eng.html

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Conclusions Against Expected Outcome

We have one expected outcome: Canadians' health, safety, security and business interests are protected, and Canada's economic growth is supported, through responsible border and trade management – Delivering on our expected outcome means offering the right information and services to businesses and travellers to help them comply with their obligations, understanding and managing the potential risks, and providing effective enforcement actions to interdict and deter those who do not. We also work to provide a level playing field for traders by promoting a consistent and predictable customs environment as well as protecting domestic producers from injurious trade practices.

Canada Customs has mostly met its expected outcome. Our continued partnership with the United States in realizing the objectives set out in the Smart Border Declaration is a testament to this success, as are the children we have helped return to their families, and the millions in drugs and money that we have interdicted, thereby thwarting the criminal intent of those attempting to smuggle these substances into Canada.

We have been largely successful in rolling out a number of new programs and processes in line with our innovation agenda and have mostly met our commitments as laid out in the 2002-2003 to 2004-2005 Corporate Business Plan, while continuing to evolve our processes and programs to keep pace with changing priorities and new commitments. Likewise, we have made significant strides in recruiting, training, and equipping our workforce with new technologies. These accomplishments should pay dividends in the coming years as their full impact is realized. In future reports, we will evaluate the success of these initiatives and report on their contribution in terms of participation levels and measures of efficiency and effectiveness.

The next section presents our Performance Summary for the Customs Services business line against our five anticipated results. Anticipated Results 1 through 4 deal with our strategic outcome of managing the compliance continuum, while Anticipated Result 5 relates to our strategic outcome of innovating for the future. These anticipated results support our expected outcome—Canadians' health, safety, security, and business interests are protected, and Canada's economic growth is supported, through responsible border and trade management.

Performance Highlights

  • Our targeting efforts and use of modern technology have contributed to a number of significant seizures
  • Strengthened partnerships with our government and private sector colleagues to better achieve our expected outcome
  • Participation in pre-approval programs to expedite low-risk travellers and commercial shipments continues to increase
  • Compliance with border requirements over the past 3 years has been consistently high
  • Substantive progress in recruiting, training, and equipping customs officers with new technologies
  • Agreement with the United States on expedited process for low-risk commercial shipments and joint programming for travellers
  • Advance Passenger Information program implemented to improve screening of travellers and expedite processing
  • Adoption of Canadian recommendations by international forums

Key Volumetrics

  • 98.3 million travellers processed (3.8% decline from 2001-2002, and a fifteen year low)
  • 3.7 million traveller examinations (a decline of 19.5% from 2001-2002, which was abnormally high due to September 11)
  • 53,219 traveller enforcement actions (1.4% hit rate on exams)
  • 11 million commercial releases
  • 216,528 commercial examinations, 2% exam rate (slightly higher than pre-September 11 examination rate)
  • 25,693 commercial enforcement actions (12% hit rate on exams)
  • 24 million courier shipments released
  • 170,000 commercial importers
  • $348 billion in imports processed
  • $3.3 billion in gross import duties collected
  • $22 billion in GST collected
  • Seizures with an estimated value of $539 million
  • Enforcement of 42 Special Import Measures Act (SIMA) findings, protecting $13.3 billion of Canadian production



Date modified:
2003-10-29