Principal Issues: The taxpayer's request seeks a) clarifications regarding technical interpretation 2019-079898; and b) the support of the Income Tax Rulings Directorate for the purpose of requesting that a new category of devices eligible for the medical expense tax credit be added to section 5700 of the Income Tax Regulations.
Position: a) Clarifications provided; and b) The Income Tax Rulings Directorate is not in a position to support requests from taxpayers seeking changes to tax policy from the Department of Finance Canada.
Reasons: a) See response; b) the values and expected behaviours that guide public servants in general, and Canada Revenue Agency employees in specific, in all activities related to their professional duties - see the Canada Revenue Agency's Code of integrity and professional conduct (regarding impartiality) and the Values and Ethics Code for the Public Sector.