Summary of the Corporate Business Plan 2014-2015 to 2016-2017

A message from the Chair

"The Board of Management … will focus on providing direction and advice to senior management on the key CRA initiatives of integrity, security, the reduction of red tape, and the CRA's commitment to continual improvement in service to Canadians."

—Richard (Rick) Thorpe

The Board of Management is committed to providing oversight in all areas for which it has statutory responsibility. Over the planning period, the Board will focus on providing direction and advice to senior management on increasing overall efficiency, on the key CRA initiatives of integrity, security, the reduction of red tape, and on the CRA's commitment to continual improvement in service to Canadians.

As part of the Board's oversight responsibilities, the Board will continue to monitor the implementation of the CRA's ongoing strategic transformation in line with Government direction and the goals set in this Summary of the Corporate Business Plan and CRA's Vision 2020. The Board will focus on enhanced oversight using detailed risk management criteria, as well as performance measures to achieve best practices at the CRA.

In a fast-changing global environment, the CRA must adapt while remaining mindful of its mandate to administer tax, benefits and other programs, and to ensure compliance on behalf of governments across Canada. In this regard, the Board remains committed to providing direction to encourage the best management approaches to administration and compliance, while achieving fiscal rebalancing.

Working together with the CRA senior management team, I am very confident the CRA will achieve its goals while enhancing services to Canadians. On behalf of the CRA Board of Management, I am pleased to recommend the CRA's Summary of the Corporate Business Plan 2014-2015 to 2016-2017 to the Honourable Kerry-Lynne D. Findlay, Minister of National Revenue.

original signed by

Richard (Rick) Thorpe, CPA, CMA, FCMA
Chair, Board of Management

Date modified:

2014-03-05