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Planned spending (thousands of dollars)

	Forecast spending 2010‑2011	Planned spending 2011‑2012 Footnote 1	Planned spending 2012‑2013 Footnote 1, Footnote 2	Planned spending 2013‑2014 Footnote 1, Footnote 2
Promoting compliance	150,024	145,031	147,630	146,570
Meeting service needs	870,768	818,603	816,370	813,151
Addressing non-compliance	1,631,437	1,578,919	1,499,610	1,474,774
Administering benefits	339,365	356,806	351,618	355,196
Enabling core business operations	1,512,041	1,391,188	1,387,305	1,389,374
Canada Revenue Agency	4,503,635	4,290,548	4,202,532	4,179,065
Plus:
Taxpayers' Ombudsman Footnote 3	3,198	3,255	3,255	3,255
Total planned spending Footnote 4	4,506,833	4,293,803	4,205,787	4,182,321

Footnote 1: Planned spending does not include certain technical adjustments made in 2010-2011, primarily carry forward from the previous year ($150M) and maternity and severance benefits ($73M). These are in-year adjustments.
Footnote 2: Excludes forecasted disbursements to the provinces for the Softwood Lumber Products Export Charge Act, 2006, which are unavailable at this time ($140M in 2011-2012).
Footnote 3: Since the Taxpayers' Ombudsman operates at arms-length from the CRA, this Summary of the Corporate Business Plan does not reflect the activities of that office.
Footnote 4: Details may not add to totals due to rounding.

Transfer payment program (thousands of dollars)

	Forecast spending 2010‑2011	Planned spending 2011‑2012	Planned spending 2012‑2013	Planned spending 2013‑2014
Types of transfer payments
Children's Special Allowance payments	225,000	227,000	231,000	235,000
Disbursements to provinces under the Softwood Lumber Products Export Charge Act, 2006	200,000	140,000	–	–
Total transfer payments	425,000	367,000	231,000	235,000

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