Summary of the Corporate Business Plan 2007-2008 to 2009-2010

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http://www.cra-arc.gc.ca/gncy/bsnss_plns/2007/smm_ntr-eng.html

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Summary of the Corporate Business Plan
2007-2008 to 2009-2010

The Canada Revenue Agency (CRA) has the mandate to administer tax, benefit, and other programs on behalf of the Government of Canada and provincial, territorial, and First Nations governments. As an agency, we work to:

  • provide better service to Canadians;
  • contribute to a more efficient and effective delivery of government programs; and
  • foster closer working relationships with provinces and other levels of government.

The Summary of the Corporate Business Plan 2007-2008 to 2009-2010 provides an overview of the Canada Revenue Agency’s objectives, strategies, and expected performance as set out in our corporate business plan for the same period.

Our Strategic Planning and Reporting Framework provides the foundation for this summary. In linking our Strategic Outcomes and Program Activities to their respective measures, the CRA is able to plan and identify priorities to achieve our mission. Our plan outlines how we will meet our goals by:

  • investing in our infrastructure to further enhance our efficiency and reduce cost for Canadians;
  • modernizing service delivery to take advantage of emerging technology;
  • actively identifying compliance risks and implementing strategies to address them; and
  • continuing to develop a knowledgeable, professional, and values-driven workforce.

These efforts support the Government of Canada and its priorities and help ensure the economic and social well-being of Canadians.


The CRA pursues a strategy based on three themes:
Building a Strong and Modern Core Business
A core business capacity that is well-defined, modern, and high-performing.
Maturing the Governance Model
A governance model that reflects the best possible blend of accountability, rigour, and sensitivity.
Expanding Business Opportunities
The pursuit of new business opportunities that the Agency could deliver on behalf of current and new clients.


The Canada Revenue Agency Act requires that a summary of the corporate business plan be tabled in Parliament. The summary must include statements of the CRA’s objectives, strategies, performance expectations, and financial projections for the planning period, as well as a statement of staffing principles. The information in this summary is drawn from the Corporate Business Plan 2007-2008 to 2009-2010.
For more information about the Canada Revenue Agency (CRA), please visit our Web site: www.cra-arc.gc.ca

Strategic Planning and Reporting Framework

Also available in text version and in .pdf format.




Measures for each of these Expected Results can be found in the Program Activity section starting on .


The CRA contributes to the Government of Canada’s Strategic Outcome: Income Security and Employment for Canadians. As well, we are one of the federal organizations that support all departments and agencies.
Further information on the Government of Canada Strategic Outcomes can be found at www.tbs-sct.gc.ca



Date modified:
2007-03-29