Good morning,

We know you are wondering what lies ahead for the CRA as the pandemic continues to evolve and we would like to share the following update. As of today, new critical services will be added to the CRA National COVID-19 Business Continuity Plan (BCP). This is the final update to the National BCP and the Agency will transition from operating under a critical services mode to a business resumption mode on June 26, 2020. Let us reassure you that this does not mean that all employees will be required to report to physical worksites on June 29. In fact, the vast majority of employees will continue working from home until at least the fall.

As mentioned in our last message, the Agency is currently working on the National Business Resumption Plan (NBRP) that maps out the initial steps and the projected phases towards full business resumption. This plan works through the stages of the resumption of various program and corporate activities and operations that did not resume during the Agency’s critical service phase. It is important to note that working towards full business resumption and capacity for the Agency will be measured in months, not days. We will be sharing more information on the NBRP with you next week.

While it is hard to predict when things will change, it is safe to assume that physical distancing requirements will be in effect for the foreseeable future. Remote work will also continue to be prioritized where it is possible. If your work needs to be carried in a CRA building, please be assured that your health and safety is our number one priority. We are committed to a safe work environment and there are stringent disinfection protocols and arrangements to provide for physical distancing.

Staying at home to help slow the spread of COVID-19 is not easy but it is working. Because it keeps us from our friends and family and makes it harder to work as a team, staying at home can create a range of emotions which can be hard to deal with. Please remember that you and your family members can talk to someone by calling the Employee Assistance Program (EAP).

Visit the COVID-19 InfoZone page for the most up to date information, or follow our social media networks Facebook, Twitter and our RSS feed .

The country is slowly reopening, but many Canadians are still counting on the emergency payment and benefit programs to help them in these challenging times. You are the reason they can get the help they need and we are very grateful for the work you do. Thank you to all of you for your ongoing commitment and dedication in support of the Agency.