BMG Canada Inc. v. Doe, 2005 FCA 193

                                                                                                                                  Date: 20050519

                  Docket: A-203-04

         Citation: 2005 FCA 193

CORAM:        RICHARD C.J.

NOËL J. A.

SEXTON J.A.

BETWEEN:

BMG CANADA INC., EMI MUSIC CANADA, A DIVISION OF EMI GROUP CANADA INC., SONY MUSIC ENTERTAINMENT (CANADA) INC.,

UNIVERSAL MUSIC CANADA INC., WARNER MUSIC CANADA LTD.,

BMG MUSIC, ARISTA RECORDS INC.,

ZOMBA RECORDING CORPORATION, EMI MUSIC SWEDEN AB,

CAPITOL RECORDS, INC., CHRYSALIS RECORDS LIMITED,

VIRGIN RECORDS LIMITED, SONY MUSIC ENTERTAINMENT INC.,

SONY MUSIC ENTERTAINMENT (UK) INC., UMG RECORDINGS, INC.,

MERCURY RECORDS LIMITED AND WEA INTERNATIONAL INC.

                                                                                                                                          Appellants

(Plaintiffs)

                                                                           and

JOHN DOE, JANE DOE AND ALL THOSE PERSONS WHO ARE INFRINGING COPYRIGHT IN THE PLAINTIFFS' SOUND RECORDINGS

                                                                                                                                      (Defendants)

and

SHAW COMMUNICATIONS INC., ROGER CABLE COMMUNICATIONS INC., BELL CANADA, TELUS INC., AND VIDEOTRON LTEE.

                                                                                                                                      Respondents

                                                                                                                (Third Party Respondents)

                                                                           and

              THE CANADIAN INTERNET POLICY AND PUBLIC INTEREST CLINIC

                                                                                                                                          Intervener

                                     Heard at Toronto, Ontario, on April 20 and 21, 2005.

                                    Judgment delivered at Ottawa, Ontario, May 19, 2005.

REASONS FOR JUDGMENT BY:                                                                               SEXTON J.A.

CONCURRED IN BY:                                                                                                RICHARD C.J.

                                                                                                                                          NOËL J.A.

                                                                                                                                  Date: 20050519

                                                                                                                              Docket: A-203-04

                                                                                                                     Citation: 2005 FCA 193

CORAM:        RICHARD C.J.

NOËL J. A.

SEXTON J.A.

BETWEEN:

BMG CANADA INC., EMI MUSIC CANADA, A DIVISION OF EMI GROUP CANADA INC., SONY MUSIC ENTERTAINMENT (CANADA) INC.,

UNIVERSAL MUSIC CANADA INC., WARNER MUSIC CANADA LTD.,

BMG MUSIC, ARISTA RECORDS INC.,

ZOMBA RECORDING CORPORATION, EMI MUSIC SWEDEN AB,

CAPITOL RECORDS, INC., CHRYSALIS RECORDS LIMITED,

VIRGIN RECORDS LIMITED, SONY MUSIC ENTERTAINMENT INC.,

SONY MUSIC ENTERTAINMENT (UK) INC., UMG RECORDINGS, INC.,

MERCURY RECORDS LIMITED AND WEA INTERNATIONAL INC.

                                                                                                                                          Appellants

(Plaintiffs)

                                                                           and

JOHN DOE, JANE DOE AND ALL THOSE PERSONS WHO ARE INFRINGING COPYRIGHT IN THE PLAINTIFFS' SOUND RECORDINGS

                                                                                                                                      (Defendants)

and

SHAW COMMUNICATIONS INC., ROGER CABLE COMMUNICATIONS INC., BELL CANADA, TELUS INC., AND VIDEOTRON LTEE.

                                                                                                                                      Respondents

                                                                                                                (Third Party Respondents)

                                                                           and

              THE CANADIAN INTERNET POLICY AND PUBLIC INTEREST CLINIC

                                                                                                                                          Intervener

                                                    REASONS FOR JUDGMENT

SEXTON J.A.

Introduction

[1]                This case illustrates the tension existing between the privacy rights of those who use the Internet and those whose rights may be infringed or abused by anonymous Internet users.

[2]                Canada's music producers and recording industry are very concerned about infringement of copyright in their musical works through the use of Internet file sharing. They maintain that the industry, including the creators of the musical works, lose millions of dollars every year in sales due to the unauthorized downloading of files. They wish to bring action against the infringers but do not have their identity. They allege that the only means of ascertaining the identity is through the Internet Service Providers (ISPs), who provide the internet service to the infringers.

[3]                The ISPs, citing privacy concerns, have refused to provide the names of the Internet users, who are downloading files of the recording industry, without a court order.

[4]                Citizens legitimately worry about encroachment upon their privacy rights. The potential for unwarranted intrusion into individual personal lives is now unparalleled. In an era where people perform many tasks over the Internet, it is possible to learn where one works, resides or shops, his or her financial information, the publications one reads and subscribes to and even specific newspaper articles he or she has browsed. This intrusion not only puts individuals at great personal risk but also subjects their views and beliefs to untenable scrutiny. Privacy advocates maintain that if privacy is to be sacrificed, there must be a strong prima facie case against the individuals whose names are going to be released. Whether this is the correct test will be addressed in this decision.

[5]                Ultimately the issue is whether the identity of persons who are alleged to infringe musical copyright can be revealed despite the fact that their right to privacy may be violated. Each side presents compelling arguments and the difficulty lies in reaching a balance between the competing interests.

Facts

[6]                The plaintiffs consist of the largest musical providers in Canada and claim to collectively own the Canadian copyrights in more than 80% of the sound recordings sold to the public in Canada.

[7]                The plaintiffs claim that 29 internet users have each downloaded more than 1000 songs (the Songs) over which the plaintiffs have copyright onto their home computers and, by means of what is called a "peer-to-peer" (P2P) file sharing program, are infringing the plaintiffs' copyright by providing access to their files, thus reproducing or distributing the plaintiffs' Songs to countless other Internet users. The persons are alleged to be using 29 distinct Internet locations (IP addresses) to carry out their infringing activities.

[8]                The respondents are ISPs who administer the 29 IP addresses and are said to be the only entities who have information regarding the identity of the 29 persons.

[9]                The plaintiffs are unable to determine the name, address or telephone number of any of the 29 internet users in question as they operate under pseudonyms associated with software which they use; e.g., Geekboy@KaZaA. However, they have conducted an investigation, through which, they submit, it was discovered that these individuals used IP addresses registered with the ISPs. The plaintiffs sought an order, pursuant to Rules 233 and 238 of the Federal Court Rules, 1998, SOR/98-106 (Rules), to compel the ISPs to disclose the names of the customers who used the 29 IP addresses at times material to these proceedings. The respondents had previously refused to provide the information voluntarily.

[10]            The plaintiffs wish to pursue litigation against these 29 individuals but being unaware of their identities, they commenced this action against "John Doe, Jane Doe and all those persons who are infringing copyright in the plaintiffs' sound recordings" and then brought this motion before the Federal Court to identify these 29 individuals.

[11]            On the motion, the plaintiffs filed affidavits of Gary Millin, President of MediaSentry Inc. (MediaSentry), a company that provides online anti-piracy protection by specializing in automated detection of the unauthorized distribution of copyrighted materials on the Internet. The plaintiffs had retained MediaSentry to investigate file-sharing of the Songs.

[12]            The affidavits explained that the plaintiffs provided a list of the Songs to MediaSentry. MediaSentry through its computer program then searched the Internet and identified 29 IP addresses as addresses from which large numbers of sound recordings, including the Songs, were being offered for copying. Screenshots were saved showing the numerous files being offered at these IP addresses. Copies of the files were then requested and received from these IP addresses. MediaSentry's program also matched each of the 29 IP addresses to the specific ISP who administered each IP address at the relevant time. MediaSentry provided the files it received to a representative of the plaintiffs who confirmed that the contents of these files corresponded with the Songs.

[13]            The ISPs responded in different ways. Shaw, Bell and Telus argued that cross-examination showed that the affidavits were hearsay and not in compliance with Rule 81 of the Rules, maintaining inter alia that Mr. Millin had not done the investigation personally and had not revealed his sources of information and hence his evidence could not be accepted. Most importantly, they argued that because the evidence was hearsay, the plaintiffs had failed to establish any connection between the pseudonyms from which MediaSentry extracted the sound recordings on the Internet (i.e. Geekboy@KaZaA) and the IP addresses connected to the various respondent. Further, Shaw and Telus argued that under Rule 238 and the principles relating to equitable bills of discovery, that the plaintiffs had failed to establish a prima facie case of infringement and therefore no discovery could be ordered. They also argued that it would be burdensome and expensive to extract the information from their records. They along with the respondent, Rogers, maintained that the information would be stale dated and hence unreliable due to the delay between the time they were being asked to provide the information and the time when MediaSentry did their investigation. This fed their concerns about protecting the privacy of their customers whom they were obliged to protect by virtue of the Personal Information Protection and Electronic Documents Act, 2000, c. 5 (PIPEDA). Videotron agreed with the plaintiffs' submissions on copyright infringement and adopted them as its own. Finally, while Bell and Videotron had privacy concerns, they indicated they were able to produce the information requested without difficulty but would not do so without a court order in view of PIPEDA.

[14]            The motion was dismissed by the Federal Court.

[15]            The Motions Judge held that:

a)          Rule 233 was not applicable because it presupposes the existence of specified documents. Here, the documents that would reveal the identity of the 29 persons did not pre-exist. Rather, documents containing the information would have to be created by the respondents through the use of existing logs and tapes.

b)         The affidavits filed in support of the motion were deficient in that the evidence failed to satisfy the requirements of Rule 81 because "major portions of these affidavits are based upon information which Mr. Millin gained from his employees. Accordingly they consist largely of hearsay.... Mr. Millin gives no reason for his beliefs."

c)         Because of the conclusions in (a) and (b), there was no clear evidence that the requisite relationship between the IP addresses and the pseudonyms had been established.

d)          Although the plaintiffs brought the motion pursuant to Rule 238, the legal principles applicable to equitable bills of discovery should apply to applications under Rule 238.

e)          The test articulated by the Motions Judge for granting an equitable bill of discovery was as follows:

Equitable Bill of Discovery Requirements

(a) the applicant must establish a prima

facie case against the unknown alleged

wrongdoer;

(b) the person from whom discovery is

sought must be in some way involved in

the matter under dispute, he must be

more than an innocent bystander;

(c) the person from whom discovery is

sought must be the only practical source

of information available to the applicants;

(d) the person from whom discovery is

sought must be reasonably compensated

for his expenses arising out of

compliance with the discovery order in

addition to his legal costs;

(e) the public interests in favour of

disclosure must outweigh the legitimate

privacy concerns.

f)           With respect to Criterion (a) of the equitable bill of discovery requirements, the Motions Judge found that the affidavits were also deficient in that they did not establish a prima facie case of infringement of copyright. In this connection the Motions Judge embarked upon a consideration of whether there had been an infringement of copyright. He said inter alia, at paragraphs 25 to 29:

Thus, downloading a song for personal use does not amount to infringement. See Copyright Board of Canada, Private Copying 2003-2004 decision, 12 December 2003 at page 20.

No evidence was presented that the alleged infringers either distributed or authorized the reproduction of sound recordings. They merely placed personal copies into their shared directories which were accessible by other computer users via a P2P service.

As far as authorization is concerned, the case of 2004 SCC 13">CCH Canada Ltd. v. Law Society of Canada, 2004 SCC 13, established that setting up the facilities that allow copying does not amount to authorizing infringement. I cannot see a real difference between a library that places a photocopy machine in a room full of copyrighted material and a computer user that places a personal copy on a shared directory linked to a P2P service. In either case the preconditions to copying and infringement are set up but the element of authorization is missing....

The mere fact of placing a copy on a shared directory in a computer where that copy can be accessed via a P2P service does not amount to distribution. Before it constitutes distribution, there must be a positive act by the owner of the shared directory, such as sending or the copies or advertising that they are available for copying. No such evidence was presented by the plaintiffs in this case. They merely presented evidence that the alleged infringers made copies available on their shared drives. The exclusive right to make available is included in the World Intellectual Property Organization Performances and Phonograms Treaty, (WPPT), 20/12/1996 (CRNR/DC/95, December 23, 1996), however that treaty has not yet been implemented in Canada and therefore does not form part of Canadian copyright law.

Lastly, while the plaintiffs allege that there was secondary infringement contrary to s. 27(2) of the Copyright Act, they presented no evidence of knowledge on the part of the infringer. Such evidence of knowledge is a necessary condition for establishing infringement under that section.

g)          The Motions Judge found that the plaintiffs met the requirements of Criterion (b) of the equitable bill of discovery principles relating to the involvement of the ISPs.

h)          With respect to Criterion (c), the Motions Judge found that he was not satisfied that the information could not have been obtained from the operators of the web sites named (i.e. KaZaA, et al).

i)           With respect to Criterion (d), the respondents would have to be compensated for their expenses if an order were granted.

j)           Finally, with respect to Criterion (e), because of the age of the data and its consequent unreliability, the privacy interests of the 29 persons outweighed the public interest concern in favour of disclosure.

ANALYSIS

Standard of Review

[16]            The standard of review on questions of law, such as the correct tests to be applied with respect to the granting of equitable bills of discovery or the interpretation of the Federal Court Rules, is correctness. The standard of review with respect to findings of fact involves a consideration of whether the judge made a palpable and overriding error. See Housen v. Nikolaisen, [2002] 2. S.C.R. 235 at 248, 252, and 256.

Rule 233

[17]            I can find no palpable and overriding error in the conclusions of the Motions Judge with respect to Rule 233.

[18]            Rule 233(1) states,

[19]            The information sought by the plaintiffs may be buried in logs and tapes but is not presently in a readable format. Since the documents in a readable format do not currently exist and would have to be created, Rule 233 has no application. The Rule contemplates the production of documents which are "in the possession of a person". It cannot be said that documents which do not exist are in the possession of a person.

Rule 81

[20]            I am of the view that the Motions Judge made no palpable and overriding error in concluding that the plaintiffs' material was deficient in that it failed to comply with Rule 81.

[21]            Much of the crucial evidence submitted by the plaintiffs was hearsay and no grounds are provided for accepting that hearsay evidence. In particular, the evidence purporting to connect the pseudonyms with the IP addresses was hearsay thus creating the risk that innocent persons might have their privacy invaded and also be named as defendants where it is not warranted. Without this evidence there is no basis upon which the motion can be granted and for this reason alone the appeal should be dismissed.

[22]            However the reasons of the Motions Judge extend beyond merely dealing with the hearsay evidence issue. Rather the reasons address such matters as the appropriate procedure necessary to obtain the identities of the users, the proper test to be applied by the Court in granting orders compelling disclosure of the identities, and vital copyright infringement issues. It is therefore necessary to address these issues.

Rule 238

[23]            In spite of the arguments of the respondents, I believe this proceeding could be brought pursuant to Rule 238 of the Rules.

[24]            Rule 238(2) provides that notice of the motion must be served "on the other parties". Since the identities of the other parties are presently unknown to the plaintiffs, service is not possible and the respondents argued, therefore, that Rule 238 does not provide a procedure to discover the identities. Furthermore, they argued that Rule 238 is contained in a section under the general heading "Examination for Discovery" and that one would not normally expect the identity of each defendant to be revealed for the first time on an examination for discovery.

[25]            However, the plaintiffs argued that the main issue on the motion was the identity of each person who is committing infringement of the plaintiffs' copyrights. I agree and find that because this issue inevitably falls within the words in Rule 238(1) as being "an issue in the action", Rule 238 is broad enough to permit discovery in cases such as this.

[26]            As to the respondent's arguments, there is provision in the Rules to deal with the matter of service. Rule 136 allows the court to order substituted service or to dispense with service altogether. This Court has used the previously equivalent Rule to order substituted service where the persons whom the appellants sought to serve, had no address. The substituted service there consisted of providing notice of the appeal through newspaper publication (Indian Manufacturing Ltd. et al. v. Lo et al (1996), 68 C.P.R. (3d) 174 (F.C.A.)). Also, although it is true that examinations for discovery of a third party are not routinely ordered, and should not become common place, they nevertheless are clearly applicable and necessary in cases where the plaintiffs will be frustrated from pursuing their actions because they are unaware of the identity of the people they wish to sue. Furthermore, under Rule 238(3), the court may determine "the

manner of conducting the examination". Thus a court could, in cases such as the present, limit the discovery to the submission of written questions which could be followed by written answers, limited to revealing only the identity of the users complained of, or such other limitations as the court might consider necessary.

[27]            It is worth noting that in Irwin Toy v. Doe, [2000] O.J. No. 3318, the Ontario Superior Court of Justice indicated that rules 30.10 and 31.10 of the Rules of Civil Procedure, R.R.O. 1990, Reg. 194, which are comparable to Rule 238, could be used to compel production of the identity of senders of e-mail from ISPs . There, the moving party successfully brought a motion to compel production of the identity of an individual who had sent an e-mail publication containing defamatory statements about the individual plaintiff. Similarly, in Loblaw Companies Ltd. v. Aliant Telecom Inc., [2003] N.B.J. No 208, the New Brunswick Court of Queen's Bench used Rule 32.12 of the New Brunswick Rules of Court, N.B. Reg. 82-73, also comparable to Rule 238, to compel production of the identity of an individual who had sent an e-mail containing confidential payroll information about a number of senior Loblaw employees to thirty-four other employees of Loblaw. Loblaw sought the identity of the person because spreading confidential information could have given rise to an action for damages or for an injunction against the individual who circulated the information.

Equitable Bills of Discovery

[28]            An equitable bill of discovery is an equitable remedy that is discretionary in nature. In Lord Denning's words in British Steel Corp. v. Granada Television Ltd., [1981] 1 All E.R. 417 (C.R.) at p. 439, the bill of discovery "enables a person, who has been injured by wrongdoing, to bring an action to discover the name of the wrongdoer".

[29]            The concept has been accepted by this Court in Glaxo Welcome PLC v. Canada (Minister of National Revenue) (1998), 81 C.P.R. (3^rd) 372 and was explained by Stone J.A. at paragraph 20:

The equitable bill of discovery is in essence a form of pre-action discovery... It is of ancient origin. It developed alongside the procedures for discovery which are ordinarily available in the course of litigation and which, it is worth noting, also originated in the courts of equity.... This remedy permits a court, acting through its equitable jurisdiction, to order discovery of a person against whom    the applicant for the bill of discovery has no cause of action and who is not a party to contemplated litigation. While it appears that an independent action for discovery cannot be brought against a person who is in the position of a "mere witness" or bystander to the cause of action, the case law suggests that a bill of discovery may be issued against an individual who is in some way connected to or involved in the misconduct.

[30]            The Motions Judge, while finding that the motion was brought pursuant to Rule 238, went on to hold that the criteria for determining whether an equitable bill of discovery should be issued, would be equally applicable to a proceeding brought under Rule 238. I agree.    In my view, the plaintiffs could invoke either Rule 238 or equitable bills of discovery and in either case, the legal principles relating to equitable bills of discovery would be applicable. The same issues are at stake in both procedures and there would seem to be no reason for not applying the same legal principles.

[31]            While I agree that the criteria relating to granting an equitable bill of discovery can be applied to a Rule 238 motion in cases such as this, I disagree with the description of the first

aspect of the test made by the Motions Judge. He said that the plaintiff has to provide evidence of a prima facie case. The plaintiffs argued that this was the wrong test and that the proper test should be whether the plaintiff has a bona fide claim against the proposed defendant. The respondents said that the plaintiffs had argued before the Motions Judge that the prima facie test was the correct one and that they should not be allowed to take a different position on appeal. If the respondents are correct as to what was argued before the Motions Judge, this might explain why he adopted the prima facie test. In any event, it is the duty of this Court to get the test right regardless of what was or is argued by counsel.

[32]               I am of the view that the proper test is whether the plaintiff has a bona fide claim against the proposed defendant. This is the test enunciated by this Court in Glaxo, supra, on very similar facts, after it considered Norwich Pharmacal Co. v. Customs and Excise Commissioners, [1974] A.C. 133, where the test was reviewed by the House of Lords. In Glaxo, supra, the appellant sought disclosure of the names of individuals whose identity was unknown to Glaxo and who it was alleged had imported certain drugs into Canada, having the effect of infringing Glaxo's patent. Glaxo sought the names of the importers from Revenue Canada who were said to have the required information for the purposes of the Customs Act, R.S. 1985, c. 1 (2^nd Supp.). An order was granted for disclosure. In his decision, Stone J.A. said at paragraphs 30 and 44:

It is of interest to note that several Canadian courts have adopted the Norwich Pharmacal approach to interpreting their own rules of civil procedure authorizing pre-action discovery.14 See for example Rule 18.02(c) of Nova Scotia's Civil Procedure Rules and Rule 18.02(1)(c) of Prince Edward Island's Rules of Civil Procedure.14 For instance, the Prince Edward Island Court of Appeal in Re Johnston and Frank Johnston's Restaurants Limited (1980), 33 Nfld. & P.E.I.R. 341 at pages 348, 351 and 353, specified three main criteria which an applicant must satisfy in order to be entitled to discover a third party before launching legal proceedings. The applicant must demonstrate that he or she has a bona fide claim.

The Court added that the applicant's claim must be likely to succeed at trial, which according to my reading of the decision in Norwich Pharmacal was not an invariable requirement enunciated by the House of Lords. In an action for the infringement of patent rights, quite apart from a general denial, a defence of invalidity is often raised on the ground of lack of novelty, obviousness, insufficiency of specification or claims or some other recognized basis.15 See R.T. Hughes and J.H. Woodley, Hughes and Woodley on Patents (Toronto: Butterworths, 1984) at paragraph 36.15 It seems to me to go too far to insist that with respect to this kind of anticipated litigation, an applicant for a bill of discovery must show that he or she is likely to succeed at trial. As we have already seen, Lord Cross of Chelsea required that "the strength of the applicant's case" be considered as a factor, while Lord Kilbrandon spoke only of disclosing the names of persons "whom the appellants bona fide believe to be infringing" their patent rights. Finally, the applicant must also establish that he or she shares some sort of relationship with the third party against whom discovery is sought (i.e. that the person is in some way involved in the wrongdoing), and that the third party is the only practicable source of information available. These three requirements were likewise endorsed by the Nova Scotia Supreme Court in Comeau, Re (1986), 77 N.S.R. (2d) 57 at pages 59-60, and in Leahy v. Dr. A.B. (1992), 113 N.S.R. (2d) 417 at page 419. (emphasis added)

...

The next task is to determine whether the appellant has satisfied the criteria for issuing a bill of discovery. To my mind, the principles articulated in Norwich Pharmacal, supra, have direct application to the circumstances of the present case. Turning now to those principles, in my view the appellant has satisfied the threshold requirement for a bill of discovery in that it has a bona fide or legitimate claim against those who are importing RHCL into the country.(emphasis added).

[33]            The bona fide test was adopted by the Ontario Court of Appeal in Straka v. Humber River Regional Hospital (2000), 51 O.R. (3d) 1 (O.C.A) where the respondent sought to compel production of confidential reference letters that had resulted in the respondent's failure to obtain an employment position. The Prince Edward Island Court of Appeal in Re Johnston and Frank Johnston's Restaurants Limited, [1980] P.E.I.J. No. 34 also adopted the bona fide test in a situation where the plaintiffs claimed they did not know the identity of persons they wished to sue.

[34]            In my view, it would make little sense to require proof of a prima facie case at the stage of the present proceeding. The plaintiffs do not know the identity of the persons they wish to sue, let alone the details of precisely what was done by each of them such as to actually prove infringement. Such facts would only be established after examination for discovery and trial. The plaintiffs would be effectively stripped of a remedy if the Courts were to impose upon them, at this stage, the burden of showing a prima facie case. It is sufficient if they show a bona fide claim, i.e. that they really do intend to bring an action for infringement of copyright based upon the information they obtain, and that there is no other improper purpose for seeking the identity of these persons.

Other Criteria relating to Equitable Bills of Discovery

[35]            As to the other criteria for granting an equitable bill of discovery, I agree with the conclusions of the Motions Judge. There should be clear evidence to the effect that the information cannot be obtained from another source such as the operators of the named websites (KaZaA, et al). Also if an order for disclosure were granted, consideration would have to be given to the costs incurred by the respondents in assembling the information.

Privacy Issues

[36]            I agree with the Motions Judge's characterization of the 5^th criteria - that is - the public interest in favour of disclosure must outweigh the legitimate privacy concerns of the person sought to be identified if a disclosure order is made.

[37]            All respondents raise the privacy issue. It is a an important consideration. Pursuant to PIPEDA, ISPs are not entitled to "voluntarily" disclose personal information such as the identities requested except with the customer's consent or pursuant to a court order. Indeed, pursuant to subsections 7(3)(c), 8(8) and 28 of PIPEDA, any organization that receives a request for the release of personal information must "retain the information for as long as is necessary to allow the individual to exhaust any recourse" under PIPEDA. Failure to comply could result in the organization being found guilty of an offence punishable on summary conviction or an indictable offence.

[38]            Privacy rights are significant and they must be protected. In order to achieve the appropriate balance between privacy rights and the public interest in favour of disclosure, PIPEDA provides protection over personal information that is collected, held and used by organizations and allows disclosure of such information only in certain circumstances, enumerated in subsection 7(3). The purpose of PIPEDA, which is the establishment of rules governing the "collection, use and disclosure of personal information", is articulated in section 3, which specifically states,

[39]            The delicate balance between privacy interests and public interest has always been a concern of the court where confidential information is sought to be revealed. Although PIPEDA had not been enacted at the time of the Glaxo decision, Stone J.A. nonetheless noted at paragraph 62:

I am not persuaded that this is a sufficient justification for refusing to disclose the identity of the importers in the present case. While section 107 implies that information collected pursuant to the Act will be treated as confidential, section 108 indicates that it is susceptible to disclosure in certain situations. I am thus doubtful that importers have a high expectation of confidentiality regarding the    information which they furnish to customs officials. More important, I am sceptical about the expectation and degree of confidentiality associated with the nature of the information which the appellant seeks. As the House of Lords observed in Norwich Pharmacal, supra, the names of the importers are likely to pass through many hands before reaching those of customs officials. It is therefore not reasonable to regard the identity of the importers as particularly sensitive information. In my opinion, in the circumstances of this case the public interest in ensuring that the appellant is able to pursue in the courts those who have allegedly violated its patent rights outweighs the public interest in maintaining the confidentiality of the importers' names.

He also approved, at paragraph 26, of the statement of Viscount Dilhorne in Norwich as follows:

Subject to the public interest in protecting the confidentiality of information given to Customs, in my opinion it is clearly in the public interest and right for protection of patent holders, where the validity of the patent is accepted and the infringement of it not disputed, that they should be able to obtain by discovery the names and addresses of the wrongdoers from someone involved but not a party to the wrongdoing.

[40]            The reasoning in Glaxo and Norwich is compelling. Intellectual property laws originated in order to protect the promulgation of ideas. Copyright law provides incentives for innovators - artists, musicians, inventors, writers, performers and marketers - to create. It is designed to ensure that ideas are expressed and developed instead of remaining dormant. Individuals need to be encouraged to develop their own talents and personal expression of artistic ideas, including music. If they are robbed of the fruits of their efforts, their incentive to express their ideas in tangible form is diminished.

[41]            Modern technology such as the Internet has provided extraordinary benefits for society, which include faster and more efficient means of communication to wider audiences. This technology must not be allowed to obliterate those personal property rights which society has deemed important. Although privacy concerns must also be considered, it seems to me that they must yield to public concerns for the protection of intellectual property rights in situations where infringement threatens to erode those rights.

[42]            Thus, in my view, in cases where plaintiffs show that they have a bona fide claim that unknown persons are infringing their copyright, they have a right to have the identity revealed for the purpose of bringing action. However, caution must be exercised by the courts in ordering such disclosure, to make sure that privacy rights are invaded in the most minimal way.

[43]            If there is a lengthy delay between the time the request for the identities is made by the plaintiffs and the time the plaintiffs collect their information, there is a risk that the information as to identity may be inaccurate. Apparently this is because an IP address may not be associated with the same individual for long periods of time. Therefore it is possible that the privacy rights of innocent persons would be infringed and legal proceedings against such persons would be without justification. Thus the greatest care should be taken to avoid delay between the investigation and the request for information. Failure to take such care might well justify a court in refusing to make a disclosure order.

[44]            Also, as the intervener, Canadian Internet Policy and Public Interest Clinic, pointed out, plaintiffs should be careful not to extract private information unrelated to copyright infringement, in their investigation. If private information irrelevant to the copyright issues is extracted, and disclosure of the user's identity is made, the recipient of the information may then be in possession of highly confidential information about the user. If this information is unrelated to copyright infringement, this would be an unjustified intrusion into the rights of the user and might well amount to a breach of PIPEDA by the ISPs, leaving them open to prosecution. Thus in situations where the plaintiffs have failed in their investigation to limit the acquisition of information to the copyright infringement issues, a court might well be justified in declining to grant an order for disclosure of the user's identity.

[45]            In any event, if a disclosure order is granted, specific directions should be given as to the type of information disclosed and the manner in which it can be used. In addition, it must be said that where there exists evidence of copyright infringement, privacy concerns may be met if the court orders that the user only be identified by initials, or makes a confidentiality order.

Infringement of Copyright

[46]            As has been mentioned, the Motions Judge made a number of statements relating to what would or would not constitute infringement of copyright. (See para. 15(f)). Presumably he reached these conclusions because he felt that the plaintiff, in order to succeed in learning the identity of the users, must show a prima facie case of infringement.

[47]            In my view, conclusions such as these should not have been made in the very preliminary stages of this action. They would require a consideration of the evidence as well as the law applicable to such evidence after it has been properly adduced. Such hard conclusions at a preliminary stage can be damaging to the parties if a trial takes place and should be avoided.

[48]            The danger in reaching such conclusions at the preliminary stages of an action without the availability of evidence nor consideration of all applicable legal principles are obvious and I will give some examples.

[49]            When the Motions Judge stated that, under subsection 80(1) of the Copyright Act, R.S. 1985, c. C-42, "downloading a song for personal use does not amount to infringement," he gave no consideration to the possible application of subsection 80(2) and the circumstances in which the defence of "private use" will not be available, such as, inter alia, where the reproduction of a musical work embodied in a sound recording onto an audio recording medium is done for the sale, rental, distribution, communication by telecommunication or performance to the public.

[50]            The Motions Judge also did not appear to consider whether all the requirements for the application of the exemption relating to personal use contained in subsection 80(1) of the Copyright Act were satisfied. For example, if the users were not using an "audio recording medium", the defence of private copying would not be available. (See Copyright Board, Private copying 2003-2004 (December 12, 2003) and Canada (Canadian Private Copying Collective) v. Canadian Storage Media Alliance, 2004 FCA 424.)

[51]            The Motions Judge relied upon the case of 2004 SCC 13">CCH Canada Ltd. v. Law Society of Canada, 2004 SCC 13 to say that there is no "authorization" by the users of the plaintiffs' sound recordings in the present case, when he had at the same time said the evidence as to infringement

was inadequate. Obviously, at the early stages of this case, it is premature to reach any conclusion as to the applicability of the CCH case. Nor did the Motions Judge consider whether the users' act of copying the Songs onto their shared directory could constitute authorization because it invited and permitted other persons with Internet access to have the musical works communicated to them and be copied by them.

[52]            The Motions Judge similarly made findings that there had been no "distribution" within the meaning of the Copyright Act so as to constitute infringement. He said that to have distribution, there must be a "positive act by the owner of the shared directory", implying that making copies "available on their shared drives" is not a positive act. It is not clear that the legislation requires a "positive act" and no authority is cited in support of his conclusion

[53]            The Motions Judge found no evidence of secondary infringement contrary to subsection 27(2) of the Copyright Act because there was "no evidence of knowledge on the part of the infringer." This ignores the possibility of finding infringement even without the infringer's actual knowledge, if indeed he or she "should have known" there would be infringement. Copyright Act subsection 27(2):

[54]            Thus, the danger of making such findings at the early stages of this case can be seen. I make no such findings here and wish to make it clear that if this case proceeds further, it should be done on the basis that no findings to date on the issue of infringement have been made.

[55]            In the result, the appeal will be dismissed without prejudice to the plaintiffs' right to commence a further application for disclosure of the identity of the "users" taking into account these reasons.                  

[56]            Having regard to what must be considered as divided success on this appeal, there will be no order as to costs.

                                                                                 "J. Edgar Sexton"           

                                                                                                      J.A.   

"I agree

J. Richard C.J."

"I agree

Marc Noël J.A."

                          FEDERAL COURT OF APPEAL

    NAMES OF COUNSEL AND SOLICITORS OF RECORD

DOCKET:                  A-203-04

APPEAL FROM AN ORDER OF THE FEDERAL COURT DATED MARCH 31, 2004, FEDERAL COURT FILE NO. T-292-04

STYLE OF CAUSE: BMG CANADA INC., EMI MUSIC CANADA, A DIVISION OF EMI GROUP CANADA INC., SONY MUSIC ENTERTAINMENT (CANADA) INC., UNIVERSAL MUSIC CANADA INC., WARNER MUSIC CANADA LTD., BMG MUSIC, ARISTA RECORDS INC.,

ZOMBA RECORDING CORPORATION, EMI MUSIC SWEDEN AB, CAPITOL RECORDS, INC., CHRYSALIS RECORDS LIMITED, VIRGIN RECORDS LIMITED, SONY MUSIC ENTERTAINMENT INC., SONY MUSIC ENTERTAINMENT (UK) INC., UMG RECORDINGS, INC., MERCURY RECORDS LIMITED AND WEA INTERNATIONAL INC.

Appellants

(Plaintiffs)

and

JOHN DOE, JANE DOE AND ALL THOSE PERSONS WHO ARE INFRINGING COPYRIGHT IN THE PLAINTIFFS' SOUND RECORDINGS

(Defendants)

and

SHAW COMMUNICATIONS INC., ROGER CABLE COMMUNICATIONS INC., BELL CANADA, TELUS INC., AND VIDEOTRON LTEE.

                                                                                         Respondents

                                                                    (Third Party Respondents)

and

THE CANADIAN INTERNET POLICY AND PUBLIC

INTEREST CLINIC

                                                                                             Intervener

PLACE OF HEARING:                                 TORONTO, ONTARIO

DATES OF HEARING:                                 APRIL 20 and 21, 2005

REASONS FOR

JUDGMENT BY:      SEXTON J.A.

CONCURRED IN BY:                                 RICHARD C.J.

NOËL J.A.

DATED:                                                          MAY 19, 2005

APPEARANCES BY:

Mr. Harry Radomski

Mr. Richard Naiberg     

Mr. Peter Ruby                                                               FOR THE APPELLANTS

Mr. Mr. James Hodgson

Mr. Jeffrey Percival                                                     FOR THE RESPONDENT,

                                                                                                        BELL CANADA

Ms. Wendy Matheson

Ms. Amanda Kemshaw                                                FOR THE RESPONDENT,

                                                                                                     ROGERS CABLE

Mr. Charles Scott

Mr. Rocco Di Pucchio                                                  FOR THE RESPONDENT,

                                                                                 SHAW COMMUNICATIONS

Mr. Joel Watson                                                           FOR THE RESPONDENT,

                                                                                TELUS COMMUNICATIONS

Mr. J. Serge Sasseville                                                FOR THE RESPONDENT,

                                                                                                            VIDEOTRON

Mr. Howard Knopf

Mr. Alex Cameron                                                        FOR THE INTERVENER,

                                                                 THE CANADIAN INTERNET POLICY

                                                                        AND PUBLIC INTEREST CLINIC

SOLICITORS OF RECORD

Goodmans LLP              

Toronto, Ontario                                                              FOR THE APPELLANTS

Hodgson Shields DesBrisay O'Donnell LLP

Toronto, Ontario                                                            FOR THE RESPONDENT

                                                                                                        BELL CANADA

Torys LLP

Toronto, Ontario                                                           FOR THE RESPONDENT,

                                                                                                     ROGERS CABLE

Lax O'Sullivan Scott LLP

Toronto, Ontario                                                           FOR THE RESPONDENT,

                                                                       SHAW COMMUNICATIONS INC.

Bennett Jones LLP

Toronto, Ontario                                                            FOR THE RESPONDENT

                                                                       TELUS COMMUNICATIONS INC.

J. Serge Sasseville

Montreal, Quebec                                                         FOR THE RESPONDENT

                                                                                                 VIDÉOTRON LTÉE

Macera & Jarzyna/Moffat & Co.

Ottawa, Ontario                                                              FOR THE INTERVENER

                                                       THE CANADIAN INTERNET POLICY AND

                                                                                  PUBLIC INTEREST CLINIC