Date: 20071221
Docket: IMM-3599-06
Citation: 2007
FC 1359
Ottawa, Ontario, December 21, 2007
PRESENT: The Honourable Mr. Justice de Montigny
BETWEEN:
JACINTHA
MARIA HOOPER
Applicant
and
THE
MINISTER OF CITIZENSHIP AND IMMIGRATION
Respondent
REASONS FOR ORDER AND ORDER
[1]
The
applicant is a citizen of Saint
Vincent and the Grenadines
(Saint Vincent). She claimed refugee protection because she was a victim of
domestic violence in her home country. After a hearing before the Refugee
Protection Division of the Immigration and Refugee Board (the Board), it was
determined that she was not a Convention refugee or a person in need of
protection. It is from this decision that she is now seeking judicial review.
FACTS
[2]
The
applicant began a common-law relationship with Michael Williams in 1991. She
alleges that Mr. Williams began physically assaulting her two years later, after
she gave birth to their daughter. When she was beaten, he would claim that
their daughter was not his child. In March 1994, Mr. Williams beat her so badly
that she was hospitalized for two weeks. After she was released from the
hospital, she reported the incident to the police but no action was taken. She
then resumed living with Mr. Williams but she says that sometimes she had to
move to her mother’s house as a result of the beating and harassment.
[3]
In
November 1997, the applicant and Mr. Williams moved to Canouan, a small island
off Saint Vincent, to work on a resort where
they lived together for four years. Despite the warnings of the applicant’s
brother, a police officer, Williams continued his violent behaviour.
[4]
While
attending a Christmas party in December 1998, Mr. Williams brutally assaulted
her and was eventually stopped by her co-workers. The incident was reported to
the police and Mr. Williams was taken into custody. However, he was released
within an hour after he told the police that he had been drunk. No charges were
laid against him. When the applicant’s brother reported the incident to the
manager of the resort, Mr. Williams was fired. He found employment at another
resort on the island and continued his harassment.
[5]
The
applicant says that Mr. Williams continued to beat her for the next two years. Neighbours
and family members also reported the incidents to the police but no action was
ever taken against him.
[6]
In July
2001, the applicant fled to Canada with a six-month visitor
visa. She applied for refugee protection in August 2004. She explained her
delay in claiming refugee status by the fact that she was not aware of this
possibility until she was advised by a social worker in a shelter.
[7]
On June 9,
2006, the Board rejected her asylum claim based on the delay in claiming
refugee protection and on the availability of state protection in
Saint-Vincent.
[8]
After
having carefully reviewed the record and the submissions of the parties, I am
of the view that this decision should be quashed.
THE IMPUGNED DECISION
[9]
The Board
accepted the applicant’s identity as a citizen of Saint Vincent, but did not
find her explanation for the delay in claiming refugee status to be either
reasonable or credible. She stayed in Canada
without any status once her visitor’s visa expired, and she took no reasonable
steps to legalize her status for three years (the Board mistakenly said four). The
Board noted that she could have made enquiries at her church or consulted with
her cousin with whom she stayed for some time.
[10]
The Board
then moved on to an analysis of the availability of state protection in Saint Vincent for abused women. It painted
the situation in rather positive terms, stating that “the police of Saint
Vincent respond to all calls of domestic violence”, that they “are doing their
job with regard to complaints of domestic violence”, that they “respond
adequately to the problem”, that since 1992 victims of domestic violence “have
access to legal redress” and that “[t]he judicial system is very effective in
prosecuting perpetrators of domestic violence, and many of these offenders are
sentenced to imprisonment”.
[11]
Indeed,
the Board seems to imply that if the system has not been working as well as it
should have been in the past, it is because women tend to abandon their
complaints and are not willing to seek judicial redress. It went as far as
saying that “any failing of the legal system in such matters is almost at the
request of the victims who ask not to proceed with the offences”.
[12]
Fortunately,
this trend is shifting according to the Board “although many still refuse to
pursue their case once they have filed with the police”.
[13]
The Board
acknowledged, almost subliminally, that all is not well and that the
documentary evidence is “mixed” with respect to domestic violence. But it is
quick to point out that Marion House, a non-governmental social agency, can
refer women seeking legal redress to lawyers who provide service pro bono
and that police responses in such cases tends to be a referral of the parties
to the Family Court to obtain a protection order.
[14]
The Board
concluded by saying that Saint Vincent does not have to provide infallible
protection, but only needs to make serious efforts to protect victims of gender
violence. It also speculated that had the applicant’s common law partner been
serious about controlling her, as she testified, he would have used the child
as bait and would have taken steps to file a custody claim in the court. For
all these reasons, the Board found that the applicant had failed to rebut the
presumption of state protection and was therefore neither a Convention refugee
nor a person in need of protection.
ISSUES
[15]
Since both
parties agreed that delay in claiming refugee status cannot, in and of itself,
be a decisive factor and does not seem to have been treated as such by the
Board itself, the only remaining issue is whether the Board erred in its
assessment of state protection. Of course, the Court must first determine the
appropriate standard of review for such a finding before embarking upon an
analysis of the Board’s reasoning.
ANALYSIS
[16]
It is by
now well established that the overall standard of review with respect to an
issue of state protection is that of reasonableness simpliciter. Such an
issue is clearly a mixed question of fact and law, as it involves the
application of a legal standard (i.e. clear and
convincing confirmation of a state’s inability to protect) to a set of facts. This issue was thoroughly canvassed by my colleague Justice
Tremblay-Lamer in Chaves v. Canada (Minister of Citizenship and Immigration), 2005 FC 193, and I see no need to deviate from her reasoning.
[17]
As a result, the
decision of the Board will be set aside only if there is no line of analysis
within the given reasons that could reasonably lead the tribunal from the
evidence before it to the conclusion at which it arrived. If any of the reasons
that are sufficient to support the conclusion are tenable in the sense that
they can stand up to a somewhat probing examination, then the decision will not
be unreasonable and a reviewing court must not interfere.
[18]
Counsel
for the applicant essentially submitted three arguments. First of all, she
argued that the Board took a very selective view of the evidence that it
considered to reach its conclusion. Secondly, she submitted that the Board
relied exclusively on one document and did not consider more recent evidence
before it. Thirdly, she took the view that the Board misapplied the legal test
for state protection. I shall deal with each one of these arguments in turn.
[19]
A careful
reading of the Board’s decision shows that its main findings are taken almost
word for word from a document entitled “Saint Vincent and the Grenadines: Domestic violence, including
police responses to complaints (2002 to April 2003)” (VCT 41518.E) (T.R., p.
57). To be sure, this is one of the documents to be found in the National
Documentation Package prepared by the Research Directorate of the Immigration
and Refugee Board. The problem is that not only is this only one of the
documents found in that Package (this is the second argument of the applicant,
to which I will revert shortly), but that the Board conveniently skips over all
of the contrary information found in that very same document.
[20]
The
positive feedback on the effectiveness of the police and of the judicial system
in providing protection for battered women rely on information provided by the
coordinator of the Saint Vincent and the Grenadines Human Rights Association
(SVGHRA) and of the Family Court president and chief magistrate. But the same
document relied upon by the Board also reports a discordant voice, that of a
coordinator and counsellor from Marion House. This is a non-governmental
organization that provides assistance for abused women and children. Here is
what the report of the Research Directorate states, on the basis of the
information provided from that counsellor:
She corroborated the information provided
by the coordinator of the SVGHRA regarding shelters and legal aid clinics [they
agree that there are no shelters or legal aid clinics in the country], but
provided contrasting information regarding the police response to complaints of
domestic violence by stating that they are “very poor”. She added that many
officers are “unhelpful” in providing information to victims of domestic
violence about their legal rights. According to the coordinator, most cases are
not taken seriously and are met with indifference. The general attitude tends
to marginalize the problem of domestic violence; moreover, given that the
country is small, there is a feeling among victims that there is no protection
available and that there is “no place to go”.
Few perpetrators of domestic violence are
arrested, and when they are, they are soon after released. Many of the
perpetrators are police officers themselves. Cases that make it to the judicial
level are often thrown out either for lack of evidence or for technical
reasons. Services for victims are “minimal”. For those women seeking legal
redress, Marion House can refer them to lawyers who provide services pro-bono.
Tribunal Record, p. 57
[21]
Of course,
the respondent is correct in stating that a panel need not refer to every piece
of evidence in its decision. But it is also well established that if it fails
to discuss important contradictory evidence, the Court may conclude that it
ignored or misapprehended key facts and came to an erroneous decision. As Mr.
Justice Evans wrote in an oft-quoted passage from Cepeda-Gutierrez v.
Canada (Minister of Citizenship and Immigration)
(1998), 157 F.T.R. 35:
[17] However, the more important the
evidence that is not mentioned specifically and analyzed in the agency’s
reasons, the more willing a court may be to infer from the silence that the
agency made an erroneous finding of fact “without regard to the evidence”: Bains
v. Canada (Minister of Employment &
Immigration) (1993),
63 F.T.R. 312 (T.D.). In other words, the agency’s burden of explanation
increases with the relevance of the evidence in question to the disputed facts.
Thus, a blanket statement that the agency has considered all the evidence will
not suffice when the evidence omitted from any discussion in the reasons
appears squarely to contradict the agency’s finding of fact. Moreover, when the
agency refers in some detail to evidence supporting its finding, but is silent
on evidence pointing to the opposite conclusion, it may be easier to infer that
the agency overlooked the contradictory evidence when making its finding of
fact.
[22]
The
respondent argued that the Board did turn its mind to the existence of
contradictory evidence, as evidence by its statement that the “documentary
evidence is mixed” in the matter relating to domestic violence. But this is not
enough, for a number of reasons. First of all, the contradictory evidence was
contained in the very same document that the Board relied upon, and it came
from a credible source, a non-governmental organization that provides direct
service to abused women. If the Board saw fit to refer to Marion House in its
endeavour to establish that women are not left to themselves when assaulted by
a violent partner, it should also have paid attention to the assessment of the
situation by that same organization.
[23]
Previous
decisions from this Court as to the situation in Saint Vincent are not binding
on this Court, as each case turns on its own facts and is based on the material
that was filed. That being said, counsel for the applicant referred me to a number
of decisions where this Court, on the basis of the very same document
considered by the Board in this case, came to the conclusion that the
authorities in Saint Vincent may be willing to protect victims of domestic
abuse but are not capable of doing so: see, for example, Myle v. Canada
(Minister of Citizenship and Immigration), 2006 FC 871; Henry v.
Canada (Minister of Citizenship and Immigration), 2006 FC 1060.
[24]
Even more
to the point is the decision of Mr. Justice O’Keefe in King v. Canada (Minister of Citizenship and
Immigration),
2005 FC 774. In that case, the Board had concluded that there was no compelling
evidence of inadequate state protection, and had relied on the exact same
document on which the Board referred to in this case, without ever noting the
contrary information contained in that document. After having quoted the exact
same passage found in paragraph 18 of my reasons, my colleague found that the
failure of the Board to refer to this contrary evidence constituted a
reviewable error and allowed the application for judicial review without
dealing with the other issue raised by the applicants.
[25]
On that
basis alone, I could come to the same conclusion than my colleague and return
the decision to the Board for redetermination. But there is more. This
contradictory evidence that the Board failed to discuss directly corroborated
the applicant’s specific experience with the police. Since the plausibility of
the assaults and of her complaint to the police was not questioned by the
Board, there was all the more reason to explain why the documentary evidence
tending to confirm her experience could be dismissed.
[26]
Indeed,
she testified that on the one occasion when her abuser was taken into police
custody, he was released within one hour. This is precisely what the
coordinator from Marion House is reported to be saying in the document prepared
by the Research Directorate on which the Board relied: “Few perpetrators of
domestic violence are arrested, and when they are, they are soon after released”.
[27]
The applicant
also testified that she was not aware of any steps the government had taken to
address domestic violence, including the existence of protection orders. Again,
this lack of awareness of victims of domestic violence of their legal rights is
corroborated by the evidence not cited by the Board. The coordinator from
Marion House stated that “many officers are “unhelpful” in providing
information to victims of domestic violence about their legal rights”. This
statement is consistent with the applicant’s testimony that, despite making
complaints to the police, she was never advised of the option of seeking a
protection order.
[28]
Not only
did the Board appear to have read selectively the 2003 report from its Research
Directorate, it also failed to take into consideration the most recent evidence
before it, namely the Research Directorate’s report dated October 27, 2005,
regarding the application and effectiveness of the domestic violence act (VCT
100755.E, at p. 68 of the T.R.). This report provides statistics on the number
of Protection Orders filed, granted and dismissed. The report goes on as
saying:
Regarding police effectiveness, the
gender affairs official claimed that police response to domestic violence was
sometimes inconsistent and inadequate. For example, while in some cases the
police “refer the matter to the Family Services Division or the Family Court”,
in other cases the police “task the woman to try to reconcile with her
partner”. Without providing any examples about police inadequacy, the gender
affairs official stated that the police were “often accused of not dealing with
domestic violence in the most satisfying manner”.
(…)
However, with regard to police
effectiveness, the NGO representative stated that, in her opinion, the police
did not follow through effectively on enforcing the law, especially with regard
to protection orders. Because Saint Vincent is a “small society” where everyone
knows each other, it is sometimes difficult for officers who may know the
abuser to be sensitive towards the victim of domestic violence…
[29]
This
information was critical because the Board suggested that the applicant could
have obtained a protection order from the Family Court. This report contains
information that suggests that a protection order was not an effective remedy
for the applicant as they are not enforced by the police. One cannot take for
granted that the Board consulted all the relevant evidence from the simple fact
that it quoted the National Documentation Package in footnote 6 of its reasons.
When the evidence that is omitted is directly contradictory to the Board’s
finding, more will be required than a passing reference to a bundle of
documents in a footnote to counter the inference that it came to its conclusion
without proper regard to the evidence, especially when that evidence is more
recent than the one explicitly referred to.
[30]
On the
basis of the foregoing, I need not say much with respect to the applicant’s
third argument. It is no doubt true, as the Board stated, that the authorities
of Saint Vincent need not provide one hundred
per cent effective protection; but it is equally true that good intentions are
not enough and that actual effective protection must be provided for state
protection to exist. As my colleague Justice Tremblay-Lamer stated in Bobrik
v. Canada (Minister of Citizenship and
Immigration)
(1994), 85 F.T.R. 13:
[13] Thus, even when the state is willing
to protect its citizens, a claimant will meet the criteria for refugee status
if the protection being offered is ineffective. A state must actually provide
protection, and not merely indicate a willingness to help. Where the evidence
reveals that a claimant has experienced many incidents of harassment and/or
discrimination without being effectively defended by the state, the presumption
operates and it can be concluded that the state may be willing but unable to
protect the claimant.
[31]
Here, the
Board relied on the fact that the perpetrator was taken into police custody,
presumably warned, and then released shortly afterwards to conclude that state
protection had been forthcoming. This is clearly not sufficient. The applicant
sought police protection on two occasions after serious assaults by Mr.
Williams. The first time, the police took no action even though she was hospitalized.
As a result of the applicant’s second complaint, Mr. Williams was taken into
custody, but released after an hour without charges. There was also undisputed
evidence before the Board that the applicant’s partner continued to abuse her
after these assaults, and that the police took no further action despite
reports by neighbours and relatives. This is certainly not illustrative of
effective state protection. It may be that Saint Vincent took steps to address
the issue of domestic violence. But the Board omitted to consider whether those
steps respond adequately to the problem.
[32]
For all
these reasons, I am of the view that the decision of the Board cannot stand. As
a result, the matter will be remitted to a differently constituted panel of the
Board to redetermine, in light of these reasons, whether the applicant is a
Convention refugee or a person in need of protection within the meaning of
sections 96 and 97 of the Immigration and Refugee Protection Act, S.C.
2001, c. 27. No questions were proposed by counsel for certification, and none
will be certified.