Docket: T-339-15
Citation:
2015 FC 1142
[UNREVISED ENGLISH CERTIFIED TRANSLATION]
Ottawa, Ontario, October 7, 2015
PRESENT: The Honourable Mr. Justice Martineau
BETWEEN:
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MARTIN BOSSÉ
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Applicant
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and
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ATTORNEY
GENERAL OF CANADA
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Respondent
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JUDGMENT AND REASONS:
[1]
The applicant is seeking to have set aside a
decision rendered on February 3, 2015, by a member of the Appeal Division of
the Social Security Tribunal of Canada [Tribunal] refusing leave to appeal from
a decision of the General Division of the Tribunal, dated April 15, 2014,
concerning his Employment Insurance benefits.
[2]
This application for judicial review should be
allowed. The Court is satisfied in this case that the Tribunal failed to
observe a principle of natural justice, procedural fairness or other procedure
that it was required by law to observe in the circumstances.
[3]
On May 29, 2013, the Canada Employment Insurance
Commission [Commission] informed the applicant that he could no longer receive
regular Employment Insurance benefits as of October 3, 2010, because he had
voluntarily left his employment without just cause, resulting in an overpayment
of $16,864 being made to him. The applicant appealed to the Tribunal.
[4]
Established under subsection 44(1) of the Department
of Employment and Social Development Act, SC 2005, c 34 [Act], the Tribunal
is an independent administrative tribunal that provides a fair and impartial
appeal process for appeals under the Employment Insurance Act, SC 1996,
c 23, the Canada Pension Plan, and the Old Age Security Act, RSC 1985,
c O-9. The Tribunal is independent from Employment and Social Development
Canada. The Tribunal consists of a General Division and an Appeal Division.
Every application to the Tribunal is to be heard before a single member (section 61 of
the Act).
[5]
The General Division is the first level of
appeal. It consists of the Income Security Section and the Employment
Insurance Section. Under subsection 54(1), the General Division may
dismiss the appeal or confirm, rescind or vary a decision of the Minister or
the Commission in whole or in part or give the decision that the Minister or
the Commission should have given. This is therefore an appeal as of right. It
does not require leave of any sort. The appellant must simply bring the appeal
within the prescribed time or must have obtained an extension of time (section 52 of
the Act). That being said, under subsection 53(1) of the Act, the General
Division can summarily dismiss an appeal if it is satisfied that the appeal has
no reasonable chance of success.
[6]
In this case, on March 5, 2014, a hearing was
held by teleconference before a member of the General Division (Employment
Insurance). On April 15, 2014, in a 16-page decision with reasons, the General
Division dismissed the applicant’s appeal on the merits, on the grounds that,
on October 5, 2010, the applicant had voluntarily left his employment at Canpar
Transport without just cause within the meaning of sections 29 and
30 of the Employment Insurance Act. The applicant appealed.
[7]
The Appeal Division is the second level of
appeal before the Tribunal. The right to appeal a decision of the General
Division before the Appeal Division is governed by sections 52 to
59 of the Act. The Appeal Division may dismiss the appeal, give the decision
that the General Division should have given, refer the matter back to the
General Division for reconsideration in accordance with any directions that the
Appeal Division considers appropriate or confirm, rescind or vary the decision
of the General Division in whole or in part (subsection 59(1) of the Act).
[8]
The appeal before the Appeal Division is a
combination of a traditional appeal (error of law) and judicial review
(jurisdiction, natural justice, patently unreasonable finding of fact). Section 58 of
the Act reads as follows:
58. (1) The only
grounds of appeal are that
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58. (1) Les seuls
moyens d’appel sont les suivants :
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(a) the General
Division failed to observe a principle of natural justice or otherwise acted
beyond or refused to exercise its jurisdiction;
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a) la division
générale n’a pas observé un principe de justice naturelle ou a autrement
excédé ou refusé d’exercer sa compétence;
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(b) the General
Division erred in law in making its decision, whether or not the error
appears on the face of the record; or
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b) elle a rendu
une décision entachée d’une erreur de droit, que l’erreur ressorte ou non à
la lecture du dossier;
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(c) the General
Division based its decision on an erroneous finding of fact that it made in a
perverse or capricious manner or without regard for the material before it.
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c) elle a fondé
sa décision sur une conclusion de fait erronée, tirée de façon abusive ou
arbitraire ou sans tenir compte des éléments portés à sa connaissance.
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[9]
However, an important legal distinction
must be made: although an appellant may appeal as of right to the Appeal
Division concerning a decision of the General Division to summarily dismiss an
appeal, it is necessary to obtain leave to appeal a decision of the General
Division dismissing an appeal on the merits (sections 52 and 56). The test
for obtaining leave to appeal is written in negative terms in subsection 58(2)
of the Act, which provides that “[l]eave to appeal is
refused if the Appeal Division is satisfied that the appeal has no reasonable
chance of success”.
[10]
According to the case law of the Federal Court
and the Federal Court of Appeal upon which the Tribunal relied, at the
application for leave stage, the applicant does not have to prove his or her
argument. Nevertheless, for an application for leave to appeal to be granted,
there must be an “arguable case” (DB v Minister of Employment and Social
Development, 2015 SSTAD 806 at para 53; CM v Canada
Employment Insurance Commission, 2015 SSTAD 574; Bellefeuille v
Canada (Attorney General), 2014 FC 963 at para 29 CanLII
[Bellefeuille]; Canada (Attorney General) v Zakaria, [2011] FCJ
No 189 at para 37; Fancy v Canada (Attorney General),
2010 FCA 63 at paras 2 and 3; Canada (Minister of Human
Resources Development) v Hogervorst, 2007 FCA 41 at para 37
[Hogervorst]; Kerth v Canada (Minister of Human Resources
Development), [1999] FCJ No 1252 at para 24).
[11]
Regarding the appeal periods, in the case of a
decision by the Employment Insurance Section, the notice of appeal (summary
dismissal) or the application for leave to appeal (dismissal on the merits)
must be made within 30 days after the day on which the decision is
communicated to the appellant (paragraph 57(1)(a) of the Act). The
Appeal Division may allow further time within which an application for leave to
appeal is to be made (subsection 57(2)). If leave to appeal is granted,
the application for leave to appeal becomes the notice of appeal and is deemed
to have been filed on the day on which the application for leave to appeal was
filed (subsection 58(5)).
[12]
In practice, the request for an extension of
time and the application for leave to appeal will be decided at the same time (MP
v Canada Employment Insurance Commission, 2015 SSTAD 626 [MP]; AW
v Canada Employment Insurance Commission, 2015 SSTAD 380 [AW].
According to the case law of the Federal Court and the Federal Court of Appeal
upon which the Tribunal relied, when the issue to be decided is whether it is
appropriate to grant an extension of time to file a notice of appeal, the most
important factor is whether it is in the interests of justice that the
extension be granted (AW at para 8; Grewal v Canada (Minister of
Employment and Immigration), [1985] 2 FC 263 at pages 278-279).
The factors that must be considered are the following: (a) there was and is a
continuing intention on the part of the party presenting the motion to pursue
the appeal; (b) the subject matter of the appeal discloses an arguable case;
(c) there is a reasonable explanation for the defaulting party’s delay; and (d)
there is no prejudice to the other party in allowing the extension (MP at paras
13 to 16; AW at paras 7 to 9; Hogervorst at paras 32, 37 and
38; X (Re), 2014 FCA 249 at para 26).
[13]
From a procedural standpoint, section 58 of
the Act does not stipulate the manner in which the appellant must proceed. We
must instead look to section 39 and subsection 40(1) of the Social
Security Tribunal Regulations, SOR/2013-60 [Regulations], which state as
follows:
39. An
application for leave to appeal a decision of the General Division is brought
by filing the application with the Appeal Division at the address, facsimile
number or email address — or in accordance with the electronic filing
procedure — provided by the Tribunal on its website.
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39. La demande de
permission d’appeler d’une décision de la division générale est présentée en
déposant la demande d’en appeler à l’adresse, au numéro de télécopieur ou à l’adresse
électronique — ou selon les modalités de dépôt électronique — fournis par le
Tribunal sur son site Web.
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40. (1) An
application for leave to appeal must be in the form set out by the Tribunal
on its website and contain
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40. (1) La
demande de permission d’en appeler est présentée selon la forme prévue par le
Tribunal sur son site Web et contient :
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(a) a copy
of the decision in respect of which leave to appeal is being sought;
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a) une copie de
la décision qui fait l’objet de la demande;
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(b) if a
person is authorized to represent the applicant, the person’s name, address,
telephone number and, if any, facsimile number and email address;
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b) si une
personne est autorisée à représenter le demandeur, le nom, l’adresse et le
numéro de téléphone de cette personne et tout numéro de télécopieur et
adresse électronique qu’elle possède;
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(c) the
grounds for the application;
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c) les moyens
invoqués à l’appui de la demande;
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(d) any
statements of fact that were presented to the General Division and that the
application relies on in the application;
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{d) l’exposé des
faits présentés à la division générale que le demandeur entend invoquer à
l’appui de la demande;
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(e) if the
application is brought by a person other than the Minister or the Commission,
the applicant’s full name, address, telephone number and, if any, facsimile
number and email address;
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e) si la demande
émane d’une personne autre que le ministre ou la Commission, le nom complet,
l’adresse et le numéro de téléphone du demandeur et tout numéro de
télécopieur et adresse électronique qu’il possède;
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(f) if the
application is brought by the Minister or the Commission, the address,
telephone number, facsimile number and email address of the Minister or the
Commission, as the case may be;
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f) si la demande
émane du ministre ou de la Commission, les adresse, numéro de téléphone,
numéro de télécopieur et adresse électronique du ministre ou de la Commission,
selon le cas;
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(g) an
identifying number of the type specified by the Tribunal on its website for
the purpose of the application; and
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g) le numéro
identificateur du type précisé par le Tribunal sur son site Web aux fins de
la demande ;
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(h) a declaration
that the information provided is true to the best of the applicant’s
knowledge.
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h) une
déclaration selon laquelle les renseignements fournis dans la demande sont, à
la connaissance du demandeur, véridiques.
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[14]
It should be noted that under paragraphs 40(1)(c)
and (d) of the Regulations, the application for leave to appeal must
include the “grounds for the application” and “any statements of fact that were
presented to the General Division” and that the applicant relies on in the
application. These are two mandatory fields. On the other hand, in the case of
an appeal from a decision of the General Division to summarily dismiss an
appeal, the notice of appeal must simply include the “grounds for the appeal,”
as well as “any statements of fact that were presented to the General Division”
and that the appellant relies on in the appeal (paragraphs 35(1)(c)
and (d) of the Regulations).
[15]
Moreover, the appeal forms differ in one
significant area in the case of an appeal from a summary dismissal (form
SST-ATATTAD) and an appeal in other cases that are subject to an application
for leave to appeal (form SST-ARLTATTAD).
[16]
Therefore, in accordance with the Instructions
given by the Tribunal for completing the Application Requesting Leave to Appeal
to the Appeal Division form (form SST-ARLTATTAD), available on the website, the
appellant must complete fields 3(C) REQUEST FOR LEAVE TO
APPEAL - (see instructions on page 1) and 3(D) REASONS FOR THE
APPEAL - (see instructions on page 1). In particular, for the Request
for Leave to Appeal field, the appellant must complete the following
introductory paragraph: “Pursuant to s. 58(2) of
the Department of Human Resources and Skills Development Act, I believe my
Application Requesting Leave to Appeal to the Appeal Division has a reasonable
chance for success because: . . .”.
[17]
In addition, for the Reasons for the Appeal
field, the appellant must complete the following introductory paragraph: “Based on the grounds in s. 58(1) of the Department of Human
Resources and Skills Development Act I am appealing for the following reasons:
. . .” (form SST-ARLTATTAD). The same requirement applies in the case of
a notice of appeal against a summary dismissal by the General Division (form
SST-ATATTAD).
[18]
In this case, a first notice of appeal from the
April 15, 2014, decision was filed by the applicant within the prescribed time
in May 2014, but for a reason that was not explained to this Court, the
notice was lost or not received by the Tribunal. Nevertheless, on July 7, 2014,
the applicant filed a second notice of appeal. On the form he used to appeal
(SST-ATATTAD), the applicant wrote the following in field 3(C) REASONS FOR THE
APPEAL: [translation] “[The General Division] based its decision on an erroneous
finding of fact that it made in a perverse or capricious manner or without
regard for the material before it”. On August 13, 2014, the
applicant filed a third notice of appeal with the Appeal Division, in which he
stated this time in field 3(B) REASON(S) FOR LATE APPEAL: [translation] “I
am sending you the evidence that I duly sent my papers on 05-02 at
3:34 AM”.
[19]
The applicant clearly used the wrong appeal form
– his appeal required leave first, since the General Division had not dismissed
his appeal summarily. Instead of refusing to accept the form in question
(SST-ATATTAD) and returning the appropriate application requesting leave to
appeal form to the applicant (SST-ARLTATTAD), the Tribunal, for a reason that
was not explained to this Court, chose to process the applicant’s notice of
appeal as an application requesting leave to appeal, with a request for
extension.‑ This method seems to be permitted by the provisions of the
Regulations, as long as it does not cause any prejudice to the applicant and
does not prevent the applicant from explaining to the Tribunal why the appeal
has a reasonable chance of success.
[20]
Sections 3 and 4 of the Regulations
stipulate the following:
3. (1) The
Tribunal
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3. (1) Le
Tribunal :
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(a) must
conduct proceedings as informally and quickly as the circumstances and the
considerations of fairness and natural justice permit; and
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a) veille à ce
que l’instance se déroule de la manière la plus informelle et expéditive que
les circonstances, l’équité et la justice naturelle permettent;
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(b) may,
if there are special circumstances, vary a provision of these Regulations or
dispense a party from compliance with a provision.
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b) peut, s’il
existe des circonstances spéciales, modifier une disposition du présent
règlement ou exempter une partie de son application.
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(2) If a question
of procedure that is not dealt with by these Regulations arises in a
proceeding, the Tribunal must proceed by way of analogy to these Regulations.
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(2) Il résout par
analogie avec le présent règlement toute question de nature procédurale qui,
n’y étant pas réglée, est soulevée dans le cadre de l’instance.
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4. A party may
request the Tribunal to provide for any matter concerning a proceeding,
including the extension of a time limit imposed by these Regulations, by
filing the request with the Tribunal.
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4. À la demande
déposée par une partie auprès du Tribunal, celui-ci peut déterminer la règle
applicable à toute question relative à l’instance, notamment la prorogation
des délais impartis par le présent règlement.
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[21]
The decision whose legality is now under review
by this Court was rendered by the Tribunal on February 3, 2015. The member of
the Appeal Division began by considering whether an extension of time to file
the request for leave to appeal should be granted.
[22]
In that regard, the member of the Appeal Division
noted the following:
It appears from the file that the Applicant
sent his application for leave to appeal in May 2014 but that the
application was not received by the Tribunal. He therefore sent the documents a
second time in July 2014. In the circumstances, the Tribunal is of the opinion
that the interests of justice favour granting an extension of time to file the
Applicant’s application for leave to appeal: X (Re), 2014 FCA 249
(CanLII); Grewal v. Minister of Employment and Immigration, [1985]
2 F.C. 263 (F.C.A.).
[23]
The applicant is not challenging this part of
the Appeal Division’s decision today. However, the member of the Appeal
Division went on to determine that, without further details, the applicant’s
appeal had no reasonable chance of success. The member therefore refused the
applicant leave to appeal, hence this application for judicial review.
[24]
On this point, the member noted the following in
his decision:
An application for leave to appeal is a
preliminary step to a hearing on the merits. It is a first, and lower, hurdle
for the Applicant to meet than the one that must be met on the hearing of the
appeal on the merits. At the application for leave to appeal stage, the
Applicant does not have to prove his case.
The Tribunal will grant leave to appeal if
the Applicant shows that any of the above grounds of appeal [set out in
paragraphs (a), (b) and (c) of subsection 58(a)
of the Department of Employment and Social Development Act] has a
reasonable chance of success.
To do so, the Tribunal must, in accordance
with subsection 58(1) of the Department of Employment and Social
Development Act, be able to see a question of law, fact or jurisdiction the
answer to which may lead to the setting aside of the decision attacked.
In light of the foregoing, does the
Applicant’s appeal have a reasonable chance of success?
In his application for leave to appeal, the
Applicant states that the General Division based its decision or order on an
erroneous finding of fact that it made in a perverse or capricious manner or
without regard for the material before it. However, he provides no details
concerning his ground of appeal. He alleges only that the decision contains
errors of fact, without saying what errors of fact were made by the General
Division.
It is not up to the Member who has to
determine whether to grant leave to appeal to clarify the grounds of appeal or
to reweigh and reassess the evidence submitted before the General Division.
The Tribunal has no choice but to find that
the appeal has no reasonable chance of success.
[25]
The applicant argues that the Tribunal failed to
observe a principle of natural justice or that the refusal to grant leave to
appeal was otherwise unreasonable. This is challenged by the respondent, who
submits that the application for judicial review should be dismissed.
[26]
The Court notes that the Minister of Employment
and Social Development is not party to the case, and that according to Rule
303(2) of the Federal Courts Rules, SOR/98-106 [Rules], the Attorney
General of Canada is the proper respondent in this case: Bellefeuille, para 3.
Nonetheless, according to Rule 303(3), the Court may, on a motion by the
Attorney General of Canada, where it is satisfied that the Attorney General is
unable or unwilling to act as a respondent after having been named under subsection (2),
substitute another person or body, including the tribunal in respect of which
the application is made, as a respondent in the place of the Attorney General
of Canada. In this case, the respondent made no such motion to the Court.
[27]
In such circumstances, the Attorney General of
Canada’s role is, by necessity, limited. The respondent should, first and
foremost, enlighten the Court objectively and completely on the facts stated in
the impugned decision and on the Tribunal’s reasoning, without seeking
justification that was not provided by the Tribunal itself in the impugned
decision (Samatar v Canada (Attorney General), 2012 FC 1263, at para 43
[Samatar]; Douglas v Canada (Attorney General), 2013 FC 451,
at para 68; Girouard v Canadian Judicial Council, 2015 FC 307,
at para 12 [Girouard]). However, there is generally no dispute that
it is not up to a tribunal whose decision is under review, whether it is an
appeal or a judicial review, to vindicate itself, as well as the merit of its
decision. As it was so aptly stated in Northwestern Utilities Ltd. v
Edmonton (City), [1979] 1 SCR 684, at para 38, “[t]o allow an administrative board the opportunity to
justify its action and indeed to vindicate itself would produce a spectacle not
ordinarily contemplated in our judicial traditions”.
[28]
Moreover, the Federal Court of Appeal aptly
summarized in Canada (Attorney General) v Quadrini, 2010 FCA 246,
at paras 15 to 24 [Quadrini], why the common law restricts the
scope of an administrative tribunal’s submissions in a judicial review
proceeding (Girouard, at paras 7 and 8). In addition, a fair
distance must be kept. Submissions by the tribunal in a judicial review
proceeding that descend too far, too intensely, or too aggressively into the
merits of the matter before the tribunal may disable the tribunal from
conducting an impartial redetermination of the merits later. Further, such
submissions by the tribunal can erode the tribunal’s reputation for even-handedness
and decrease public confidence in the fairness of our system of administrative
justice (Quadrini at para 16).
[29]
At the start of the hearing, the Court informed
the applicant and the respondent’s counsel that the issue of natural justice
seemed determinative in this case. The standard of review of correctness
applies to the issue of whether there was a breach of procedural fairness (Canada
(Attorney General) v. Sketchley, 2005 FCA 404, at paras 52 to
55). As conceded by the respondent in its memorandum, [translation] “it cannot be expected that
rights will be determined on the basis of an unjust and unfair procedure”.
However, the respondent argues that there was no breach of natural justice and,
in the alternative, raises a number of reasons for which the applicant’s appeal
had no reasonable chance of success on its merits. These reasons are not
included in the impugned decision. That being said, the respondent’s counsel
confirmed that there was no instruction to agree to the application for
judicial review being allowed if the Court were to take the view that the
procedure followed was unjust and unfair. Intervention is warranted in this
case.
[30]
It is recognized that the duty of fairness is
flexible and variable and depends on the context of the particular statute and
the rights affected. The Supreme Court set out a non-exhaustive list of factors
that must be considered in determining the content of the duty of procedural
fairness: (1) the nature of the decision being made and the process followed in
making it; (2) the nature of the statutory scheme and the terms of the statute
pursuant to which the body operates; (3) the importance of the decision to the
individual or individuals affected; (4) the legitimate expectations of the
person challenging the decision; and (5) the choices of procedure made by the
agency itself (Baker v Canada (Minister of Citizenship and Immigration),
[1999] 2 SCR 817).
[31]
The nature of the decision sought and the
process followed to arrive at it have already been described in detail by the
Court in the preceding paragraphs. It should also be noted that in Employment
Insurance matters, one of the Tribunal’s missions is to interpret and apply the
Employment Insurance Act. By adapting the new appeal system established
in sections 55 to 59 of the Act, Parliament wanted to give the
Tribunal similar or even identical powers to those previously granted to the
Umpire by subsection 115(2) and section 117 of the Employment
Insurance Act, which were repealed on April 1, 2013.
[32]
Moreover, section 41 of the
Regulations states as follows:
41. Before
granting or refusing an application for leave to appeal, the Appeal
Division may
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41. Avant
d’accorder ou de refuser la permission d’en appeler, la division d’appel
peut :
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(a) request
further information from the applicant by way of written questions and
answers; and
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a) demander
des renseignements supplémentaires au demandeur en lui adressant des
questions écrites auxquelles il répond par écrit;
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(b) send a
copy of the application for leave to the parties and request that they file
submissions.
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b) faire parvenir
une copie de la demande de permission d’en appeler aux parties et leur
demander de déposer leurs observations.
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[Emphasis added]
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[Soulignements
ajoutés]
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[33]
The purpose of the Act, the nature of the rights
concerned, the Tribunal’s operational constraints, the Tribunal’s specific
clients, and all other relevant factors must be taken into account in order to
identify the extent of the rules of procedural fairness. Given the high volume
of cases heard by the Tribunal, the Tribunal must be allowed a certain amount
of administrative flexibility, without compromising the objective of excellence
that it has established along with other equally laudable objectives
(accessibility, efficiency and speed) (Peak Energy Services Ltd. and UFCW,
Local 1518, Re, 2013 BCSC 483, 2013 CarswellBC 724 at para 47;
CSWU, Local 1611 v British Columbia (Labour Relations Board), 2009 BCSC
701 at para 92; Knight v Indian Head School Division No. 19, [1990]
1 SCR 653, 1990 CanLII 138 (SCC) at para 53).
[34]
The need to obtain leave to appeal from a
decision of the General Division serves the objective to eliminate, at the
second level of the Tribunal, appeals that have no reasonable chance of success
(just as the General Division has the power to summarily dismiss an appeal from
a decision of the Commission that has no merit on its face). When the General
Division has decided an appeal on its merits, an oral hearing is not required
at the leave to appeal stage. It is therefore necessary to wait for the leave
file prepared by the clerk of the Tribunal to be complete and to allow the
member of the Appeal Division to exercise his or her discretion to grant or
refuse leave to appeal from a decision of the General Division.
[35]
In terms of accessibility, the instructions
posted on the Tribunal’s website must take into account the general nature of
clients who may appeal from a decision. It is understood that the Commission
and the Minister of Human Resources and Skills Development are already well
aware of the criteria that must be met in order to obtain leave to appeal. The
same assumption cannot be made of employees and other workers who are
representing themselves and who are not familiar with the Act and the case law.
The instructions should be prepared in plain and accessible language, and the
legal terms used should be properly explained (vocabulary and glossary).
[36]
In this case, the decision under judicial review
was rendered by the Appeal Division. By refusing leave to appeal from the
General Division’s decision on the application of sections 29 and 30 of
the Employment Insurance Act, the Tribunal ended the matter in dispute
with the Commission, which concerned the merits of the monetary claim against
the applicant, who is alleged to have voluntarily left his employment after two
days of work. This is vigorously disputed by the applicant, who argues that the
General Division based its decision on an erroneous finding of fact that it
made in a perverse or capricious manner or without regard for the material
before it.
[37]
The applicant is claiming today that he did not
have the opportunity to explain to the Tribunal why leave to appeal the
decision of the General Division should have been granted to him by a member of
the Appeal Division. The applicant, who was not represented by counsel, completed
his notice of appeal on the basis of errors of fact and law but did not know he
had to give more details about his reasons at this stage of the proceedings.
After filing his notice of appeal, he was convinced that he would be called
upon later to argue the grounds of appeal set out in the form. He did not know
he had to include on the form all the relevant facts and the specific reasons
for claiming that the decision of the General Division was based on an
erroneous finding of fact that it made in a perverse or capricious manner or
without regard for the material before it.
[38]
In his written memorandum before the Court,
which was prepared with the assistance of counsel, the applicant provided a
number of determinative errors of fact and errors of law that were allegedly
made by the General Division. It allegedly ignored relevant evidence and
accepted a completely erroneous factual interpretation that contradicted what
the applicant had reported in his statements to the Commission, particularly
with respect to the employment conditions discussed with the employer at the
hiring interview. The employer allegedly made false representations, and the
applicant had just cause for leaving his employment after two days because it
was not suitable employment under the Employment Insurance Act.
[39]
This application for judicial review will be
allowed because a serious injustice was done by the Tribunal in this case when
it failed to return to the applicant the appeal form that he had completed and
that was clearly incomplete. Without ruling on the merits of the arguments that
the applicant wanted to make with respect to his appeal to the Tribunal, I am
satisfied that the applicant is genuine, and I have no reason to doubt his
statements in his affidavit with respect to his legitimate expectations. In
addition, there is no doubt that the applicant was misled and that there was a
serious breach of procedural fairness. Clearly, paragraph 41(a) of
the Act, which permits the Appeal Division to request additional information before
granting or refusing leave to appeal, confers a discretionary power (Bellefeuille,
at para 20). The applicant’s rights still must be determined on the basis
of fair and just process. Therein lies the problem in this case.
[40]
Among the things to keep in mind when filing a
request to appeal to the Tribunal, the Tribunal’s website states that “if the form is incomplete, the SST will return it to you
with a request to complete and return it by a certain date,” and that “it is not necessary to have all the information (other than
the required information) to support your appeal before you submit your
Application Requesting Leave to Appeal to the Appeal Division form. We will
give you a chance to provide more information at a later date” (http://www1.canada.ca/en/sst/hta/oasappdiv.html).
[41]
By analogy, before summarily dismissing an
appeal under subsection 53(1) of the Act, the General Division must give
notice in writing to the appellant and allow reasonable time for submissions.
At the end of the reasonable time given for submissions, the General Division
must make its decision without delay (see section 32 of the
Regulations). Furthermore, Practice Direction 2015-1: Procedure for
Completing Incomplete Applications for Leave to Appeal [Direction 2015-1]
sets out the procedure for completing an application for leave to appeal to the
Tribunal’s Appeal Division when some of the mandatory information prescribed by
the Regulations is missing. In such a case, a letter will be sent to the
appellant asking him or her to complete the application by filing all missing
information within 30 days from the date of the letter.
[42]
The notice of appeal form (SST-ATATTAD)
completed in July and August 2014 by the applicant was not the one that
should have been used in this case, since the April 15, 2014, decision had not
been a summary dismissal by the General Division. In this case, unlike form
SST-ARLTATTAD that should have been completed by the applicant, form SST-ATATTAD
does not contain an application for leave to appeal. That being said, form
SST-ARLTATTAD contains the following additional comment in section 3 –
DECISION UNDER APPEAL (page 4) of the instructions, a comment that is not
present in form SST-ATATTAD:
Note: Leave to appeal is refused if the
Appeal Division is satisfied that the appeal has no reasonable chance of
success
[43]
Is it any surprise that the applicant did not
provide additional details about his principal ground of appeal?
[44]
From the start, the Tribunal registry should
have returned the incorrect form to the applicant and asked him to submit a new
form stating not only the grounds of appeal, but also the reasons why leave to
appeal should be granted. In this case, the member of the Appeal Division knew,
when looking at the notice of appeal, that there were major deficiencies to the
extent that the lack of additional details on the principal ground of appeal
would result in the dismissal of the applicant’s appeal. After all, upon
reading the reasons of the Appeal Division member for refusing leave to appeal,
it must be understood that this case in fact concerns a summary dismissal of
the appeal. It was “plain and obvious” that the applicant’s appeal had “no
chance of success” (CD v Canada Employment Insurance Commission,
2015 SSTAD 594, at paras 15 to 20). In this case, the member of the
Appeal Division should have stayed the consideration of the notice of appeal,
which had been converted to an application for leave to appeal, to allow time
for additional details, in accordance with the applicant’s legitimate
expectations.
[45]
In passing, I am also of the opinion that, in
their current form, the appeal form (SST-ATATTAD) and the application
requesting leave to appeal (SST-ARLTATTAD), as well as the instructions for
completion published on the Web by the Tribunal, create a certain level of
confusion. In section 3 – DECISION UNDER APPEAL (page 4) of the
instructions, the Tribunal states as follows:
Section 3 is to be completed using
reasons based on the grounds in s. 58 of the Department of Human Resources
and Skills Development Act.
58. (1) The only grounds of appeal are that
(a) the General Division
failed to observe a principle of natural justice or otherwise acted beyond or
refused to exercise its jurisdiction;
(b) the General Division erred
in law in making its decision, whether or not the error appears on the face of
the record; or
(c) the General Division based
its decision on an erroneous finding of fact that it made in a perverse or
capricious manner or without regard for the material before it.
If you need more space, continue on a
separate sheet. Clearly indicate the question number on the separate sheet.
[46]
The Tribunal’s instructions simply refer to the
three grounds of appeal set out in subsection 58(1) of the Act but provide
no further information, which give an uninformed party the impression that it
is sufficient to state any one of the grounds of appeal (or all three). It
would be preferable to include an explanation, in plain language, that the
appellant must also list in section 3 of the form all errors (of
fact, law or other) that the General Division allegedly made (with some
examples of reviewable errors provided by the Tribunal in the instructions). In
this case, the applicant submitted only the third ground of appeal indicated in
paragraph 58(1)(c) of the Act, which he copied word-for-word in section 3 of
form SST-ARLTATTAD. Given the lack of details in the instructions on the
Tribunal’s website, this is not surprising.
[47]
For all these reasons, I have no hesitation in
concluding that the applicant was misled and that there was a breach of
procedural fairness such that it is not necessary today to determine whether
the impugned decision is reasonable. The Court will allow the application for
judicial review. The decision rendered on February 3, 2015, by the member of the
Appeal Division of the Social Security Tribunal of Canada will be set aside in
part. The application for leave to appeal the decision rendered on April 15,
2014, by the General Division regarding the applicant’s Employment Insurance
benefits is referred back to another member of the Appeal Division for
redetermination. Within 30 days of the date of this judgment, the
applicant will have to duly complete and submit to the Tribunal a new
application requesting leave to appeal (form SST-ARLTATTAD) setting out the
grounds of appeal, as well as the errors of fact and/or law made by the Appeal
Division and the specific reasons for which the applicant believes his appeal
has a reasonable chance of success and the application for leave to appeal
should be granted by the Tribunal.