Summary of the Corporate Business Plan 2008-2009 to 2010-2011 - Assessment of Returns and Payment Processing (PA2)

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Assessment of Returns and Payment Processing (PA2)

Program Overview

The Assessment of Returns and Payment Processing program activity encompasses a range of activities to process individual, trust and business tax returns and payments. Major functions include risk assessment, third-party data matching, and dependable information validation processes.

Program Strategy

We will provide taxpayers with increased convenience and accessibility through electronic filing and payment options to encourage their voluntary compliance.

Over the years, to meet taxpayers needs, we have made significant changes to the way in which we deliver our programs. To strengthen service delivery, we will continue to increase the accessibility and efficiency of our programs and services.

Over the planning period, we will:

  • encourage wider use of electronic filing, and expand our electronic service offerings;
  • redevelop and modernize our core information processing system; and
  • reduce the burden on small businesses by implementing the initiatives recommended by the Action Task Force on Small Business Issues.

Effective processes to identify and address non-compliance are essential for ensuring that individuals pay their required taxes. Our strategies are designed to make the administration of the tax system more equitable and impose less burden on compliant taxpayers.

Over the planning period, we will:

  • maximize the use of the redeveloped GST/HST systems and improve data collection to improve compliance and decrease the risk of fraud; and
  • continue to pursue the matching and post-assessing program.


Our results will be measured by:
  • the timeliness and accuracy of assessment and payment processing
  • our ability to detect and address non-compliance



Date modified:
2008-03-31