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Agency Planned Versus Actual Spending by Business Line (in thousands of dollars)
	Business Lines	Actual Spending 2000-2001	Actual Spending 2001-2002	Planned Spending 2002-2003	Final Authorities 2002-2003	Actual Spending 2002-2003
Tax Services		1,751,826	1,855,462	1,786,082	2,125,754	2,074,575
Benefit Programs and Other Services		154,152	178,464	175,147	205,231	204,654
Appeals		70,989	75,052	80,208	96,467	93,531
Customs Services		495,885	560,189	592,117	716,609	660,680
Corporate Management and Direction		628,602	730,116	709,863	801,568	778,911
	Sub-Total	3,101,454	3,399,283	3,343,417	3,945,629	3,812,351
Add: Benefit Programs and Other Services (Relief for Heating Expenses) ¹		1,459,267	42,211	20,341	20,341	12,553
Total		4,560,721	3,441,494	3,363,758	3,965,970	3,824,904
¹	The Actual Spending of $12,553K is on a cash accounting basis. The Statement of Administered Expenses shows an amount of ($1,117K), on a full accrual accounting basis.