Our Corporate Business Plan

The Corporate Business Plan sets out our strategic direction and priorities for 2001-2002 to 2003-2004. At the heart of this plan is our continuing commitment to provide Canadians with the best possible service. We will fulfill this commitment with a business transformation program that is in tune with the needs and priorities of Canadians. To achieve our first objective of business transformation, we have three enabling objectives that will help realize the flexibility inherent in agency status: human resources reform and renewal, administrative reform and renewal, and transparent management for results.

The following chart contains the strategies planned by the CCRA's five business lines in support of our strategic goals and change objectives.

Date modified:

2002-01-04