Summary of the Corporate Business Plan 2016-2017 to 2018-2019

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A Foreword by the Chair

As members of the Board of Management, we are committed to fulfilling our mandate according to the Canada Revenue Agency Act, and providing our best advice and guidance to the Commissioner and his senior management team. The Board has a legislated responsibility for the development of the annual Summary of the Corporate Business Plan: we are committed to working with the CRA executive and employees in achieving the strategic priorities in this Plan.

The Board supports the CRA's commitment to improving service for all Canadians: simplifying language; streamlining processes; assisting individuals and businesses to fulfil their obligations; and increasing digital e-services. The Board continues to rigorously support the CRA's commitment to integrity and security.

The Board will champion forward-thinking and innovation, and assist the CRA in its recruitment strategies and activities to ensure the CRA has a skilled, multi-talented, and diverse workforce for the future.

The Board is also committed to ensuring the CRA operates within its approved fiscal plan, while making every effort to ensure resources are aligned with the priorities of the Summary of the Corporate Business Plan.

The Board will continue to offer direction on strategic priorities and statutory areas of oversight, and will rigorously monitor performance throughout this planning period.

On behalf of the CRA Board of Management, I am pleased to recommend the CRA's Summary of the Corporate Business Plan 2016-2017 to 2018-2019 to the Honourable Diane Lebouthillier, Minister of National Revenue.

Original signed

Richard (Rick) Thorpe, CPA, FCPA, CMA, FCMA
Chair, Board of Management

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Date modified:

2016-03-07