Conclusion by The Commissioner

The Corporate Business Plan 2006-2007 to 2008-2009 and this Summary mark a turning point for the Canada Revenue Agency.

Since 1999, when the Agency came into being, we have strengthened the infrastructure that allowed us to provide improved service to Canadians.

Now we are ready to fully implement the legislated authorities granted by Parliament and take full advantage of Agency status as a service provider for Canadians.

Our ultimate goal is to become the preferred interface between clients and the individuals, businesses, and other groups that rely on our services.

Canadians will benefit from improved and integrated services, and from increased efficiency in program delivery. Through Agency 2010, we can become ever more relevant and valuable to Canadians.

As always, we rely on the experience and professionalism of our employees to meet our present and future goals. Together we are creating an institution of which Canada can be proud.

Michel Dorais, ICD.D
Commissioner and Chief Executive Officer
Canada Revenue Agency

Date modified:

2006-07-19