ARCHIVED - General Income Tax and Benefit Guide - 2014 : Index

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ARCHIVED - General Income Tax and Benefit Guide - 2014 : Index


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Tax Information Phone Service (TIPS) call 1-800-267-6999

Tax Information Phone Service list.
Services Available dates Which number to press?
Telerefund - get the status of your refund for 2014. all year press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada child tax benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued press "3" and then "1"
Universal child care benefit (UCCB) - find out if you are eligible for the UCCB and the date you can expect to receive the next payment. one week before through two weeks after each payment is issued press "3" and then "2"
RRSP/PRPP deduction limit - find the maximum amount you can deduct on your return for 2014. mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for residents and non-residents of Canada. all year press "4" and then "2"
Bulletin board - get recent tax and benefit information that may be of interest to you. all year press "4" and then "3"
Remittance vouchers and print request - request personalized remittance voucher for the current year, a prior year, and/or a future year or an Income and Deduction printout for the 2014, 2013, and 2012 tax years all year press "4" and then "4"
Business information - get tax information relating to operating a business. all year press "5"
Tax-free savings account (TFSA) contribution limit - find the maximum amount you can contribute to your TFSA for 2015. mid-February to the end of December press "6" and then "2"

To get information from Telerefund, GST/HST credit, CCTB, UCCB, TFSA, or RRSP/PRPP deduction limit, you will have to give us your social insurance number, your month and year of birth, and the total income you entered on line 150 of your return.

To get information from Remittance vouchers and print request, you will have to give us your social insurance number, your day, month, and year of birth, and the total income you entered on line 150 of your return. In addition, if your identification has been validated, we will ask you contact us on or after May 1, to confirm the postal code we currently have on file.

If you contact us before May 1, you will need the amount you entered on line 150 of your return for 2013. If you contact us on or after May 1, you will need the amount you entered on line 150 of your return for 2014.

List of Info-Tax message numbers and topics for residents of Canada

  • 104 - Other employment income
  • 117 - UCCB
  • 121 - Interest and other investment income
  • 126 - Rental income
  • 127 - Taxable capital gains
  • 128 - Support payments received
  • 130 - Other income
  • 147 - Non-taxable income
  • 208 - RRSP/PRPP deduction
  • 214 - Child care expenses
  • 215 - Disability supports deduction
  • 219 - Moving expenses
  • 220 - Support payments made
  • 221 - Carrying charges and interest expenses
  • 229 - Other employment expenses
  • 232 - Other deductions
  • 254 - Capital gains deduction
  • 255 - Northern residents deductions
  • 301 - Age amount
  • 303 - Spouse or common-law partner amount
  • 305 - Amount for an eligible dependant
  • 306 - Amount for infirm dependants age 18 or older
  • 314 - Pension income amount
  • 315 - Caregiver amount
  • 316 - Disability amount (for self)
  • 319 - Interest paid on your student loans
  • 323 - Your tuition, education, and textbook amounts
  • 324 - Tuition, education, and textbook amounts transferred from a child
  • 326 - Amounts transferred from your spouse or common-law partner
  • 330 - Medical expenses for self, spouse or common-law partner, and your dependent children who are under 18 years of age at the end of the year
  • 349 - Donations and gifts
  • 363 - Canada employment amount
  • 364 - Public transit amount
  • 365 - Children's fitness amount
  • 367 - Amount for children who are under 18 years of age at the end of the year
  • 400 - GST/HST credit
  • 500 - CCTB, UCCB
  • 601 - EFILE and NETFILE
  • 602 - Filing or making changes to a previous year's return
  • 603 - Your appeal rights
  • 604 - Voluntary disclosures
  • 605 - Authorizing representatives
  • 606 - Refunds
  • 607 - Working income tax benefit
  • 609 - Exchange rates
  • 610 - Do you have to file a return?
  • 611 - Missing information
  • 612 - Tax-free savings account (TFSA)
  • 630 - Enhanced income tax services
  • 631 - Services for persons with disabilities
  • 632 - Community Volunteer Income Tax Program
  • 655 - Home Buyers' Plan
  • 702 - Instalment information
  • 703 - Payment arrangements
  • 710 - Refund, interest, and penalties
  • 882 - Direct deposit
  • 883 - Service complaints
  • 899 - Info-Tax survey
  • 999 - Main menu

Get ready to file your 2014 income tax and benefit return

Go to our Top 5 ways to get ready to file your 2014 tax return page.

Take advantage of the quick, easy, and secure electronic services that the Canada Revenue Agency offers

List of the most popular addresses on our web site.
Topics Address
Electronic services www.cra.gc.ca/electronicservices
NETFILE www.netfile.gc.ca
My Account www.cra.gc.ca/myaccount
Direct deposit www.cra.gc.ca/directdeposit
Electronic payments www.cra.gc.ca/electronicpayments
Represent a Client www.cra.gc.ca/representatives
EFILE www.cra.gc.ca/efile-individuals
My Business Account www.cra.gc.ca/mybusinessaccount
My Payment www.cra.gc.ca/mypayment

Addresses on our website

Visit our website. General information, forms, and publications are accessible by topic and by taxpayer group. Below is a list of some useful addresses:

List of the most popular addresses on our web site.
Topics Address
Authorize a representative www.cra.gc.ca/myaccount
Change of address www.cra.gc.ca/myaccount
Child and family benefits calculator www.cra.gc.ca/benefits-calculator
Complaints and disputes www.cra.gc.ca/resolvingdisputes
Contact us www.cra.gc.ca/contact
Forms and publications www.cra.gc.ca/forms
Important dates www.cra.gc.ca/dates-ind
Individuals – Leaving or entering Canada and non-residents www.cra.gc.ca/international
Instalments www.cra.gc.ca/instalments
Persons with disabilities www.cra.gc.ca/disability
Protect your personal information www.cra.gc.ca/security
Protect yourself www.cra.gc.ca/alert
Registered retirement savings plan (RRSP) www.cra.gc.ca/rrsp
Review of your tax return by the CRA www.cra.gc.ca/reviews
Service complaints www.cra.gc.ca/complaints
Students www.cra.gc.ca/students
Tax Information Phone Service (TIPS) www.cra.gc.ca/tips
Tax information videos www.cra.gc.ca/videogallery
Taxpayer Bill of Rights www.cra.gc.ca/rights
Taxpayer relief provisions www.cra.gc.ca/taxpayerrelief

Get tax savings working for you!

This year, millions of Canadians will take advantage of these and other tax savings.

File your return online and get your refund faster.

First-Time Donor’s Super Credit
A non-refundable tax credit of up to $250.

First-Time Home Buyers’ Tax Credit
A non-refundable tax credit of up to $750.

Family Caregiver Tax Credit
Increase certain non-refundable tax credits by up to $309.

Children’s Fitness Tax Credit
A non-refundable tax credit of up to $150*/child.
*Proposed increase from $75.

Children’s Arts Tax Credit
A non-refundable tax credit of up to $75/child.

Tradesperson’s Tools Deduction
Ddeduct up to $500 from your income.

Find out what you're entitled to claim at :

Canada.ca/TaxSavings
1-800-959-8281

Date modified:
2015-02-04