2010-2011 to 2012-2013 Summary of the Corporate Business Plan - Making Non-compliance More Difficult

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Making Non-compliance More Difficult


Although instances of non-compliance are not frequent, they have a significant fiscal impact and erode the integrity of the tax and benefit system. We must continue to apply innovative strategies to remove the remaining opportunities for non-compliance.

Introduction

Canadians enjoy a tax and benefits system that boasts a high rate of voluntary compliance. Serious non-compliance, however, has emerged as a significant challenge to this system and its sustainability. Non-compliance creates unfair conditions for compliant individuals and businesses and, if not appropriately addressed, imperils the sustainability of the self-assessment system over the longer term.


The changing nature of our operating environment requires us to identify new or improved tools to remove opportunities for tax evasion and other forms of non-compliance.

Of special concern for us are trends in forms of non-compliance like underground economic activity, the increasing use of aggressive tax planning arrangements, as well as wilful non-compliant actions like deliberate tax evasion. Payment non-compliance is also a concern, whether it occurs when taxpayers are unable to remit income taxes due to unanticipated economic circumstances, or strategically seek insolvency protection from the Crown and other creditors.

Over the planning period, we put forth the following initiatives to address our challenges and opportunities for making non-compliance more difficult.

Enhance strategies to manage payment non-compliance

Our corporate risk inventory identifies payment non-compliance as a significant business risk. The accumulation of new debt depends on several factors that are outside of our control. This includes domestic and international economic situations, aggressive tax planning and strategic insolvencies, as well as various socio-economic factors that may influence taxpayer compliance behaviours.


Anticipated Result
Increased number of taxpayers who pay on time
Progress of this initiative will be measured by:
  • Upward trend in payments from individuals on or before the due date
  • Downward trend in repeat payment non-compliance by individuals

We continue to experience a significant impact from debts arising from various targeted audits and reassessment activities. In addition, taxes resulting from tax harmonization activities in Ontario and British Columbia are expected to add billions of dollars in new receivables on an annual basis.

We will refine our management of the tax debt through a variety of means, including an approach to address the underlying causes of payment non-compliance at the behavioural level. We will increase our attention on the need for earlier interventions with potential debtors to prevent debts from arising or to proactively help taxpayers meet their obligations. We are continuing to develop and implement strategies to address specific segments of the inventory, like insolvencies and high-risk accounts, that present particular challenges.

Key Deliverables
Date
Implement Phase II of the insolvency strategy
2010-2011
Implement the payment non-compliance action plan to limit future arrears
2010-2012
Develop additional tailored strategies that address specific segments of existing inventory
2010-2012

Related Activity Indicators
Target
Percentage of pre-Tax Service Office (TSO) intake (dollar) resolved in the year of intake
Not available [Footnote 1]
Percentage of TSO intake (dollar) resolved in the year of intake
60%
[Footnote 1] This is a new indicator for this workload, for which a target will be developed over the next year.

Identify aggressive tax planning arrangements more effectively

Aggressive tax planning is a challenge confronting all developed countries and can involve very complex structures with both domestic and international elements. The objective of this type of tax planning is to realize tax benefits that were never intended under the normal application of the tax laws.


Anticipated Result
Aggressive tax planning arrangements are identified and addressed more effectively through audits, research, risk assessment, and international collaboration
Progress of this initiative will be measured by:
  • Increased identification of aggressive tax planning arrangements
  • Increased identification of non-filers and non-compliant taxpayers who may be actively moving assets offshore to tax havens

Over the planning period, we will continue to take actions to counter aggressive tax planning. We will advise taxpayers of unacceptable tax planning practices and will continue to work closely with tax administrations of other countries and international organizations to identify offensive arrangements and take corrective action. In addition, we will enhance our technical capacity and our ability to identify high-risk files.

Key Deliverables
Date
Enhance our risk assessment and identification of high-risk
international tax avoidance cases
2010-2011
Improve the risk assessment system for large business audits
2010-2013
Apply third party penalties more consistently
2010-2013

Related Activity Indicators
Target
Number of aggressive tax planning (ATP) arrangements identified
Upward trend
Number of ATP audits conducted as a percentage of estimates
100%

Identify non-compliance in the underground economy more effectively

The underground economy (UE) undermines the competitiveness of Canadian businesses because it offers an unfair advantage to those who fail to comply with Canada’s tax laws. We use a mix of education, outreach, communication, and compliance actions to combat the UE. We also work with other federal departments, provincial and territorial governments, tax administrations in other countries, international organizations, professional organizations, and key industry groups to share best practices and develop innovative strategies.


Anticipated Result
Underground activity in selected economic sectors is identified and addressed
Progress of this initiative will be measured by:
  • A suite of performance measures is under development

Studies show that the UE is heavily concentrated in sectors where cash transactions are prevalent. Our UE audits focus on identifying unreported income, primarily in industries where there has been a higher level of non-compliance. Over the planning period, we will work with other jurisdictions to broaden our exchange of information to help us identify UE activity.

Key Deliverables
Date
Develop a suite of performance measures to assess the progress of our UE initiative
2010-2011
Continue to work with partners in the Federal-Provincial-Territorial UE Working Group
2010-2013
Implement and evaluate our Atlantic Region UE Compliance Measurement Initiative
2011-2012

Related Activity Indicators
Target
Fiscal impact resulting from UE audits ($billions)
Upward trend
Number of UE audits conducted as a percentage of estimates
100%
Dollar value of unreported gross income
Upward trend

Use enhanced risk assessment to identify non-compliance by employers
and gst/hst registrants

We will improve compliance with remittance, filing, and withholding rules through changes in our internal quality review process, as well as improved file selection for examinations based on research, analytics, and data-mining risk models.


Anticipated Result
Reduce the risk of employers and businesses failing to file, withhold, or remit taxes
Progress of this initiative will be measured by:
  • Increase in the value of identified non-compliance

We will develop a risk-based approach to the tax treatment of personal service corporations to review this sector’s compliance.

In addition, we will expand the allocation of cases using national pools. This will allow workload allocation based on a standardized risk-scoring model that is consistent across the country.

We continue to improve our GST/HST risk-assessment processes by enhancing our reviews of new registrations, conducting pilot projects to identify areas of risk, and implementing new and innovative tools and procedures.

Key Deliverables
Date
Develop a risk-based compliance framework for personal
service corporations
2010-2011
Optimize risk-assessment capabilities of our compliance programs
and strengthen our partnership with provinces and territories
to develop new compliance review processes
2010-2013
Continue to implement the GST/HST High Risk Compliance
Strategy action plan
2011-2013

Related Activity Indicators
Target
Number of non-compliance cases – employers and GST/HST
registrants who failed to file, withhold, remit, or report their
taxes and related dollar values
2.6 million

Implement an enhanced tobacco stamping regime

We collect the excise duty on tobacco products manufactured domestically, while the Canada Border Services Agency collects it on imported tobacco products. Protecting the duty revenue from tobacco products ensures that high prices on such goods can be maintained, thereby contributing to the Government’s overall health objective to reduce smoking among Canadians.


Anticipated Result
All stamped tobacco products in Canada are excise duty paid
Progress of this initiative will be measured by:
  • Meeting the implementation deadlines for our enhanced tobacco stamping regime initiative
  • All legally manufactured and imported tobacco products in Canada are stamped

The new regime will provide a stronger legal framework for tobacco product stamping with stronger ministerial powers and will also provide enhanced tools for the Royal Canadian Mounted Police, to enforce the Act.

We will continue to consult with the tobacco industry (manufacturers and importers), provincial and territorial governments, and other federal agencies and departments in furtherance of ensuring compliance with Excise Act, 2001. We will work closely with the Department of Finance Canada officials to complete the necessary legislative amendments for the new regime, including the drafting of supporting regulatory amendments and guidelines. Should these steps proceed according to our expectations, the CRA will establish and implement the new stamping regime so that all tobacco products manufactured and imported into Canada bear the new stamp. At the same time, we will encourage provinces and territories to adopt the new regime.

Key Deliverables
Date
Implement new excise stamping regime if approved by Parliament
2010-2011
Develop communication strategy including outreach activities
2010-2011
Facilitate potential extension of stamping program to provinces
Ongoing

Related Activity Indicators
Target
Percentage of legally manufactured and imported tobacco products stamped
100%

Enhance the administration of the sr&ed Program

The federal Scientific Research and Experimental Development (SR&ED) Program provides broadly based support for all types of SR&ED activities performed in Canada. This program is one of the most advantageous systems in the industrialized world, providing over $4 billion in tax assistance in 2008.


Anticipated Result
The administration of the SR&ED Program is improved
Progress of this initiative will be measured by:
  • Results from quality assurance reviews

We are continuing our work towards increasing the program’s scientific capacity. This includes providing training and technical support to research and technology staff, enhancing the quality assurance methodology, and reviewing the dispute resolution procedures. In addition, we are reviewing our risk and workload management system and consolidating and clarifying our SR&ED policies and related guidance documents.

These measures will facilitate access to the program, improve the program’s consistency and predictability, and enhance the quality of the SR&ED claims process, resulting in a more effective program for Canadian businesses.

Key Deliverables
Date
Increase the program’s scientific capacity and level of service to claimants
2010-2011
Consolidate and clarify SR&ED policies and related guidance documents
2011-2012
Review risk and workload management and validate the risk management system
2011-2012

Related Activity Indicators
Target
Meet our SR&ED Service Standards
90%

Use better risk assessment to detect and correct reporting non-compliance

We conduct reviews, audits, and investigations of individuals, businesses, and non-profit organizations to detect and correct non-compliance. We are engaged in a major business transformation initiative that will improve our capacity to deliver and manage compliance programs more effectively. Our Compliance System Redesign initiative will improve research and risk assessment capabilities through the development of an analytical environment and the use of investigative tools.


Anticipated Result
Reporting non-compliance is detected and corrected
Progress of this initiative will be measured by:
  • Increasing the number of returns reviewed (first-level review process)
  • Improvement in the identification of returns for review
  • Total fines imposed
  • Number of investigations referred to the Public Prosecution Service of Canada

We are developing a first-level review process for corporate returns to proactively identify discrepancies in the information reported on returns and contact representatives to resolve them. We will also enhance our post-assessing review programs. There will be an enhanced focus on validating claims and helping taxpayers comply in the areas of new legislation.

Key Deliverables
Date
Evaluate our current compliance risk framework/strategies to optimize
the file selection process
2010-2011
Incorporate final enhancements and improvements to research, risk
assessment, workload selection, and audit and investigative tools
through Release 3 of our Compliance Systems Redesign
2011-2012
Develop an inventory of risk profiling activities
2011-2012

Related Activity Indicators
Target
Number of cases of taxpayers who failed to file or report their taxes and related dollar value
969,000
Number of files audited as a percentage of planned for international and large businesses, small and medium-sized enterprises, registered plans, and registered charities
100%

Improve the detection and deterrence of non-compliance in our charities program

Registered charities in Canada are tax-exempt and can issue charitable donation receipts to donors. To maintain these privileges, registered charities must satisfy an annual disbursement quota requirement, file a Registered Charity Information Return and financial statements, and operate within the parameters of the Income Tax Act.


Anticipated Result
The participation of charities involved in non-compliant arrangements is reduced
Progress of this initiative will be measured by:
  • Decrease in the number of charities participating in abusive tax shelter arrangements
  • Downward trend in false reporting

Although cases of serious and intentional non-compliance by registered charities are not wide-spread, they do exist. Examples include illegal tax shelter donation arrangements, false receipting, and unacceptable fund raising practices

Over the planning period, the focus of our Charities Program will be to address identified non-compliance in a timely manner.

Key Deliverables
Date
Identify and audit all known charities participating in tax shelter
arrangements
2010-2011
Identify and audit all charities suspected of being involved in false
receipting
2010-2011
Target outreach and education to issues related to serious non-compliance
arrangements through Webinars, newsletters, awareness campaigns, etc
2010-2011

Related Activity Indicators
Target
Non-compliance levels detected through our audit results
Downward trend



Date modified:
2010-05-06