Help with using your CRA account

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Help with using your CRA account

Find help with using My Account, My Business Account and Represent a Client. Learn about registering for and managing your account, updating your personal and business information, and getting and giving authorization.


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Registration

CRA account registration

Registration instructions, sign-in options

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Verify your identity

The document verification service, CRA security code

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About the CRA account portals

About your CRA account

What you can access, availability, privacy commitments

About My Account

What's new, available services

About My Business Account

What's new, available services

About Represent a Client

What's new, available services

About My Trust Account

Register for access as a primary trustee, available services


Review and update your information

My Account: Update your information

Change your address, phone number, direct deposit and other personal information

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Update your business information

Change your business information, add more businesses to your account

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Update your representative account

Review and update information about yourself, your business, and your clients

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Direct Deposit

Sign up for or change your direct deposit information

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Access your CRA account

Sign-in services availability

Hours of service, browser requirements

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About CRA user ID and password

How to use or recover a CRA user ID and password, change your sign-in option

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About Sign-In Partners

When to use a Sign-In Partner, your privacy, switching Sign-In Partners

Sign-in, Partners, Interac, Banking, Financial, Institution, Information, Credential, userID, ID, Password, Card, Number, Switch, Credit, New, Old, Login, Link, Government, See, Share, Safe, Security, Privacy, Gckey, key

About provincial partners

When to use a provincial partner

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Multi-factor authentication (MFA)

MFA options, what to do if you can't receive your one-time passcode

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Locked account

Recover a locked account, avoid getting locked out

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Manage your CRA account

Keep your CRA account secure

Manage security options, monitor for suspicious activity

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Representatives: Request authorization

How to request authorization to access someone else's information

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Authorize a representative

Who can be a representative, your responsibilities, levels of access you can give, ways to authorize

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Confirm an authorization request

How to verify authorization requests submitted by representatives in a CRA account

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Cancel a representative's authorization

How to cancel your representative's authorization

Authorization, Authorized, Representative, Cancel, Access

Manage how your business uses Represent a Client

Register your business, create a BN Group, associate employees, assign taxpayers

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Create and manage a GroupID in Represent a Client

Create a GroupID, associate representatives

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If you cannot find what you are looking for, contact the CRA for assistance.


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Date modified:
2025-01-13