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	2010-2011	2011-2012	2012-2013
Organization of the CRA
Internal accountability structure	Strong	Strong	Not assessed
Governance	Strong	Not assessed	Not assessed
Administration of the CRA
Risk management	Strong	Not assessed	Not assessed
Program evaluation	Acceptable	Acceptable	Not assessed
Internal audit	Strong	Not assessed	Not assessed
Sustainable development	Strong	Not assessed	Strong
Agency performance indicators*	Not applicable¹	Opportunity for improvement	Acceptable
Management of business change	Not applicable²	Not applicable²	Acceptable +
Integrity	Not applicable²	Not applicable²	Acceptable
Management of resources
Financial management	Strong	Strong	Strong
Project management	Strong	Not assessed	Strong
Asset management	Strong	Not assessed	Not assessed
Procurement	Strong	Not assessed	Not assessed
Information management (structured)	Not applicable¹	Strong	Not assessed
Information management (unstructured)	Not applicable¹	Opportunity for improvement	Opportunity for improvement
Information technology (investment)	Strong	Strong	Strong
Information technology (security)	Strong	Acceptable	Acceptable
Management of services
Service strategy	Acceptable	Acceptable	Acceptable
Service performance measurement	Acceptable	Not assessed	Not assessed
Service redress mechanism	Strong	Strong	Not assessed
Management of personnel
Planning	Strong	Strong	Not assessed
Acquisition	Strong	Acceptable	Acceptable
Development and knowledge transfer	Strong	Strong	Not assessed
Retention/mobilisation	Strong	Strong	Strong

¹ Not applicable: Expectation was first introduced in 2011-2012.

² Not applicable: Expectation was first introduced in 2012-2013.

* Previously called CRA performance measurement.

	2010-2011	2011-2012	2012-2013
Managing for results	Acceptable	Not assessed	Not assessed
Governance and planning	Strong	No longer assessed	No longer assessed
Integrated risk management	Strong	Strong	Strong
Information management (effective 2011-2012, the measurement relates to the access to information and privacy program only)	Acceptable	Acceptable	Not assessed
Financial management and control	Acceptable	Acceptable	Acceptable
Management of security	Not assessed	Not assessed	Not assessed
Information technology	Strong	Not assessed	Not assessed

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