Project (thousands of dollars)
|
Forecasted Expenditures to Date
|
|
|
|
|
|
|
NEW PROJECTS SINCE LAST PLAN
|
|
|
|
|
|
|
|
|
CRA’s Intranet has evolved into an important work tool and key internal program and service delivery instrument for the whole of the Agency. This project is a coherent approach to using CRA’s Internet standards and a single ITB-managed server will increase staff productivity and information security, and reduce costs and risks.
|
|
|
|
|
|
|
|
|
|
|
|
Business Number Registry (A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
Integrated Business Number registration is the next phase of integrated business program registration, which the CRA is implementing with some provinces and other departments. The next phase is expanding the Business Number (BN) to more integrated registration partners.
|
GST/HST Redesign (A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
GST/HST Redesign will increase efficiency and reduce compliance costs. It seeks to improve client service and program delivery, position the CRA to develop new partnerships with the provinces and territories, and address interface with the Ministère du Revenu du Québec and the harmonized provinces.
|
T2 Development – T2 Internet Filing (A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
This project expands paper filing and EFILE options. Clients will benefit from a convenient and secure filing method, while the CRA will benefit from reduced processing costs.
|
Information Returns Redesign (part of A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
Redesign of the system that processes returns filed on magnetic media. The new system will be the platform for the Info Returns Electronic Service Delivery. It will use supported hardware and software in line with current technology.
|
Other Levies Project (OLP) (part of A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
Enhancements to the current excise tax systems to improve client service and improve program delivery.
|
Business Integration and System Support (Compliance Programs Branch)
|
|
|
|
|
|
|
To provide integrated system tools for verification and enforcement, to better manage Compliance Programs workload, and improve performance reporting.
|
Government On-Line Round 3
|
|
|
|
|
|
|
Initiatives include Common BN, Corporate Internet Filing, Interactive Information Service, Income Verification Program, Individual’s Welcome Page, OAS/GIS/CPP, Payroll Feasibility, Shared RAP, T4 Internet Filing Service.
|
|
|
|
|
|
|
|
|
Improvements to the CRA Collections Call Centre to automate routine processes and result in more efficient use of resources and allow clients to self-serve.
|
Integrated Revenue Collections
|
|
|
|
|
|
|
Automated revenue collections workloads resulting in greater operating efficiencies through improved workload allocation and case management.
|
Remittance Image Archiving & Retrieval Service
|
|
|
|
|
|
|
For microfilming part of the approximately 42 million cheques and vouchers the CRA records at numerous sites.
|
|
|
|
|
|
|
|
|
Enhancements to the system to register, manage, and report on requests from Canadians for discretionary cancellations or waivers of interest.
|
IT Infrastructure Envelope
|
|
|
|
|
|
|
Infrastructure requirements for Service Availability, Data Centre Recoverability, E-commerce, and others.
|
|
|
|
|
|
|
|
|
To acquire a new e-Business Computing Infrastructure to enhance current e-commerce services and enable future growth of e-Business initiatives.
|
|
|
|
|
|
|
|
|
To provide round-the-clock service for the mainframe computing infrastructure.
|
Data Centre Recoverability
|
|
|
|
|
|
|
To develop and implement recovery capabilities of essential CRA systems in the event of catastrophic loss of either Data Centre Heron (DCH) or Data Centre St. Laurent (DCSL).
|
Business Intelligence/Decision Support
(BI/DS)
|
|
|
|
|
|
|
To allow for replacement of existing “stove-pipe” information systems with an integrated agency-wide “data warehouse”; to improve program delivery by identifying trends, evaluating risks, and analysing policy effectiveness.
|
Compensation Services Delivery Renewal
|
|
|
|
|
|
|
A new, modernized compensation service system will reduce paper and the manual processing of large volumes of data by maximizing the use of available technology. It will also allow managers and employees to access compensation information directly.
|
Human Resources Management Tracking
|
|
|
|
|
|
|
This initiative will review the data integrity of the organizational management data in the HR Module of CAS and enable enhancement of both the HR and Finance modules in CAS.
|
Agency Classification System
|
|
|
|
|
|
|
Continue the work required to improve the functionality and data integrity of the Classification Organization Management module in CAS which is required for the Agency Classification System and future classification conversions. The CAS Organization Management module is also a dependency for downstream projects, e.g. Human Resources Management Tracking (HRMT), Compensation Services Delivery Renewal Project (CSDRP), Employee Self Service (ESS), Manager Self Service (MSS), Personal Cost Planning (PCP), Resourcing, etc.
|
|
|
|
|
|
|
|
|
The implementation of state-of-the-art technology to support employee self-service and Human Resources Management.
|
Administrative Reform and Renewal
|
|
|
|
|
|
|
This initiative will enhance administrative service delivery by strengthening our Management Framework and introducing administrative integration, flexibility and efficiencies.
|
|
|
|
|
|
|
|
|
Phase 2 will enhance the Revenue Ledger System and processes to support accrual accounting, control, reconciliation and internal and external reporting requirements of the government Financial Information Strategy.
|
|
|
|
|
|
|
|
|
This initiative will improve the Agency’s strategic cost management by expanding the implementation of activity-based costing to improve the accuracy of cost information and support the integration of financial and non-financial information.
|
|
|
|
|
|
|
|
|
Implement a corporate performance measurement framework, including TBS requirement for a Management Resources and Results Structure (MRRS), to satisfy reporting requirements and move the Agency toward a strategically operating entity able to quickly adjust to changing needs and environmental impacts.
|
|
|
|
|
|
|
|
|
|
COMPLETED PROJECTS SINCE LAST PLAN
|
Debit Cards [Tax Services Office (TSO)] (part of A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
To develop a debit card application for the payment of taxes at cash counters in the tax services offices and tax centres.
|
EFILE Modernization (part of A&C Business Services Investment Envelope)
|
|
|
|
|
|
|
EFILE Modernization (a.k.a. EFILE Online) will allow agents to file T1 returns, retrieve acknowledgments, and view the results of the System for Electronic Notification of Debts (SEND) results online using the Internet.
|
T1 Income Tax Returns Matching Redesign
|
|
|
|
|
|
|
Enhancements to the T1 Matching System will allow for T3 matching, possible expansion of identification and error correction favouring the client, and expanded functions for provincial claim/credit validation.
|
T3 Tax Returns Automation
|
|
|
|
|
|
|
To develop an automated system to accept the electronic filing of T3 returns to reduce processing costs and increase efficiency.
|
Government On-Line Phase 1
|
|
|
|
|
|
|
Government On-Line initiatives including T4 Netfile, Payroll Telefile, Registrations-Partners, GST/HST NETFILE, Self-Serve Options, Access to Accounts and Change of Address, and other Identification changes on the Net.
|
Corporate Administration System Stabilization
|
|
|
|
|
|
|
CAS improvements include eliminating non-essential use of online pay, reducing batch processing errors, implementing current Legal Change Patches, resolving data integrity issues, and updating system/training documentation.
|
Corporate Administration System Upgrade
|
|
|
|
|
|
|
To upgrade the SAP product to 4.6 to enable processes identified as key Administrative Reform and Renewal objectives.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
