Summary of the Corporate Business Plan 2002-2003 to 2004-2005

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Introduction (con't)

CCRA at a glance map (text version)

  • On average, close to $300 billion in revenues annually - $1.2 billion every working day
  • Over 50 agreements with other government departments and agencies for joint program delivery
  • Coordination of Fairness Provisions, estimated $200 million in interest and penalties forgiven
  • Agreement to collect about $37 billion annually on behalf of the provinces and territories
  • Almost 23.3 million individual and trust tax returns and 1.3 million corporate tax returns processed
  • Over 35 million public enquiries every year
  • Benefit and credit payments worth over $10 billion to over 10 million eligible Canadian households
  • 44,000 employees at 750 service sites across Canada
  • Customs seizures of some $679 million in contraband including drugs
  • 3.5 million hits on the CCRA's Web site each month during peak tax season
  • 111 million travellers entering Canada annually through customs service locations
  • 16,000 volunteers completed 471,000 tax returns
  • More than 10.6 million customs commercial releases processed annually
Date modified:
2002-03-21