About My Account

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About My Account

My Account is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online.

My Account is:

  • Convenient – It is available 21 hours a day, 7 days a week (see Hours of service).
  • Easy to use – After registering, simply log in with your CRA user ID and password.
  • Fast – Information is up-to-the-minute and transactions are processed immediately.
  • Secure – The CRA user ID and password are just part of the security.

You can also log in with a Sign-in Partner. This option lets you log in with a user ID and password that you may already have, such as for online banking. For more information, see Sign-in Partners Help and FAQs.

Individuals can use My Account. Authorized representatives (including accountants and employees) can access the same services through Represent a Client.

Services in My Account

List of services
Services Limited service
(no security code needed)
Full service
(security code needed)
View status of tax return Yes Yes
View detailed status of tax return No Yes
Manage online mail Yes Yes
View mail No Yes
Request a remittance voucher Yes Yes
View notice of assessment or reassessment Yes Yes
View detailed notice of assessment or reassessment No Yes
View RRSP deduction limit and TFSA contribution room Yes Yes
View detailed RRSP and Tax-Free Savings Account (TFSA) No Yes
View Home Buyers’ Plan and Lifelong Learning Plan No Yes
Pay by pre-authorized debit (create new agreement) Yes Yes
Pay by pre-authorized debit (manage active agreements, view inactive agreements) No Yes
Arrange my direct deposit (start, update, stop) No Yes
View carryover amounts No Yes
View tax information slips: T4, T4A, T4A(P), T4A(OAS), T4E, T4RSP, T4RIF, T5007, T3, T5, T5008, RRSP Contribution Receipt, T1204, T5013, RC210, RC62, Rent Assist and tax-free savings account (TFSA) No Yes
View Proof of income statement (option ‘C’ print) No Yes
View disability tax credit No Yes
View account balance and statement of account No Yes
Change my return No Yes
Address and telephone numbers (view, update) No Yes
Apply for child benefits No Yes
Benefits and credits overview No Yes
View Canada Child Benefit and related provincial and territorial programs payments, account balance, and statement of account No Yes
View GST/HST credit and related provincial programs payments, account balance, and statement of account No Yes
View Universal Child Care Benefit payments, account balance, and statement of account No Yes
View and update children in my care No Yes
View Working Income Tax Benefit advance payments No Yes
Submit documents No Yes
View authorized representative No Yes
Authorize my representative No Yes
Register my formal dispute No Yes
View instalments No Yes
Change my marital status No Yes
Account alerts No Yes


Note


It is possible to see information in My Account before you receive the official document from the CRA. For example, if the CRA reassessed your return, you will see details of the reassessment in My Account before you receive your notice of reassessment in the mail. This is because the most up-to-date information is displayed immediately in My Account, while the notice goes through several manual processes before you receive it by mail.


Accessing the My Account services

To get access, you will need:

  • your social insurance number;
  • your date of birth;
  • your current postal code or ZIP code and;
  • an amount you entered on your income tax and benefit return, so have your return on hand (the line requested will vary and it could be from the current tax year or the previous one).

For step-by-step instructions on setting up your CRA user ID and password, go to Registration process to access the CRA login services.

Date modified:
2017-05-03