Introductory Notes

On December 12, 2003, the Government announced that a large portion of the Customs function of the Canada Customs and Revenue Agency (CCRA) was transferred to the Canada Border Services Agency. As a result of this transfer, it is proposed that the CCRA be continued under the name of the Canada Revenue Agency (CRA). This name change is contemplated in Bill C-26, An Act to establish the Canada Border Services Agency, which has received second reading at the time of printing of this document.

To reflect these proposed legislative changes, and to ensure the reader understands that the information contained in this document pertains only to the CRA, we are using the name of the CRA throughout this document. It should be noted, however, that all references to the CRA contained in the body of this document are to be read as a reference to the CCRA.

Mission

To promote compliance with Canada’s tax legislation and regulations through communication, quality service, and responsible enforcement, thereby contributing to the economic and social well-being of Canadians.

Vision

To be recognized and respected by our clients for our integrity, fairness, and innovation in administering high-quality, yet affordable programs. To encourage new intergovernmental and international partnerships fostering greater government efficiency and a stronger economic union.

Values

Integrity — Professionalism — Respect — Co-operation

Our Summary of the Corporate Business Plan 2005-2006 to 2007-2008 provides an overview of the CRA’s strategic and operational directions, objectives and strategies, and supporting financial information.

For more information about the Canada Revenue Agency, consult our Web site: www.cra.gc.ca

Date modified:

2005-03-24