Date: 20090320
Docket: T-126-07
Citation: 2009
FC 293
Ottawa, Ontario, March 20, 2009
PRESENT: The Honourable Mr. Justice Campbell
BETWEEN:
CANADIAN
NATIONAL RAILWAY COMPANY
Applicant
and
DEBBIE
SOUCHEREAU
Respondent
REASONS FOR ORDER AND ORDER
[1]
In the
present Application, the Applicant (CN) challenges the jurisdiction of the
Minister of Labour to appoint an adjudicator under the provisions of the Canada
Labour Code R.S. c. L-1 (Code) to address Ms. Souchereau’s argument
that, as an employee of CN, she has been unjustly dismissed. It is agreed that
the standard of review of the Minister’s assumption of jurisdiction is
correctness.
[2]
The
following are uncontested facts:
As at February 21, 2005, Ms. Souchereau
was employed with CN in the position of Assistant Superintendent Transportation
Winnipeg.
On February 22, 2005, CN notified Ms.
Souchereau that as of February 25, 2005 she was being reassigned to the
position of Traffic Manager at CN’s Customer Service Centre. The reassignment
was subsequently confirmed to Ms. Souchereau in a letter dated February 24,
2005.
On or about March 3, 2005, Ms. Souchereau
wrote to CN and stated the following:
I am not prepared to accept this demotion
and respectfully request the matters in my regard be reconsidered and I be
re-instated to my position or equivalent. I do not believe removing me from my
current position is warranted.
On March 17, 2005, CN wrote to Ms.
Souchereau and advised her that they were holding the Traffic Manager position
open for her and offered her additional time to consider her employment status
with CN.
On April 5, 2005, Counsel for Ms.
Souchereau wrote CN and expressed the opinion that the changes to Ms.
Souchereau’s employment status constitute an unjustified demotion, and, in
addition stated the following:
Given the aforementioned, Debra has no
option but to treat the employer’s actions as an unjust constructive dismissal.
She is not accepting the newly offered position and regards herself as being
terminated by the employer as of this date.
Our instructions are that failing to
reach a fair accommodation with respect to the action taken against our client
we are to make application under the Code for reinstatement.
In response to the letter of April 5,
2005, by letter dated April 15, 2005, Counsel for CN denied that Ms. Souchereau
was dismissed to which, by letter dated April 29, 2005, Counsel for Ms.
Souchereau responded that:
She has treated the change in her
employment as constructive dismissal. She is no longer an employee of CN. She
will not be taking up any of the duties and responsibilities which have been
unilaterally imposed upon her.
On June 21, 2005, Counsel for CN wrote Counsel
for Ms. Souchereau and advised that the position of Traffic Manager remained
available to Ms. Souchereau.
On or about July 14, 2005, Ms. Souchereau
received a CN Pension Plan document which indicated, amongst other personal
pension plan information, that on July 14, 2005 her employment had been
terminated.
On October 12, 2005, Ms. Souchereau filed
a complaint of unjust dismissal against CN with Human Resources Development
Canada pursuant to the provisions of the Code which states that the last
day she worked for her employer was July 14, 2005. In the complaint, Ms.
Souchereau stated the nature of her complaint against CN as “unjust dismissal;
unfairly demoted to inferior position” and “refusal to reinstate in former
position”.
On November 14, 2005, Ms. Donna Martin, an
inspector with Human Resources and Skills Development Canada Labour Program
wrote to CN and requested a written statement of the reasons for Ms.
Souchereau’s dismissal. In response by letters dated December 13, 2005, April
7, 2006, October 5, 2006, and October 30, 2006, Counsel for CN argued that Ms.
Souchereau’s complaint is not valid and is out of time because, as stated in
the letter of April 5, 2008, it is Ms. Souchereau’s position that CN terminated
her employment effective April 5, 2008. Counsel reiterated that CN did not
terminate or dismiss the complainant either directly or constructively.
On November 16, 2006, Ms. Martin wrote to
the Minister of Labour reporting that Ms. Souchereau made a complaint of unjust
dismissal on October 4, 2005, and stated as follows:
In spite of my endeavour, the parties
have not been able to settle the complaint. The complainant has requested that
you appoint an adjudicator to hear the matter.
I am, therefore, enclosing the complaint
as well as other related documents for your consideration.
On December 14, 2006, pursuant to s.
242(1) of the Code, the Minister of Labour appointed an arbitrator to
hear Ms. Souchereau’s complaint.
In the present Application, CN contests the jurisdiction of
the Minister of Labour (Minister) to make the appointment of the adjudicator. The
relevant provisions of Part XIV of the Code are reproduced in the
Appendix to these reasons.
[3]
It is
agreed that a “dismissal” is a condition precedent to the filing of a
complaint. It is also agreed that the Minister has jurisdiction to make the
appointment of an adjudicator if the complaint was filed within 90 days of a
dismissal, if any. The question is: who has the statutory duty to determine
whether a dismissal has occurred and whether a complaint is filed within the 90
day period as required by s. 240(2) of the Code?
[4]
Counsel
for CN takes the following approach in paras. 40 and 53 of written argument to identifying
the jurisdictional issue in the present Application:
40. The question then is:
what is the date on which the respondent was dismissed? The applicant denies
that it terminated the employment of the respondent, either constructively or
otherwise, at any material time. That said, for the purpose of the within
application for judicial review, the Court must proceed on the assumption that
the applicant constructively dismissed the respondent (which is not admitted,
but denied). This is what the respondent alleges, through her counsel, when she
refers, in block capitals, in her “unjust dismissal” complaint to “UNFAIRLY
DEMOTED TO INFERIOR POSITION” and to “REFUSAL TO REINSTATE IN FORMER
POSITION”. That is also what the respondent alleged, through her counsel, by
letter dated April 5, 2005 indicating that she had been terminated “as of this
date”.
[…]
53. The Minister has an
obligation to inquire into a complaint. The Minister has an obligation to
determine, among other things, whether the complaint is or is not made within
the 90-day limitation period. In a case such as this, where the respondent
appended supporting documents to her complaint, the Minister must consider those
documents in conjunction with the information provided on the face of the
complaint.
[5]
CN also
makes an ancillary procedural argument. The Tribunal Record contains two
documents which constitute evidence of the process followed subsequent to Ms.
Martin filing her report and which resulted in the Minister making the
appointment of an arbitrator to deal with Ms. Souchereau’s complaint. The first
is entitled “Certificate (Federal Court Rule 18)” which attaches a document
entitled “Memorandum to the Minister”, a copy of Ms. Martin’s report, the
complaint, and other documents known to the parties. The Certificate also makes
the statement that “none of the documents referred to in this paragraph were
personally seen by the Minister”. Both the Certificate and the Memorandum are
signed by the same Ministry official.
[6]
The Memorandum
contains the following statements:
You have received a request for the
appointment of an arbitrator to hear a complaint for unjust dismissal under
Division XIV of the Canada Labour Code – Part III. The complainant is Debbie
Souchereau and the respondent is the Canadian National Railway Company, Winnipeg, Manitoba.
The inspector responsible for
investigating Souchereau’s case was unable to settle the complaint and
submitted his report. Management of the Labour Program, Region of Manitoba, is
of the opinion that the request of Ms. Souchereau is consistent with the
requirements of the statute providing for the appointment by you of an
arbitrator to hear the aforementioned matter.
We are submitting the following names for
your consideration….
[7]
Based on
the content of the Certificate and the Memorandum as described, Counsel for CN
makes the argument that the Minister could not have assumed jurisdiction as he
did because he had not seen and considered the documents on file, and because
he acted on an opinion that is devoid of content.
[8]
I reject
both arguments because they are in conflict with the plain meaning of the words
used in the provisions under consideration, and are also in conflict with a
contextual and purposive interpretation of the provisions in Division XIV of the
Code.
[9]
By s.
240(1) a complaint is directed to an inspector, and thereby, I find that the
inspector has the statutory duty to either accept or reject the complaint. This
is an entry level process related decision and does not involve a determination
on the merits. The Minister is not involved at this stage of the decision-making
process. In my opinion, the process is properly engaged by an aggrieved employee
simply filing a complaint, without service of notice to the employer, confirming,
pursuant to s. 240(1), that he or she has completed twelve consecutive months
of continuous employment, is not a member of a group of employees subject to a
collective agreement, and, pursuant to s. 240(2), stating a dismissal date
within 90 days of the filing of the complaint. Once the process is engaged, the
employer has an opportunity to make substantive objections with respect to the
complaint in the subsequent steps of the process. The investigator’s decision
to accept a complaint as submitted is subject to judicial review.
[10]
It is also
clear that the purpose of the unjust dismissal provisions of the Code is
to move a timely complaint to dispute resolution; first on a co-operative basis
under the supervision of the inspector, and if this fails, to adjudication on
the appointment of the Minister. I find that the purpose of s. 241(3)(a) is to only
provide notice to the Minister that co-operative dispute resolution has failed,
thus leaving it up to the discretion of the Minister to decide whether to make
an appointment under s. 242(1).
[11]
In the
present case Ms. Martin accepted Ms. Souchereau’s complaint on a determination
that since the complaint states the day of her dismissal as July 14, 2005, and since
the complaint was filed on October 12, 2005, which is a date within 90 days of
the stated dismissal date, the complaint was filed within time. With respect
to this determination, after the complaint was accepted, Counsel for CN sent
protest letters arguing that Ms. Souchereau’s complaint was not filed within 90
days after dismissal based on Ms. Souchereau’s Counsel’s assertions in the
letter of April 5, 2008 that the constructive dismissal, if any, had taken
place well outside of the 90 day filing period. As a result, Counsel for CN
argued that the Minister had no jurisdiction to refer the complaint to an
arbitrator. Nevertheless, Ms. Martin did not alter her determination that the
complaint was filed in time.
[12]
Following
a failed attempt at settlement, Ms. Souchereau requested Ms. Martin to have the
Minister of Labour appoint an adjudicator to resolve her complaint. Ms. Martin was
able to engage the discretion of the Minister to do so by complying with the
provisions of s. 241(3)(a) and (b) of the Code. The Tribunal Record
proves that Ms. Martin did report to the Minister, and did deliver to the
Minister the complaint and the documents required by s. 241(3)(b). The Tribunal
record also proves that the Minister received the documents; proof of this fact
is the “received” stamp on the face of Ms. Martin’s report indicating receipt
by Labour Standards Operations on November 23, 2006, and the statements made in
the Certificate. As a result, pursuant to s. 242(1), upon receipt of Ms.
Martin’s report and the documentation, I find that the Minister correctly assumed
jurisdiction to make an appointment of an adjudicator, and, indeed, did so on
December 14, 2006.
[13]
With
respect to the exercise of the Minister’s discretion, Counsel for CN relies on
Justice Rothstein’s decision in National Bank of Canada v. Canada (Minister of Labour), [1997] 3 F.C. 727 (F.C.).
In that case, before the Minister was called upon to exercise jurisdiction to
appoint an adjudicator, the claim had been settled. Nevertheless, Justice
Rothstein decided that upon receipt of a report from an investigator the
Minister had jurisdiction to exercise discretion to make an appointment. The
point of the decision is that, on the basis of the report of an investigator
the Minister must be satisfied that, in terms of natural justice, there is a
reasonable basis to proceed to the next stage in the process which is the
appointment of an arbitrator. In my opinion, in the present case, on the basis
of Ms. Martin’s report and the opinion expressed in the Memorandum, the
Minister was entitled to be so satisfied.
[14]
In my
opinion, the fact that the Minister did not see the documents on file is not
critical to the exercise of discretion to appoint an adjudicator. There is no
statutory requirement that the Minister make a qualitative decision with
respect to the acceptance of the complaint by the investigator or the substance
of the complaint itself. Regarding the Memorandum, I find that in reaching a
decision respecting the appointment of an adjudicator it was permissible and
appropriate for the Minister to receive and accept the opinion of an official
of the Ministry who was familiar with the file that, to that point in the
process, the requirements of the Code had been met.
[15]
As a
result, I find no reviewable error in the Minister’s decision to appoint an
adjudicator.
ORDER
Accordingly, the present Application is dismissed.
I award costs to Ms. Souchereau in the amount of $2,000.
“Douglas
R. Campbell”
Appendix
Relevant Provisions of the Canada
Labour Code
Complaint to inspector for unjust dismissal
240. (1) Subject to subsections (2) and 242(3.1),
any person
(a) who has completed twelve consecutive months of
continuous employment by an employer, and
(b) who is not a member of a group
of employees subject to a collective agreement,
may make a complaint in writing to an
inspector if the employee has been dismissed and considers the dismissal to
be unjust.
Time for making complaint
(2) Subject to
subsection (3), a complaint under subsection (1) shall be made within ninety
days from the date on which the person making the complaint was dismissed.
Extension of time
(3) The Minister may extend the period of time referred to in subsection
(2) where the Minister is satisfied that a complaint was made in that period
to a government official who had no authority to deal with the complaint but
that the person making the complaint believed the official had that
authority.
Reasons for dismissal
241. (1) Where an
employer dismisses a person described in subsection 240(1), the person who
was dismissed or any inspector may make a request in writing to the employer
to provide a written statement giving the reasons for the dismissal, and any
employer who receives such a request shall provide the person who made the
request with such a statement within fifteen days after the request is made.
Inspector to assist parties
(2) On receipt of a complaint made under subsection 240(1), an inspector
shall endeavour to assist the parties to the complaint to settle the
complaint or cause another inspector to do so.
Where complaint not settled within reasonable time
(3) Where a complaint is not settled under subsection (2) within such
period as the inspector endeavouring to assist the parties pursuant to that
subsection considers to be reasonable in the circumstances, the inspector
shall, on the written request of the person who made the complaint that the
complaint be referred to an adjudicator under subsection 242(1),
(a) report to
the Minister that the endeavour to assist the parties to settle the complaint
has not succeeded; and
(b) deliver
to the Minister the complaint made under subsection 240(1), any written
statement giving the reasons for the dismissal provided pursuant to
subsection (1) and any other statements or documents the inspector has that
relate to the complaint.
Reference to adjudicator
242 (1) The Minister
may, on receipt of a report pursuant to subsection 241(3), appoint any person
that the Minister considers appropriate as an adjudicator to hear and
adjudicate on the complaint in respect of which the report was made, and
refer the complaint to the adjudicator along with any statement provided
pursuant to subsection 241(1).
[……]
|
Plainte
240. (1) Sous réserve des paragraphes (2)
et 242(3.1), toute personne qui se croit injustement congédiée peut déposer
une plainte écrite auprès d’un inspecteur si :
a) d’une part, elle travaille sans interruption depuis au moins
douze mois pour le même employeur;
b) d’autre part, elle ne fait pas partie d’un groupe d’employés
régis par une convention collective.
Délai
(2) Sous réserve du paragraphe (3), la plainte doit être déposée dans
les quatre-vingt-dix jours qui suivent la date du congédiement.
Prorogation du délai
(3) Le ministre peut proroger le délai fixé au paragraphe
(2) dans les cas où il est convaincu que l’intéressé a déposé sa plainte à
temps mais auprès d’un fonctionnaire qu’il croyait, à tort, habilité à la
recevoir.
Motifs du congédiement
241 (1) La
personne congédiée visée au paragraphe 240(1) ou tout inspecteur peut
demander par écrit à l’employeur de lui faire connaître les motifs du
congédiement; le cas échéant, l’employeur est tenu de lui fournir une
déclaration écrite à cet effet dans les quinze jours qui suivent la demande.
Conciliation par l’inspecteur
(2) Dès réception de la plainte, l’inspecteur s’efforce
de concilier les parties ou confie cette tâche à un autre inspecteur.
Cas d’échec
(3) Si la conciliation n’aboutit pas dans un délai qu’il
estime raisonnable en l’occurrence, l’inspecteur, sur demande écrite du
plaignant à l’effet de saisir un arbitre du cas :
a) fait
rapport au ministre de l’échec de son intervention;
b) transmet au ministre la plainte, l’éventuelle déclaration de
l’employeur sur les motifs du congédiement et tous autres déclarations ou
documents relatifs à la plainte.
Renvoi à un arbitre
242(1) Sur réception du rapport visé au
paragraphe 241(3), le ministre peut désigner en qualité d’arbitre la personne
qu’il juge qualifiée pour entendre et trancher l’affaire et lui transmettre
la plainte ainsi que l’éventuelle déclaration de l’employeur sur les motifs
du congédiement.
[……]
|