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Sustaining Human Resources Meeting the challenges of sustaining the capacity of our human resources The CCRA must balance shorter-term workforce adjustments that may result from efficiency gains and program changes against longer-term workforce considerations such as succession planning, corporate memory, and official language and employment equity goals. ...

Sources of Evidence CRA Corporate Business Plan 2010-2011 to 2012-2013 2008-2009 2009-2010 Board's Assessment and Related Comments Strong Consideration should be given to assessing the effectiveness of horizontal management throughout the Agency. ...

Little consideration is given to the management of risks in the organization, leaving it vulnerable and reactive. ...

(Annual) Memorandum of Agreements and Letters of Intent that include sustainability provisions CSBDB (CRD) and FAB (SMPSD) / SD Network/- Performance Indicators Percentage of partnership negotiations/discussions that included considerations of sustainability criteria; number of volunteers trained and number of community associations carrying out the CVITP in partnership with CRA; number of software/computers donated to the CVITP Performance Measures Percentage of partnership agreements that applied the sustainability criteria; efficiencies gained by implementing the Service Delivery Strategy; type of efficiencies the CRA offers to clients and partners in its service delivery; total number of returns and total number of electronic returns completed by Community Volunteer Income Tax Program volunteers Data Collection Method/Source Agency 2010 reports; branch SD performance reports; CRA Annual Report; annual federal/provincial reports 2.2.1.2 Promote the Community Volunteer Income Tax Program (CVITP) to ensure that eligible Canadians are aware of the assistance that can be obtained through the program; and provide program volunteers and community associations with the necessary software/computers to assist individuals to file their tax returns electronically. ...

(Annual) Action plan identifying key federal/provincial partnerships for SD integration CSBDB (CRD) and FAB (SMPSD) / SD Network/- Performance Indicators Percentage of partnership negotiations/discussions that included considerations of sustainability criteria; number of commitments completed in the action plan for integrating SD into partnerships; number of volunteers trained and number of community associations carrying out the CVITP in partnership with CRA; number of software/computers donated to the CVITP Performance Measures Percentage of negotiations, discussions, and decision-making with partners that applied sustainability criteria; efficiencies gained by implementing the Service Delivery Strategy; type of efficiencies the CRA offers to clients and partners in its service delivery; total number of returns and total number of electronic returns completed by Community Volunteer Income Tax Program volunteers Data Collection Method/Source Agency 2010 reports; branch SD performance reports; CRA Annual Report; annual federal/provincial reports 2.2.1.2 Promote the Community Volunteer Income Tax Program (CVITP) to ensure that eligible Canadians are aware of the assistance that can be obtained through the program; and provide program volunteers and community associations with the necessary software/computers to assist individuals to file their tax returns electronically. ...

(Annual) Action plan identifying key federal/provincial partnerships for SD integration CSBDB (CRD) and FAB (SMPSD) / SD Network/- Performance Indicators Percentage of partnership negotiations/discussions that included considerations of sustainability criteria; number of commitments completed in the action plan for integrating SD into partnerships; number of volunteers trained and number of community associations carrying out the CVITP in partnership with CRA; number of software/computers donated to the CVITP Performance Measures Percentage of negotiations, discussions, and decision-making with partners that applied sustainability criteria; efficiencies gained by implementing the Service Delivery Strategy; type of efficiencies the CRA offers to clients and partners in its service delivery; total number of returns and total number of electronic returns completed by Community Volunteer Income Tax Program volunteers Data Collection Method/Source Agency 2010 reports; branch SD performance reports; CRA Annual Report; annual federal/provincial reports 2.2.1.2 Promote the Community Volunteer Income Tax Program (CVITP) to ensure that eligible Canadians are aware of the assistance that can be obtained through the program; and provide program volunteers and community associations with the necessary software/computers to assist individuals to file their tax returns electronically. ...

(Annual) Communications materials and procurement training FAB (AD)/ FAB (SDD-SMPSD)/- 1.1.4.3- Promote awareness of SD considerations in the procurement process. ...

(Annual) Communications materials and procurement training FAB (AD)/ FAB (SDD-SMPSD)/- 1.1.4.3- Promote awareness of SD considerations in the procurement process. ...

The lens is a tool developed to help policy makers and planners include sustainable development considerations in their plans and policies. ...

We continued work to include sustainable development considerations in the business planning process by providing a sustainable development checklist for use by planners, and by piloting the SD Lens 4 to enhance its application. ...