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Table of contents

Minister's message

Foreword by the interim chair and chair

A message from the commissioner of revenue and chief executive officer

Section 1: Introduction

Section 2: Our programs

• Assessment of returns and payment processing
• Taxpayer and business assistance
• Accounts receivable and returns compliance
• Reporting compliance
• Appeals
• Benefit programs
• Internal services

Section 3: Agency governance and the Board of Management

Section 4: Other items of interest

Financial statements

• Statement of Management Responsibility Including Internal Control over Financial Reporting
• Canada Revenue Agency Financial Statements – Agency Activities
• Financial Statements Discussion and Analysis – Agency Activities
• Canada Revenue Agency Audited Financial Statements – Administered Activities
• Financial Statements Discussion and Analysis – Administered Activities
• Summary of the asessment of effectiveness of the systems of internal control over financial reporting and the action plan of the Canada Revenue Agency
• Canada Revenue Agency – Unaudited supplementary financial information

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