You cannot recover your CRA user ID if you use it only to access Candidate profile. You will have to register again by completing the Candidate profile recovery process. This will allow the new CRA user ID to be linked to your existing Candidate profile.

You may be able to recover the CRA user ID that you use to access both your CRA account and Candidate profile.

If you forgot your CRA user ID:

• Go to Sign in to your CRA account
• Select CRA user ID and password
• Select Forgot your user ID?
• Provide the personal information requested