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Performance results Program/sub-programs Individual returns and payment processing Expected results Performance indicators Targets Results Individual taxfilers receive timely and accurate assessment notices Percentage of service standard targets that are met or mostly met relating to T1 individual and T3 trust return activities: Processing T1 individual income tax returns (electronic) within an average of two weeks of receipt (target: 100%) Processing T1 individual income tax returns (paper) within an average of four to six weeks (target: 100%) Responding to taxpayer-requested adjustments (T1) within an average of two weeks (electronic) (target: 100%) Responding to taxpayer-requested adjustments (T1) within an average of eight weeks (paper) (target: 100%) Processing T3 trust returns within four months (target: 95%) 100% 100% Percentage of individual (T1) returns processed accurately 98% 99.2% Percentage of individual (T1) returns received on time processed by mid-June 98% 99.8% Individuals file electronically Individual (T1) electronic filing rates 3 80% 80% Validation activities detect and address non-compliance by individuals with the reporting requirements of the acts Ratio of average dollar value assessed for targeted vs. random reviews Minimum ratio of 2:1 2.77:1 Program/sub-programs Business returns and payment processing Expected results Performance indicators Targets Results Business taxfilers receive timely and accurate assessment notices and payment processing Percentage of service standard targets that are met or mostly met relating to business tax filer (T2, GST/HST, excise and other levies) activities: Processing T2 corporation income tax returns (electronic) within 45 calendar days (target: 90%) Processing T2 corporation income tax returns (paper) within 90 calendar days (target: 90%) Processing GST/HST returns within 30 calendar days of receipt (target: 95%) Processing excise tax, excise duty, softwood lumber, and air traveller's security charge returns within 60 calendar days of receipt (target: 95%) 100% 100% Percentage of T2 returns processed accurately 98% 98.5% Payments to the Receiver General are processed on time Percentage of payments to the Receiver General that are deposited within 24 hours of receipt 96% 98.9% Footnote1: Includes goods and services tax administration in Quebec sub-program: – planned spending ($143,000,000) and actual spending ($142,772,214). ... See pages 106-107 for an explanation of how actual spending relates to results in the CRA Financial Statements – Agency Activities. ...

Pamphlet RC4405, GST/HST Rulings – Experts in GST/HST Legislation, explains how to obtain a ruling and lists the GST/HST rulings centres. ... If you are uncertain as to whether a supply is made in a participating province, refer to GST/HST Technical Information Bulletin B-103, Harmonized Sales Tax – Place of Supply Rules for Determining Whether a Supply is Made in a Province. ...

Pamphlet RC4405, GST/HST Rulings – Experts in GST/HST Legislation, explains how to obtain a ruling and lists the GST/HST rulings centres. ... If you are uncertain as to whether a supply is made in a participating province, refer to GST/HST Technical Information Bulletin B‑103, Harmonized Sales Tax – Place of Supply Rules for Determining Whether a Supply is Made in a Province. ...

Pamphlet RC4405, GST/HST Rulings – Experts in GST/HST Legislation explains how to obtain a ruling and lists the GST/HST rulings offices. ... If you are uncertain as to whether a supply is made in a participating province, you may refer to GST/HST Technical Information Bulletin B-103, Harmonized Sales Tax – Place of Supply Rules for Determining Whether a Supply is Made in a Province. ...

Pamphlet RC4405, GST/HST Rulings – Experts in GST/HST Legislation explains how to obtain a ruling and lists the GST/HST rulings offices. ... If you are uncertain as to whether a supply is made in a participating province, you may refer to GST/HST Technical Information Bulletin B-103, Harmonized Sales Tax – Place of Supply Rules for Determining Whether a Supply is Made in a Province. ...

This past year, in accordance with our Board of Management’s direction, we implemented a more robust framework for strategy formulation, which was used to develop our first enterprise-level strategy, the CRA Service Strategy – Achieving Excellence Through Service. ... Board of Management Oversight Framework—Our Results Board of Management Oversight Framework assessment of performance 2008-2009 Two-year comparison by Area of Oversight and Expectation Ratings by Area of Oversight and Expectation 2007- 2008 2008- 2009 Trend Organization of the Agency Internal Accountability Structure ST ST No Change Administration of the Agency Enterprise Risk Management AC ST Upward Trend Program Evaluation AC AC No Change Internal Audit Administration ST ST No Change Sustainable Development ST ST No Change Management of Resources Financial Management N/A [Footnote 1] ST Unable to Compare Project Management ST AC Downward Trend Asset Management ST ST No Change Procurement Management ST ST No Change Information Technology Management ST ST No Change Management of Services Service Strategy AC AC No Change Performance Targets ST AC Downward Trend Service Performance Measurement N/A 1 ST Unable to Compare Service Redress Mechanism AC ST Upward Trend Taxpayer and Benefit Recipient Satisfaction Measurement ST ST No Change Management of Personnel Effective Employee Performance Management ST ST No Change Recruit and Retain the Right Talent ST ST No Change CRA Values & Ethics ST ST No Change Learning ST ST No Change Respect Collective Agreement ST ST No Change Adheres to Applicable Legislation ST ST No Change [Footnote 1] This expectation was not part of the 2007-2008 BoMOF assessment. ...

Evaluating Our Overall Performance We Have One Expected Outcome Canadians' health, safety, security, and business interests are protected, and Canada's economic growth is supported, through responsible border and trade management – While it has assumed greater importance over the past year, security has always been a priority for us in carrying out our work to achieve our expected outcome. ... Exhibit 47: Customs Services Performance Report Card Customs Services Report Card Expected outcome – Canadians' health, safety, security, and business interests are protected, and Canada's economic growth is supported, through responsible border and trade management Anticipated results This year's ratings Last year's ratings Variance Actual results as demonstrated by Page Managing the Compliance Continuum 1. ...

Evaluating Our Overall Performance We Have One Expected Outcome Tax Services supports the achievement of the CCRA's two strategic outcomes–compliance and innovation — through the results it achieves against its expected outcome: Canadians pay their fair share of taxes and the tax base is protected. ... Exhibit 5: Tax Services Performance Report Card Tax Services Report Card Expected Outcome – Canadians pay their fair share of taxes and the tax base is protected Anticipated results This year's ratings Last year's ratings Variance Actual results as demonstrated by Page Managing the Compliance Continuum 1. ...

More information Booklet RC4210 – GST/HST Credit Child and family benefits calculator Policy enquiries If you have a tax policy question about the NOEC program, call the Province of Ontario at 1‑866-ONT-TAXS (1-866-668-8297). ... Other related information Booklet T4114 – Canada Child Benefits Canada child benefit- How we calculate your CCB Child and family benefits calculator More information For more information, go to the Ministry of Children and Youth Services Web site or call 1-866-821-7770. ...

Ottawa: Her Majesty the Queen in Right of Canada, © 1995. Updated 2014-07-15 [viewed 2015-07-31; 09:51 EDT]. ... Ottawa: Her Majesty the Queen in Right of Canada, © 1995. Updated 2015-07-02 [viewed 2015-07-31; 10:27 EDT]. ...