Nadon
J.:
The
applicants
seek
to
set
aside
a
decision
of
Joanne
Raila,
Chief
of
Appeals
of
the
Vancouver
Tax
Services
office
of
Revenue
Canada,
rendered
on
March
27,
1997.
By
her
decision,
made
pursuant
to
subsection
220(3.1)
of
the
Income
Tax
Act
(the
“Act”),
Ms.
Ralla
refused
to
waive
or
cancel
interest
levied
by
Revenue
Canada
in
respect
of
a
number
of
the
applicants’
taxation
years.
Facts:
The
relevant
facts
can
be
summarized
as
follows.
The
applicants
are
Dr.
William
Young
and
Dr.
William
Young
M.B.
Ch.
B.
Inc..
Until
March
16,
1990,
Dr.
Young,
a
physician
and
surgeon,
operated
a
medical
practice
in
the
area
of
ophtalmology
as
a
sole
proprietorship.
Until
February
28,
1990,
Skerryvore
Holdings
Ltd.
provided
management
services
to
Dr.
Young’s
medical
practice.
As
of
March
16,
1990,
the
management
company’s
name
was
changed
to
Dr.
William
Young
M.B.
Ch.
B.
Inc.
(the
“Company”),
the
other
applicant.
At
all
material
times
herein,
Dr.
Young
was
the
sole
shareholder
and
director
of
the
management
company.
At
all
material
times
herein,
Bill
Rudd,
a
chartered
accountant
and
partner
with
the
accounting
firm
of
Deloitte
Touche,
handled
Dr.
Young’s
and
the
company’s
accounting
problems.
Prior
to
March
16,
1990,
Mr.
Rudd,
a
hemophiliac,
required
frequent
blood
transfusions
and,
as
a
consequence
thereof,
he
acquired
the
immune
deficiency
syndrome
(“AIDS”)
virus.
Until
his
death
in
1992,
Mr.
Rudd
continued,
notwithstanding
his
illness,
to
provide
accounting
services
and
advice
to
both
Dr.
Young
and
the
company.
In
1991,
Mrs.
Young,
Dr.
Young’s
and
the
company’s
bookkeeper,
suffered
a
heart
attack.
As
a
result,
Mrs.
Young
was
unable
to
properly
carry
out
her
bookkeeping
duties.
On
September
2,
1992,
Dr.
Young
suffered
a
heart
attack
and
had
to
undergo
a
major
operation.
Notwithstanding
his
heart
attack,
following
surgery,
Dr.
Young
continued
his
medical
practice
and
took
over
the
bookkeeping
duties
which
were
formerly
those
of
his
wife.
In
December
1995,
Dr.
Young
was
diagnosed
with
cancer
of
the
prostate
and
underwent
radiation
therapy.
He
is
apparently
very
ill
and
has
been
unable
to
carry
on
his
medical
practice.
According
to
the
applicants,
these
“unfortunate
medical
circumstances”
caused
or
contributed
to
accounting
errors
with
respect
to
Dr.
Young’s
and
the
company’s
business
records
for
a
number
of
taxation
years.
As
a
result,
Revenue
Canada
caused
a
tax
audit
of
both
Dr.
Young
and
the
company.
The
audit
was
commenced
in
September
1993.
On
December
9,
1994,
Revenue
Canada
reassessed
Dr.
Young
in
respect
of
his
1990,
1991
and
1992
taxation
years.
On
May
1,
1995,
Revenue
Canada
issued
a
notice
of
reassessment
in
respect
of
Dr.
Young’s
1993
taxation
year.
Finally,
on
December
12,
1994,
Revenue
Canada
issued
notices
of
reassessment
in
respect
of
the
company’s
1991
and
1992
taxation
years.
Notices
of
objection
to
the
reassessments
were
filed
with
the
Minister
by
Dr.
Young
and
the
company.
By
letter
dated
November
26,
1995,
the
applicants’
solicitors
wrote
to
Doreen
Wong,
an
appeal
officer
with
Revenue
Canada,
requesting
that
the
Minister
exercise
her
discretion
with
regard
to
the
interest
owed
by
the
applicants.
The
solicitors,
in
making
their
application
under
section
220(3.1)
of
the
Act,
sought
relief
for
the
interest
owed
pursuant
to
what
has
been
described
as
the
“fairness
package
legislation”.
By
a
letter
dated
March
27,
1997,
Joanne
Raila
advised
the
applicants
that
their
application
for
cancellation
or
waiver
of
the
interest
owed
was
refused.
Ms.
Raila’s
letter
to
the
applicants’
solicitors
reads
as
follows:
I
am
writing
in
response
to
your
request
dated
November
26,
1996
for
cancellation
of
interest
under
the
“Fairness
Legislation”,
subsection
220(3.1)
of
the
Income
Tax
Act
on
behalf
of
the
taxpayer.
I
understand
that,
in
making
this
request,
you
were
aware
of
the
guidelines
in
Information
Circular
IC
92-2.
I
have
reviewed
your
submissions
as
well
as
other
information
that
I
considered
to
be
relevant
to
your
request,
including
the
guidelines
in
IC
92-2.
I
regret
to
inform
you
that
I
have
determined
that
it
is
not
appropriate
in
these
circumstances
to
cancel
the
interest.
There
is
no
right
under
the
Income
Tax
Act
to
object
or
to
appeal
this
decision.
However,
if
you
have
any
questions
regarding
this,
please
contact
the
Appeals
Officer
at
the
number
above.
This
is
the
decision
which
the
applicants
seek
to
set
aside.
Relevant
Legislation:
Section
220(3.1)
of
the
Act
provides:
The
Minister
may
at
any
time
waiver
or
cancel
all
or
any
portion
of
any
penalty
or
interest
otherwise
payable
under
this
Act
by
a
taxpayer
or
partnership
and,
notwithstanding
subsections
152(4)
to
(5),
such
assessment
of
the
interest
and
penalties
payable
by
the
taxpayer
or
partnership
shall
be
made
as
is
necessary
to
take
into
account
the
cancellation
of
the
penalty
or
interest.
Revenue
Canada
Information
Circular
92-2
dated
March
18,
1992
is
also
relevant.
Paragraphs
5,
8,
9
and
10
thereof
provide:
5.
Penalties
and
interest
may
be
waived
or
cancelled
in
whole
or
in
part
where
they
result
in
circumstances
beyond
a
taxpayer’s
or
employer’s
control.
For
example,
one
of
the
following
extraordinary
circumstances
may
have
prevented
a
taxpayer,
a
taxpayer’s
agent,
the
executor
of
an
estate,
or
an
employer
from
making
a
payment
when
due,
or
otherwise
complying
with
the
Income
Tax
Act:
(a)
natural
or
human-made
disasters
such
as,
flood
or
fire;
(b)
civil
disturbances
or
disruptions
in
services
such
as,
a
postal
strike;
(c)
a
serious
illness
or
accident;
or
(d)
serious
emotional
or
mental
distress
such
as,
death
in
the
immediate
family.
8.
Taxpayers
and
employers,
or
their
authorized
representatives,
can
make
their
requests
by
writing
to
the
taxation
centre
where
they
file
their
returns,
or
by
sending
their
requests
to
the
district
office
serving
their
area.
9.
To
support
a
request,
the
following
information
is
required:
(a)
the
name,
address,
social
insurance
number
or
account
number
of
the
taxpayer
or
employer;
(b)
the
taxation
years
involved;
(c)
the
facts
and
reasons
why
the
interest
or
penalties
levied,
or
to
be
levied,
were
primarily
caused
by
factors
beyond
the
taxpayer’s
control;
(d)
any
relevant
documents
or
correspondence
including
receipts
of
payment.
10.
The
following
factors
will
be
considered
when
determining
whether
or
not
the
Department
will
cancel
or
waive
interest
or
penalties:
(a)
whether
or
not
the
taxpayer
or
employer
has
a
history
of
compliance
with
tax
obligations;
(b)
whether
or
not
the
taxpayer
or
employer
has
knowingly
allowed
a
balance
to
exist
upon
which
arrears
interest
has
accrued;
(c)
whether
or
not
the
taxpayer
or
employer
has
exercised
a
reasonable
amount
of
care
and
has
not
been
negligent
or
careless
in
conducting
their
affairs
under
the
self-assessment
system;
(d)
whether
or
not
the
taxpayer
or
employer
has
acted
quickly
to
remedy
any
delay
or
omission.
The
Applicants’
Submissions:
The
applicants,
in
seeking
to
set
aside
Ms.
Raila’s
decision,
submit
that
in
making
her
decision
Ms.
Raila
made
two
assumptions
which,
on
the
evidence,
were
not
open
to
her.
Firstly,
Ms.
Ralla
assumed
that
because
Dr.
Young
continued
his
medical
practice
during
the
years
in
issue,
he
“must
have
been
competent”
to
handle
his
business
and
tax
affairs.
The
second
erroneous
assumption
made
by
Ms.
Raila
is
that
Mr.
Rudd’s
firm,
Deloitte
Touche,
continued
to
handle
the
applicants’
accounting
business
even
though
Mr.
Rudd
was
sick.
The
applicants
argue
that
Ms.
Raila
should
have
made
them
aware
of
her
assumptions
so
as
to
allow
them
“an
opportunity
to
correct
or
contradict
her
assumptions
or
to
provide
her
with
further
information
in
this
regard”.
The
applicants
further
submit
that
Ms.
Raila
made
her
decision
without
regard
to
all
of
the
evidence.
Specifically,
the
applicants
submit
that
Ms.
Raila
examined
the
applicants’
application
for
a
waiver
of
interest
on
the
basis
of
taxable
income
and
interest
owing
under
reassessments
which
had
been
under
objection,
notwithstanding
the
fact
that
by
the
time
Ms.
Raila
made
her
decision,
agreements
had
been
reached
between
Doris
Wong
and
the
applicants’
solicitors,
which
resulted
in
the
issuance
of
new
reassessments
based
on
these
agreements.
The
new
reassessments
were
highly
relevant
according
to
the
applicants
since
the
total
amount
of
taxable
income
and
penalties
assessed
were
to
be
reduced
with
a
corresponding
overall
reduction
of
interest
owed
on
these
amounts.
As
a
conclusion
to
their
written
submissions,
the
applicants’
solicitors,
at
paragraph
46,
state:
46.
Ms.
Raila
did
not
act
in
accordance
with
the
object
and
spirit
of
the
act
or
within
the
parameter
and
spirit
of
Department
of
National
Revenue’s
own
policy
as
outlined
in
IC
92-2
which
is
to
waive
interest
in
whole
or
in
part
where
interest
results
in
circumstances
beyond
a
taxpayer’s
control.
Such
circumstances
identified
by
the
Minister
in
IC
92-2
at
paragraphs
5(c)
and
(d)
are
serious
illness
or
serious
emotional
or
mental
distress
such
as
a
death
in
the
immediate
family.
These
criteria
are
not
exclusive
of
other
criteria
to
be
considered,
such
as
the
illness
and
death
of
Mr.
Rudd
or
even
the
impact
Mr.
Rudd’s
illness
had
on
his
colleagues
and
partners
which
may
have
affected
the
manner
in
which
accounting
services
were
provided
to
the
Applicants
in
this
case.
The
evidence
is
clear
that
bookkeeping
and
accounting
errors
were
made
by
the
accountants
which
resulted
in
Reassessments
being
issued
to
the
Applicants.
Ms.
Raila
made
her
own
assumptions
and
conclusions
that
Touche
Ross
&
Co.
would
have
ensured
that
bookkeeping
and
accounting
continued
during
Mr.
Rudd’s
illness
yet
did
not
consider
that
accounting
errors
did
in
fact
arise
or
the
fact
that
such
errors
were
beyond
the
control
of
the
Applicants.
Analysis:
I
begin
my
analysis
by
setting
out
the
request
made
by
the
applicants’
solicitors
to
Revenue
Canada
that
interest
should
be
waived.
At
pages
2,
3
and
4
of
their
letter
to
Doreen
Wong,
dated
November
26,
1996,
the
solicitors
state:
[...]
Dr.
and
Mrs.
Young
encountered
a
series
of
health
problems
and
emotional
problems
that
were
“beyond
their
control".
For
example,
their
long-time
accountant,
Mr.
Bill
Rudd
of
Touche
Ross,
had
advised
Dr.
Young
for
many
years
on
tax
and
accounting
matters.
Specifically,
Mr.
Rudd
assisted
Dr.
Young
with
respect
to
the
formation
of
Dr.
William
Young
M.B.
ChB.
Inc.
(the
“Company”)
and
advised
Dr.
Young
on
how
matters
might
be
handled
as
between
Dr.
Young’s
medical
practice
and
the
Company.
However,
Mr.
Rudd
was
a
haemophiliac
and
was
receiving
regular
blood
transfusions.
Unfortunately,
Mr.
Rudd
contacted
[sic]
AIDS
from
blood
transfusions
and
subsequently
died.
Mr.
Rudd’s
illness
and
subsequent
death
created
great
business
complications
for
Dr.
and
Mrs.
Young
and
made
it
very
difficult
for
them
to
sort
out
all
of
the
accounting
transactions
as
between
Dr.
Young’s
medical
practice
and
the
Company.
In
addition,
Mrs.
Young
suffered
a
heart
attack.
Mrs.
Young
worked
closely
with
Dr.
Young
and
assisted
him
in
running
his
medical
practice.
Mrs.
Young’s
incapacity
due
to
the
heart
attack
created
significant
business
and
accounting
problems
in
the
office.
Furthermore,
Dr.
Young
suffered
a
heart
attack
and
this
made
it
very
difficult
for
him
to
keep
business
and
accounting
matters
up
to
date.
Furthermore,
Dr.
Young
suffered
a
problem
with
prostate
cancer
and
he
has
undergone
two
operations
and
radiation
treatment.
Because
of
the
prostate
problem,
Dr.
Young
has
not
been
able
to
work
for
the
past
several
months.
The
medical
problems
of
Mr.
Rudd
and
the
serious
medical
problems
suffered
by
Dr.
Young
and
Mrs.
Young
have
created
many
accounting
complications
that
have
resulted
in
some
of
the
tax
consequences
that
Dr.
Young
and
his
Company
are
now
facing.
I
wish
to
summarize
the
relevant
dates:
1.
From
1968
until
his
untimely
death
in
August,
1991,
Bill
Rudd,
Chartered
Accountant
and
a
Partner
of
Touche
Ross,
served
as
the
accountant
for
Dr.
Young.
2.
Dr.
William
Young
M.B.
ChB.
Inc.
was
incorporated
in
1990.
Mr.
Rudd
assisted
Dr.
Young
in
setting
up
the
Company.
Mr.
Rudd
was
very
sick
during
this
period.
3.
In
1991
Mrs.
Young
suffered
a
heart
attack
and
Mrs.
Young
was
quite
ill
during
this
period
and
for
some
time
thereafter.
Mrs.
Young
was
working
in
her
husband’s
office
during
this
period.
Mrs.
Young
recently
had
a
pacemaker
installed.
4.
Dr.
Young
suffered
a
heart
attack
on
the
2nd
day
of
September,
1992.
He
received
angioplasty
treatment
and
was
very
unwell
during
the
period
under
review.
5.
During
1991
and
1992,
Dr.
Young
carried
on
his
busy
medical
practice
and
attempted
to
keep
track
of
the
accounting
questions
concerning
the
Company.
Dr.
Young
also
served
as
the
Chief
of
Surgery
for
Surrey
Memorial
Hospital
from
1988
to
1993.
6.
It
should
be
noted
that
Dr.
Young
was
diagnosed
with
cancer
of
the
prostrate.
He
has
received
radiation
therapy
and
he
had
has
[sic]
two
operations.
In
summary,
due
to
the
illness
and
subsequent
death
of
their
long
time
accountant,
Bill
Rudd,
due
to
the
serious
illness
of
Mrs.
Young
and
the
serious
illness
of
Dr.
Young,
it
was
very
difficult
for
them
to
keep
track
of
all
of
the
accounting
activities
between
themselves
and
the
Company.
Dr.
and
Mrs.
Young
believed
that
they
had
satisfied
the
shareholder’s
loan
that
Dr.
Young
owed
the
Company
when
Mrs.
Young
transferred
to
her
husband
the
credits
owing
to
her
by
the
Company.
I
respectfully
request
that
Revenue
Canada
apply
the
provisions
of
the
Fairness
Package
legislation
to
waive
interest
on
the
Reassessments
that
will
be
issued
against
Dr.
Young
and
Dr.
William
Young
M.B.
ChB.
Inc.
This
submission
was
before
Ms.
Raila
when
she
made
her
decision.
Paragraph
9(c)
of
Information
Circular
92-2
makes
it
clear
that
an
applicant
must,
in
making
a
request
for
cancellation
or
waiver
of
interest,
provide
Revenue
Canada
with
a
statement
of
the
facts
and
reasons
why
the
interest
owed
was
“primarily
caused
by
factors
beyond
the
taxpayer’s
control”.
Consequently,
it
was
up
to
the
applicants
herein
to
convince
the
Minister
that
the
illness
or
medical
condition
of
both
Dr.
Young
and
his
wife
and
of
Mr.
Rudd
were
factors
beyond
their
control
and
that
the
interest
owed
was
“primarily
caused”
by
these
factors.
In
paragraph
9
of
her
affidavit
dated
May
23,
1997,
Ms.
Raila
states
the
factors
which
she
considered
in
making
her
decision.
They
are
as
follows:
a)
the
requests
made
by
the
Applicants
and
the
reasons
therefore;
b)
the
guidelines
in
Information
Circular
92-2
and
internal
directives.
A
true
copy
of
Information
Circular
92-2
is
attached
hereto
and
marked
Exhibit
“D”;
c)
Dr.
Young
continued
to
practice
medicine
after
his
heart
attack
and
was
Chief
of
Surgery
at
Surrey
Memorial
Hospital
from
1988
until
1993,
therefore
there
would
appear
to
be
no
lack
of
competence
for
him
to
take
care
of
his
business
and
tax
affairs
during
the
years
in
question;
d)
Mr.
Rudd
was
a
partner
in
a
large
accounting
firm,
it
is
therefore
reasonable
to
assume
that
the
firm,
Deloitte
Touche
would
have
ensured
that
bookkeeping
and
accounting
continued
for
both
the
individual
and
the
company
during
Mr.
Rudd’s
illness.
It
is
obvious
that
Ms.
Raila
relied
heavily
on
a
memorandum
dated
March
11,
1997
sent
to
her
by
Doreen
Wong.
Because
the
applicants’
attack
of
Ms.
Raila’s
decision
is,
in
effect,
an
attack
of
Ms.
Wong’s
memorandum,
I
will
reproduce
pages
3
and
4
of
her
memorandum.
After
setting
out
the
applicants’
reasons
for
requesting
a
waiver
of
interest
and
indicating
that
she
had
reviewed
the
relevant
guidelines,
Ms.
Wong
explains
why
she
is
of
the
view
that
no
waiver
of
interest
should
be
allowed.
Her
reasoning
is
as
follows:
The
taxpayer
currently
has
an
outstanding
Notice
of
Objection
dealing
with
the
shareholder
Loan
between
himself
and
his
company
Dr.
William
Young
MB
CHB
Inc.
It
is
currently
being
finalized
but
they
would
not
give
us
their
final
agreement
or
disagreement.
We
were
told
that
it
will
depend
on
the
tax
bill
if
they
file
to
the
Tax
Court.
In
the
Notice
of
Objection
we
are
confirming
a
Shareholder
Loan
15(2)
adjustment
in
the
amount
of
$242,997.
for
1990
and
$40,354.
for
1991.
A
repayment
has
taken
place
during
1993
and
1994
with
the
appropriate
sub
section
20(1
)(j)
deductions
being
allowed.
Due
to
the
taxpayer’s
other
income
the
deduction
under
20(1
)(j)
will
only
create
a
non-capital
loss
for
the
1994
taxation
year.
He
wants
this
loss
to
be
carried
back
to
1991.
We
instructed
him
that
it
can
be,
but
the
taxpayer
would
still
be
charged
on
his
request.
It
should
be
noted
that
the
taxpayer’s
wife
had
a
credit
balance
in
her
shareholder
loan
account
and
we
are
not
allowing
this
credit
to
be
offset
against
her
husbands
[sic]
account
until
1994
when
they
stated
in
writing
that
she
wants
her
balances
to
be
credited
to
her
husbands
[sic]
account.
They
disagree
to
this
and
want
the
balance
to
be
offset
against
husbands
[sic]
on
a
year
to
year
basis.
The
taxpayer
did
not
act
quickly
to
fix
the
shareholder
loan
balance.
This
happened
in
1990/1991
and
it
was
not
until
the
audit
was
started
that
they
tried
to
correct
the
situation.
The
audit
was
started
in
October
1993
and
it
was
not
until
October
11,
1994
that
a
letter
was
prepared
and
signed
by
Mrs.
Young
that
she
wanted
her
balances
to
be
applied
against
her
husbands
[sic]
account.
It
seems
unusual
that
an
[sic]
major
accounting
firm
would
have
a
partner
that
is
very
sick
deal
with
a
file
on
a
100%
basis.
He
might
have
had
the
final
say
but
employees
of
the
firm
would
probably
have
done
the
actual
work
of
revising
the
company
from
a
management
company
to
the
Dr.
Young’s
incorporated
practice
company.
The
company
changed
at
[sic]
stated
above
in
March
1990.
This
was
well
before
the
Young’s
[sic]
took
sick.
Mrs.
Young
had
a
heart
attack
in
1991
and
was
quite
ill
but
she
was
well
enough
to
go
to
Spain
with
her
husband
on
a
convention
in
September
1991.
Mrs.
Young
helped
in
her
husband’s
office
but
the
actual
Financial
Statements
and
preparation
was
done
by
Touche
Ross
&
Co.
The
Due
to\from
Shareholder
account
was
in
a
debit
balance
on
the
Financial
Statement
as
of
December
31,
1990
and
1992.
It
was
not
until
1993
that
a
Dividend
was
declared
to
clear
this
debit
amount.
The
accounting
firm
was
well
aware
of
the
shareholder
loan
account
being
in
debit
balance
but
did
not
show
any
of
the
income
on
Dr.
Young’s
return
for
these
years.
8.
Having
reviewed
the
submissions
related
to
this
request,
my
opinion
is:
Deny
request
—
I
realize
that
the
Youngs’
[sic]
have
had
to
deal
with
a
stress
full
[sic]
time
in
their
lives
with
them
being
sick
and
their
long
time
accountant
passing
away
but
I
do
not
think
that
the
interest
charges
on
Dr.
Young’s
account
should
be
cancelled.
It
appears
that
Touch
[sic]
Ross
made
the
mistake
and
Revenue
Canada
should
not
have
to
cancel
correctly
applied
interest
when
the
accounting
firms
are
in
the
wrong.
I
also
wish
to
reproduce
the
notes
made
by
Ms.
Raila
when
she
rendered
her
decision.
The
notes
are
dated
March
25,
1997
and
provide:
[...]
deny.
Dr.
continued
his
practise
[sic],
was
Chief
of
Surg
in
Surrey
from
88-
93;
no
lose
[sic]
of
competence,
Touche
Ross
would
have
bookkeeping
continued
even
if
Rudd
sick.
These
notes
demonstrate,
without
doubt,
that
Ms.
Raila
followed
the
advice
given
to
her
by
Doreen
Wong.
The
question
which,
in
my
view,
Ms.
Raila
had
to
ask
herself
was
whether
the
illnesses
of
Dr.
Young,
Mrs.
Young
and
Bill
Rudd
were
circumstances
beyond
the
applicants’
control
and,
if
so,
whether
these
circumstances
prevented
or
may
have
prevented
the
applicants,
or
their
agent,
from
complying
with
the
Income
Tax
Act.
It
cannot
be
disputed
that
the
illnesses
of
Dr.
Young,
Mrs.
Young
and
Bill
Rudd
constitute
circumstances
beyond
the
control
of
the
applicants.
The
question
then
becomes
whether
the
illnesses
prevented
the
applicants
from
complying
with
the
Income
Tax
Act.
That
is
the
question
which
Ms.
Raila
had
to
ask
herself
and
to
answer.
This
leads
me
to
now
consider
the
applicants’
submission
that
Ms.
Raila
made
assumptions
which
were
not
open
to
her.
These
assumptions
are:
1.
Notwithstanding
his
illness,
Dr.
Young
continued
his
medical
practice
and
therefore
must
have
been
able
to
handle
his
business
and
tax
affairs;
2.
Notwithstanding
Mr.
Rudd’s
illness,
Touche
Ross
continued
to
handle
the
applicants’
accounting
business.
These
allegedly
erroneous
assumptions
appear
as
factors
c)
and
d)
in
paragraph
9
of
Ms.
Raila’s
affidavit
of
May
23,
1997.
The
applicants
submit
that
these
assumptions
were
not
open
to
her
and
that,
consequently,
she
had
a
duty
to
make
them
aware
of
her
assumptions
in
order
to
allow
them
to
respond.
I
cannot
agree
with
the
applicants
that
Ms.
Raila
could
not
make
the
assumptions
which
she
made.
What
Ms.
Raila
had
to
decide
was
whether
Dr.
Young’s
illness
or
that
of
Mrs.
Young
prevented
the
applicants
or
their
agent
from
complying
with
the
Income
Tax
Act.
In
my
view,
it
was
not
sufficient
for
the
applicants
to
submit
that
Dr.
Young
and
Mrs.
Young
had
been
ill.
The
applicants
had
to
provide
Revenue
Canada
with
information
which
showed
that
the
illnesses
in
question
prevented
Dr.
Young
or
his
agent
from
complying
with
the
Income
Tax
Act.
There
was
no
such
evidence
before
Ms.
Raila.
As
she
had
to
decide
the
issue
on
the
evidence
before
her,
her
assumption
that
notwithstanding
his
illness,
Dr.
Young
was
competent
to
handle
his
business
and
tax
matters
is
not
unreasonable.
With
respect
to
the
second
assumption
made
by
Ms.
Raila,
it
was
also
the
applicants’
burden
to
demonstrate
that
Mr.
Rudd’s
illness
prevented
the
applicants
and
their
agent
from
complying
with
the
provisions
of
the
Income
Tax
Act.
In
the
evidence
submitted
to
Ms.
Raila,
I
find
nothing
which
shows
or
demonstrates
that
Mr.
Rudd’s
illness
prevented
his
firm,
and
thus
the
applicants,
from
complying
with
the
Income
Tax
Act.
There
was
before
Ms.
Raila
no
evidence
from
Deloitte
Touche
explaining
the
consequences,
if
any,
of
Mr.
Rudd’s
illness
on
their
handling
of
the
applicants’
files.
Thus,
on
the
evidence
before
her,
it
is
my
view
that
Ms.
Raila’s
assumption
that
Deloitte
Touche
continued
to
handle
the
applicants’
bookkeeping
and
accounting,
notwithstanding
Mr.
Rudd’s
illness,
is
not
unreasonable.
In
their
written
submissions,
at
paragraph
46
thereof,
the
applicants’
solicitors,
after
referring
to
paragraphs
5(c)
and
(d)
of
Information
Circular
92-2,
state
the
following:
[...]
These
criteria
[serious
illness
or
serious
emotional
or
mental
distress
such
as
death
in
the
immediate
family]
are
not
exclusive
of
other
criteria
to
be
considered,
such
as
the
illness
and
death
of
Mr.
Rudd
or
even
the
impact
Mr.
Rudd’s
illness
had
on
his
colleagues
and
partners
which
may
have
affected
the
manner
in
which
accounting
services
were
provided
to
the
Applicants
in
this
case.
I
agree
with
the
applicants
that,
had
evidence
been
provided
to
Revenue
Canada
on
this
point,
that
evidence
would
have
had
to
have
been
examined
by
Ms.
Ralla.
However,
there
is
no
evidence
whatsoever
concerning
the
impact
of
Mr.
Rudd’s
illness
on
his
colleagues
and
partners
“which
may
have
affected
the
manner
in
which
accounting
services
were
provided
to
the
applicants”.
In
my
view,
it
is
because
of
this
lack
of
evidence
that
Ms.
Raila
had
to
make
an
assumption
regarding
the
services
performed
by
Deloitte
Touche.
Whether
Ms.
Raila’s
assumption
is
correct
or
not
is
not
for
me
to
decide.
However,
her
assumption
is
not
unreasonable.
Notwithstanding
my
conclusion
that
Ms.
Raila
did
not
commit
an
error
in
making
her
assumptions,
I
must
now
ask
myself
whether
she
asked
herself
the
proper
question
and
whether
she
provided
an
answer
to
that
question?
In
my
view,
she
did.
Ms.
Raila
appears
to
have
come
to
the
conclusion
that
it
was
not
the
illnesses
of
Dr.
Young,
Mrs.
Young
or
of
Mr.
Rudd
which
prevented
the
applicants,
or
their
agent,
from
complying
with
the
Income
Tax
Act.
Certainly,
on
the
record
before
her,
that
conclusion
was
open
to
her.
I
agree
with
the
applicants
that
there
was
no
dispute
that
errors
made
by
Deloitte
Touche
led
to
the
issuance
of
reassessments
of
the
applicants.
[See
para
graph
46
of
the
applicants’
written
submissions].
The
issue
was
whether
these
errors
resulted
from
the
illness
of
Mr.
Rudd.
At
paragraph
9
of
her
affidavit,
Ms.
Ralla
dealt
with
that
issue
as
follows:
[...]
Mr.
Rudd
was
a
partner
in
a
large
accounting
firm,
it
is
therefore
reasonable
to
assume
that
the
firm,
Deloitte
Touche,
would
have
ensured
that
bookkeeping
and
accounting
continued
for
both
the
individual
and
the
company
during
Mr.
Rudd’s
illness.
What
I
do
not
know
and,
neither
did
Ms.
Raila,
is
whether,
in
fact,
Deloitte
Touche
did
ensure
that
the
applicants’
bookkeeping
and
accounting
were
taken
care
of
during
Mr.
Rudd’s
illness.
On
that
score,
what
the
applicants
have
submitted
is
that,
as
there
was
a
lack
of
evidence,
Ms.
Ralla
should
have
come
back
to
them
seeking
clarification.
In
my
view,
that
burden
did
not
rest
on
Ms.
Raila.
Paragraph
9
of
Information
Circular
92-2
clearly
places
the
burden
of
providing
all
relevant
information
to
Revenue
Canada
on
the
shoulders
of
the
applicants.
For
example,
it
would
appear
to
me,
albeit
with
hindsight,
that
the
applicants
ought
to
have
obtained
evidence
from
Deloitte
Touche
concerning
their
handling
of
the
applicants’
files
during
Mr.
Rudd’s
illness.
Had
that
information
been
obtained
and
provided
to
Revenue
Canada,
it
might
have
perhaps
convinced
Ms.
Raila
that
the
errors
which
resulted
in
reassessments
were
caused
by
reason
of
Mr.
Rudd’s
illness.
However,
no
such
information
was
before
Ms.
Raila.
As
I
have
already
indicated,
on
the
evidence
before
her,
it
was
not
unreasonable
for
Ms.
Ralla
to
conclude
that
Mr.
Rudd’s
illness
is
not
what
caused
the
errors.
Again,
I
point
out
that
I
do
not
have
to
decide
whether
Ms.
Raila
was
right
or
wrong
but
whether
she
fairly
considered
the
evidence
before
her
so
as
to
determine
if
the
applicants’
failure
to
comply
with
the
Income
Tax
Act
was
caused
by
factors
beyond
their
control.
The
applicants’
last
submission
is
that
Ms.
Raila
made
her
decision
without
regard
to
all
of
the
evidence.
The
applicants
argue
that
Ms.
Raila
examined
their
request
for
cancellation
of
interest
prior
to
the
issuance
of
the
June
2,
1996
reassessments.
The
applicants
submit
that,
as
a
result
of
these
reassessments,
the
total
amount
of
taxable
income
and
penalties
assessed
were
reduced
with
a
corresponding
reduction
of
interest
owed
on
these
amounts.
In
support
of
that
argument,
the
applicants
refer
to
Revenue
Canada’s
own
policy,
as
explained
by
Ms.
Raila
in
her
affidavit
at
paragraphs
4
and
5
thereof:
4.
In
November,
1996,
the
management
of
the
Appeals
Division,
Vancouver
District
Office
decided
to
implement
a
policy,
consistent
with
the
other
Divisions
within
the
Office,
to
not
consider
applications
for
relief
under
the
“Fairness
Package”
legislation,
if
the
years
in
question
for
which
relief
was
sought
were
under
objection
or
appeal.
5.
This
policy
ensures
that
the
tax
liability,
upon
which
interest
is
calculated,
has
been
correctly
determined,
and
gives
a
more
accurate
indication
of
the
amount
of
interest,
if
any,
assessable,
and
therefore
subject
to
cancellation
or
waiver
at
the
Minister’s
discretion.
The
applicants
submit
that
Ms.
Raila
disregarded
the
Minister’s
own
policies
and
guidelines
in
that
she
considered
the
applicants’
request
for
cancellation
of
interest
before
the
Minister’s
notices
of
reassessment
dated
June
2,
1997
were
issued.
In
that
regard,
the
applicants
filed
the
affidavit
of
Les
M.
Little,
Q.C.,
one
of
the
solicitors
acting
on
their
behalf.
Mr.
Little
prepared
a
document
entitled
“Summary
of
reassessments
of
Dr.
William
Young
by
notices
of
reassessments
dated
June
2,
1997
for
the
1991
through
1994
taxation
years”.
That
document
was
attached
to
Mr.
Little’s
affidavit
as
Exhibit
“G”.
For
the
1991
taxation
year,
Mr.
Little
points
out
that
Dr.
Young’s
net
income
was
increased
from
$207,864.65
to
$216,279.73.
However,
he
points
out
that
an
error
was
made
in
issuing
the
notice
of
reassessment.
Mr.
Little
explains
that
the
agreement
he
made
with
Ms.
Wong,
and
which
led
to
the
June
notice
of
reassessment,
provided
that
the
reduction
to
shareholder
loan
would
be
$33,864.67.
However,
the
officer
who
issued
the
notice
of
reassessment
used
the
figure
of
$3,864.67
rather
than
the
$33,864.67.
In
support
of
his
assertion,
Mr.
Little
refers
to
the
final
settlement
offer
dated
September
26,
1996,
made
by
Ms.
Wong.
In
her
offer,
Ms.
Wong
states
the
following,
at
page
2
thereof:
The
shareholder
benefit
for
1991
will
be
$1,015.00.
The
original
amount
of
$34,880.00
was
reduced
by
the
Art
Investment
of
$30,000.00
and
the
adjustment
to
the
convention
expense.
Thus,
Mr.
Little
points
out
that
the
interest
reassessed
in
the
1991
taxation
year
on
the
additional
$30,000.00
should
and
will
be
reduced
accordingly.
With
respect
to
the
1992
taxation
year,
Mr.
Little
points
out
that
the
Minister
reduced
Dr.
Young’s
taxable
income
from
$137,598.28
to
$133,843.57.
With
respect
to
the
1993
taxation
year,
the
Minister
reduced
Dr.
Young’s
taxable
income
by
$106,024.00
and
deleted
penalties
previ-
ously
assessed
in
the
amount
of
$3,798.16.
Finally,
with
respect
to
the
1994
taxation
year,
the
Minister
reduced
Dr.
Young’s
income
by
$109,839.34
and
assessed
a
non-capital
loss
of
$64,871.62
which
was
applied
against
Dr.
Young’s
income
for
the
1991
taxation
year.
That
information,
according
to
the
applicants,
ought
to
have
been
before
Ms.
Raila
when
she
made
her
decision.
Consequently,
they
submit
that
she
made
her
decision
without
regard
to
all
of
the
relevant
facts.
The
respondent’s
answer
to
this
submission
appears
at
page
43
of
his
memorandum
of
points
to
be
argued:
The
Respondent
submits
that
the
amount
of
interest
owing
by
the
Applicants
is
an
irrelevant
consideration
in
the
circumstances
of
this
case,
and
it
was
not
one
of
the
primary
factors
considered
by
the
Chief
of
Appeals
in
deciding
to
refuse
the
Applicants’
request.
Therefore,
the
fact
that
the
Chief
of
Appeals
exercised
the
ministerial
discretion
under
subsection
220(3.1)
before
the
reassessments
were
issued
is
of
no
consequence.
The
Applicant’s
request
was
submitted
for
consideration
by
the
Appeals
Officer
after
she
had
been
advised
by
the
Applicants’
counsel
that
no
further
submissions
would
be
made
and
she
was
instructed
to
proceed
with
reassessments
on
the
basis
of
the
agreements
reached
between
the
parties.
Thus,
except
for
the
mechanics
of
issuing
the
reassessments,
the
assessing
process
to
determine
the
tax
liability
was
complete.
It
was
clear
that
there
would
be
interest
owing
because
the
tax
liability
had
been
increased.
Thus,
according
to
the
respondent,
the
amount
of
interest
owing
by
the
applicants
was
not
relevant
to
the
determination
made
by
Ms.
Ralla
and,
consequently,
she
did
not
consider
it
in
reaching
her
conclusion.
As
Ms.
Raila
states
in
her
affidavit,
the
policy
is
that
no
request
for
waiver
of
interest
shall
be
considered
while
there
are
outstanding
objections
or
appeals.
Ms.
Ralla
goes
on
to
explain
that
the
purpose
of
the
policy
is
to
give
the
decision-maker
“a
more
accurate
indication
of
the
amount
of
interest”
which
he
or
she
is
being
asked
to
cancel
or
waive.
In
the
present
instance,
the
amount
owing
by
the
applicants
was
unknown
to
Ms.
Raila
as
she
was
not
aware
of
the
specifics
of
the
agreements
made
by
Ms.
Wong
with
the
applicants’
solicitors
and
the
impact
of
these
agreements
on
the
reassessments.
On
the
basis
of
Mr.
Little’s
affidavit,
it
appears
that
the
amount
of
interest
owing
by
the
applicants
was
decreased
as
a
result
of
the
June
2,
1996
reassessments.
To
complete
the
background
information
on
this
issue,
I
shall
refer
to
a
memorandum
to
file
dated
December
10,
1996,
written
by
Mr.
Little
following
a
conversation
with
Doreen
Wong
regarding
his
request,
on
behalf
of
the
applicants,
for
waiver
of
interest
under
the
“Fairness
Package
Legislation”.
The
memorandum
reads
as
follows:
I
talked
to
Doreen
Wong
of
Revenue
Canada
concerning
the
Notice
of
Objection
filed
by
Dr.
Young.
Mrs.
Wong
referred
to
my
letter
re:
the
fairness
package
legislation.
Mrs.
Wong
said
that
she
had
forwarded
my
letter
to
the
Fairness
Committee.
However,
the
Fairness
Committee
told
her
that
they
will
not
respond
to
my
request
until
all
items
referred
to
in
the
Notices
of
Objection
have
been
finalized.
Mrs.
Wong
said
that
the
Fairness
Committee
did
not
want
any
connection
between
the
Fairness
Committee
decision
and
the
settlement
of
the
Notice
of
Objection.
I
told
Mrs.
Wong
that
I
thought
this
was
unfair
because
it
really
means
that
we
must
withdraw
any
arguments
on
the
Notice
of
Objection
and
wait
to
see
if
the
Fairness
Committee
will
respond
favourably.
I
pointed
out
that
if
we
do
withdraw
our
Notice
of
Objection
and
if
we
are
then
turned
down
by
the
Fairness
Committee,
we
will
have
lost
everything,
i.e.
we
will
have
lost
all
items
in
dispute
in
the
Notices
of
Objection
and
will
not
have
received
the
waiver
of
the
interest
that
I
have
requested.
Mrs.
Wong
said
that
she
understands
my
concern
but
she
said
there
is
nothing
that
she
can
do.
She
said
that
this
was
Departmental
policy.
I
also
wish
to
refer
to
a
note
to
file
made
by
Mrs.
Wong
on
January
13,
1997.
The
note
reads
as
follows:
Contacted
Les
Little
to
find
out
what
there
[sic]
final
decision
was
with
regards
[sic]
to
the
Young’s
N/O.
He
stated
to
reassess
based
on
our
final
information.
I
asked
if
agree
[sic]
with
the
decision
but
he
would
not
make
a
comment.
He
stated
they
will
have
to
wait
until
they
get
the
reassessment
notices
to
see
what
the
taxes
are.
When
asked
about
the
Fairness
Request
he
stated
“do
what
you
had
[sic]
to
do”.
Mrs.
Wong’s
note
to
file
is
in
line
with
the
statement
made
by
Mr.
Little
at
paragraph
10
of
his
affidavit
dated
April
25,
1997,
where
he
states:
On
or
about
the
middle
of
January,
1997
I
spoke
with
Ms.
Wong
on
the
telephone
and
instructed
her
to
process
Notices
of
Reassessment
to
be
issued
to
the
Plaintiffs
in
accordance
with
the
various
agreements
that
had
been
reached.
Ms.
Wong
advised
me
that
she
would
process
the
Notices
of
Reassessment
(the
“New
Reassessments”).
Ms.
Wong
did
not
advise
me
at
that
time
that
the
Minister
would
be
considering
the
Application
prior
to
the
New
Reassessments
being
issued.
Paragraph
11
of
that
same
affidavit
is
also
relevant:
Following
my
conversations
with
Ms.
Wong
on
December
10,
1996
and
in
the
middle
of
January,
1997,
I
formed
the
opinion
that
the
Minister
would
not
be
considering
the
Application
until
the
New
Reassessments
were
issued
given
that
the
amount
of
interest
assessed
under
the
New
Reassessments
would
be
less
than
that
assessed
at
the
time
the
Application
was
made.
To
complete
the
picture,
I
should
reproduce
paragraphs
24
through
27
of
Doris
Wong’s
affidavit
dated
May
26,
1997:
24.
I
received
a
letter
from
Applicants’
counsel
dated
November
26,
1996
in
which
the
Applicants
sought
relief
from
interest
under
the
“Fairness
Package”.
A
true
copy
of
the
letter
dated
November
26,
1996
is
attached
hereto
and
marked
Exhibit
“N”.
25.
I
prepared
a
memorandums,
[sic]
addressed
to
the
Chief
of
Appeals,
in
respect
of
the
requests
for
relief
under
the
“Fairness
Package”
legislation
of
Dr.
Young
and
the
Company
which
I
submitted
together
with
their
request
to
the
“Fairness
Committee”.
A
true
copy
of
my
reports
dated
December
3
and
5,
1996
are
attached
hereto
and
marked
Exhibit
“O”.
26.
I
was
advised
by
R.
V.
Smith,
acting
Chief
of
Appeals
that
the
Applicants’
requests
for
relief
under
the
“Fairness
Package”
would
not
be
considered
as
the
files
were
under
Objection.
I
subsequently
advised
the
Applicants’
counsel
by
telephone
that
their
request
would
not
be
considered
until
the
issues
under
objection
had
been
finalized.
27.
On
January
13,
1997,
I
contacted
the
Applicants’
counsel
to
find
out
what
their
final
decision
was
with
respect
to
Applicants’
objections.
Mr.
Little
advised
me
to
reassess
on
the
basis
of
our
final
information.
I
understood
his
instructions,
with
respect
to
the
request
for
relief
under
the
fairness
legislation,
were
to
proceed
with
the
application.
A
true
copy
of
the
notes
I
made
of
our
telephone
conversation
on
January
13,
1997
are
attached
hereto
and
marked
Exhibit
“P”.
In
her
memorandum
dated
March
11,
1997
to
Ms.
Raila,
Ms.
Wong
states
at
page
3
thereof:
The
taxpayer
currently
has
an
outstanding
Notice
of
Objection
dealing
with
the
shareholder
Loan
between
himself
and
his
company
Dr.
William
Young
MB
CHB
Inc.
It
is
currently
being
finalized
but
they
would
not
give
us
their
final
agreement
or
disagreement.
We
were
told
that
it
will
depend
on
the
tax
bill
if
they
file
to
the
Tax
Court.
Therefore,
when
Ms.
Raila
made
her
decision,
the
Revenue
Canada
policy,
as
explained
by
Ms.
Raila
in
paragraph
4
of
her
affidavit,
was
not
followed
since
there
was
an
outstanding
dispute
between
the
parties
regarding
at
least
one
issue.
Consequently,
the
tax
liability
and
hence
the
interest
on
which
it
is
calculated,
had
not
yet
been
“correctly
determined”.
I
now
turn
to
the
submission
made
by
the
applicants.
That
submission
is
that
Ms.
Raila
should
not
have
dealt
with
the
applicants’
request
for
waiver
of
interest
until
the
June
2,
1996
reassessments
had
been
issued.
In
para
graph
43
of
her
memorandum
of
points
to
be
argued,
counsel
for
the
applicants
states
the
following:
[...]
Even
though
the
letter
to
Revenue
Canada
from
Mr.
Little
dated
November
26,
1996
specifically
requested
consideration
under
the
fairness
package
legislation
for
waiver
of
interest
which
was
to
be
reassessed,
Ms.
Ralla
proceeded
to
consider
the
taxable
income
and
interest
owing
under
the
Reassessments
which
were
under
objection
at
the
time.
Following
the
issuance
of
the
New
Reassessments
and
after
Ms.
Ralla
made
her
Decision,
the
total
amounts
of
taxable
income
and
penalties
assessed
over
the
years
in
issue
were
reduced
with
a
corresponding
overall
reduction
of
interest
being
ultimately
assessed.
In
the
above
submission,
counsel
for
the
applicants
is
referring
to
the
before
last
paragraph
of
Mr.
Little’s
letter
of
November
26,
1996
where
he
states:
I
respectfully
request
that
Revenue
Canada
apply
the
provisions
of
the
Fairness
Package
legislation
to
waive
interest
on
the
Reassessments
that
will
be
issued
against
Dr.
Young
and
Dr.
William
Young
M.B.
ChB.
Inc.
As
I
understand
Mr.
Little’s
letter,
he
was
asking
the
Minister
to
waive
the
interest
owed
by
his
clients
“on
the
reassessments
that
will
be
issued”.
In
my
view,
Mr.
Little
was
not
asking
the
Minister
to
delay
consideration
of
his
request
for
waiver
of
interest
until
such
time
as
the
new
reassessments
were
issued.
Rather,
he
was
simply
asking
the
Minister
to
waive
the
interest
owed
on
the
reassessments
that
would
be
issued.
The
applicants’
submission
is
that
the
specific
amount
of
interest
is
relevant
because,
in
the
instant
case,
the
amount
owed
as
a
result
of
the
reassessments
of
June
2,
1997
is
less
than
the
amount
that
was
owing
under
the
previous
reassessments.
Consequently,
because
Ms.
Raila
did
not
have
before
her
the
reassessments
of
June
2,
1997,
she
was
not
aware
that
the
interest
owing
by
the
applicants
had
been
reduced.
I
am
not
convinced
that
the
specific
amount
of
interest
owed
by
a
taxpayer
is
a
relevant
factor
in
deciding
whether
or
not
interest
should
be
waived
or
cancelled.
Information
Circular
92-2
does
not
refer
to
it
as
a
relevant
factor.
Further,
the
policy,
as
explained
by
Ms.
Raila
at
paragraph
4
of
her
affidavit,
is
not
directed
at
the
amount
of
interest
owed.
Rather,
the
purpose
of
the
policy
appears
to
be
directed
at
separating
the
issue
relating
to
the
“fairness
package”
from
the
issue
concerning
the
taxpayer’s
liability.
By
liability,
I
obviously
mean
the
amount
owing
in
taxes,
interest
and
penalties.
That
is
why,
in
my
view,
Ms.
Raila
states
that
the
policy
is
to
not
consider
applications
for
waiver
of
interest
as
long
as
there
are
outstanding
objections
or
appeals
concerning
the
relevant
taxation
years.
If
I
understand
this
policy
correctly,
it
means
that
Ms.
Raila
should
not
have
considered
the
applicants’
request
for
waiver
of
interest
until
such
time
as
all
questions
in
dispute
had
been
determined.
As
I
indicated
earlier,
there
is
at
least
one
issue
under
dispute
and
possibly
more.
The
rationale
for
this
policy
would
appear
to
be
that
the
Minister
does
not
deem
it
advisable
to
consider
and
decide
upon
applications
for
waiver
of
interest
when
the
tax
liability
has
not
yet
finally
been
determined.
Perhaps
Ms.
Raila
should
have
simply
refused
to
consider
the
applicants’
request
for
waiver
of
interest.
However,
she
agreed
to
consider
the
applicants’
request
and
made
a
decision
upon
that
request.
In
my
view,
the
applicants’
last
submission
must
fail.
I
cannot
conclude
that
Ms.
Ralla
disregarded
relevant
facts
in
reaching
her
decision
since
the
specific
amount
of
interest
was
not,
in
my
view,
a
relevant
factor.
Further,
even
if
I
had
concluded
that
the
specific
amount
of
interest
was
a
relevant
factor,
I
would
not,
in
any
event,
have
concluded
that
there
was
a
reviewable
error
in
view
of
Ms.
Raila’s
conclusion
that
the
illnesses
of
Dr.
and
Mrs.
Young
and
that
of
Mr.
Rudd
were
not
factors
which
prevented
the
applicants
from
complying
with
the
Income
Tax
Act.
For
these
reasons,
this
application
for
judicial
review
shall
be
dismissed.
Application
dismissed.