Hello everyone,

I wanted to take a few minutes to let you know that I’ve been thinking about all of you a lot lately. The measures announced by the government to date will be crucial to helping Canadians get through this difficult period, and their implementation will fall on your shoulders.

In addition to the CRA already being in the middle of tax season, we have now been tasked to implement additional measures to provide financial help to Canadians—all while having a reduced workforce. Most of the measures announced must be implemented by the CRA such as additional CCB and GSTC payments, as well as the new Emergency Care and Emergency Support Benefits.

I understand that this is putting additional pressure on the Agency’s employees. I really appreciate all the hard work you’re doing, whether from the call centre, your office or your home office. You are on the front lines, working to implement the measures that will help your family, friends and fellow citizens get through this situation.

At this time of crisis, it’s more important than ever to be kind and compassionate to one another and to take care of yourselves and your loved ones.

To each and every one of you working at the Agency, you have all my gratitude and appreciation. Thank you again for your dedication and hard work.

The Honourable Diane Lebouthillier, P.C., M.P.
Minister of National Revenue