Summary of the Corporate Business Plan 2015-2016 to 2017-2018

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A Foreword by the Chair

"The Board of Management will provide advice to senior management, and will focus intensely on the key priorities for the Board of continually improving service to Canadians, reducing red tape, and providing an environment with the highest degree of commitment to integrity and security, within the CRA's allocated resources."
— Richard (Rick) Thorpe

In fulfilling our statutory obligations, the Board will continue to focus on CRA's key priorities of striving to continually improve services to Canadians, and reducing red tape both externally and internally. The Board will also make every effort to assist the Commissioner in ensuring the CRA has an environment committed to uncompromising integrity and security.

Over this planning period, the Board will emphasize early engagement with the Commissioner and senior management, to provide advice and guidance on the CRA's strategic directions, initiatives and objectives. The Board will encourage and support the CRA's focus on the highest levels of integrity and security with regard to our employees and systems, and the confidentiality of Canadians' information.

The Board will encourage the CRA's use of meaningful performance measures to monitor timelines, results, and the best use of resources for the undertakings outlined in this Summary of the Corporate Business Plan.

The Board is confident the CRA team will meet the goals and objectives stated in this Summary of the Corporate Business Plan and will manage evolving issues and challenges in a timely manner.

On behalf of the CRA Board of Management, I am pleased to recommend the CRA's Summary of the Corporate Business Plan 2015-2016 to 2017-2018 to the Honourable Kerry-Lynne D. Findlay, Minister of National Revenue.

original signed by

Richard (Rick) Thorpe, CPA, CMA, FCMA
Chair, Board of Management

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Date modified:

2015-04-01