Robertson
J
A.:
This
is
an
application
for
judicial
review
of
a
decision
of
the
Tax
Court
of
Canada
holding
that
the
appellant
taxpayer
was
not
exempt
from
the
obligation
to
collect
and
remit
the
Goods
and
Services
Tax
(“GST”)
in
accordance
with
the
provisions
of
the
Excise
Tax
Act
(hereafter
the
“Act”).
It
was
also
held
that
the
taxpayer
had
failed
to
establish
that
it
exercised
“due
diligence”
in
ascertaining
its
legal
obligations
and,
therefore,
was
required
to
pay
the
six
percent
penalty
prescribed
by
section
280
of
the
Act.
Three
issues
arise
for
our
consideration.
The
first
two
focus
on
whether
the
“supply”
offered
by
the
taxpayer
falls
within
certain
GST-exempt
categories
outlined
in
the
Act.
These
issues
were
not
raised
before
Judge
Bowman
of
the
Tax
Court.
The
third
issue
draws
attention
to
his
influential
decision
in
Pillar
Oilfield
Projects
Ltd.
v.
R.,
[1993]
G.S.T.C.
49
(T.C.C.),
which
established
the
right
of
a
taxpayer
to
plead
“due
diligence”
as
a
defence
to
the
imposition
of
a
section
280
penalty.
For
a
number
of
years
the
taxpayer
has
been
involved
in
the
innovative
business
of
finding
missing
heirs
to
property
of
deceased
persons.
In
a
“typical”
situation
the
taxpayer
would
identify
companies
that
had
become
dormant
or
had
merged
with
other
companies.
In
the
latter
case,
the
taxpayer
would
then
ascertain
the
names
of
shareholders
who
had
died
before
exchanging
their
original
shares
for
shares
in
the
amalgamated
company.
The
taxpayer
would
next
search
the
records
of
probate
courts
to
determine
whether
there
were
heirs
who
had
not
claimed
their
share
of
an
estate.
Once
such
heirs
were
identified
the
owner
of
the
corporate
taxpayer,
Mr.
Howes,
would
contact
them
and
suggest
that
their
lawyer
get
in
touch
with
him.
The
lawyer
would
act
as
intermediary
between
the
taxpayer
and
the
heirs.
Through
this
intermediary
the
taxpayer
would
negotiate
a
fee
based
on
a
percentage
of
the
value
of
the
property.
Many
of
the
heirs
were
non-residents
of
Canada.
In
May
of
1991
the
taxpayer
sought
advice
from
its
lawyer
as
to
whether
it
was
exempt
from
the
requirement
to
collect
and
remit
the
tax
in
question.
The
lawyer
responded
as
follows:
“I
have
not
decided
yet
whether
what
you
do
is
[exempt];
but
my
first
impression
is
that
it
is.”
The
taxpayer
did
not
pursue
the
matter
further
with
its
lawyer
after
being
advised
that
it
would
cost
in
the
vicinity
of
$4000
to
obtain
a
more
comprehensive
opinion.
Nor
did
the
taxpayer
request
a
ruling
on
its
GST
liability
until
October
of
1993.
Ultimately,
the
Minister
of
National
Revenue
made
an
assessment
under
Part
IX
of
the
Act
for
the
period
from
1
January
1991
to
31
May
1994.
That
assessment
included
approximately
$29,000
as
owing
for
unremitted
GST,
accrued
interest
of
$3,500
and
a
six
percent
penalty
of
approximately
of
$3,500,
for
a
total
of
$36,000.
The
taxpayer
appealed
the
assessment
to
the
Tax
Court
under
the
informal
procedure.
Section
240
of
the
Act
requires
a
supplier
of
a
taxable
supply
in
Canada
to
be
registered
under
the
Act
unless
that
person
is
a
“small
supplier”
within
the
meaning
of
section
148
(under
$30,000
in
sales).
The
taxpayer
does
not
fall
within
that
exempt
category
and,
therefore,
is
subject
to
the
Act
unless
engaged
in
a
business
dealing
with
an
“exempt
supply”
such
as
a
“financial
service”.
The
latter
term
is
defined
in
subsection
123(1).
Paragraph
123(l)(d)
of
that
definition
provides
in
relevant
part
that
financial
service
means
“the
...
transfer
of
ownership
...
of
a
financial
instrument”.
In
turn,
financial
instrument
is
defined
in
subsection
123(1)
so
as
to
include
an
“equity
security”,
which
is
itself
defined
in
pertinent
part
as
“a
share
of
the
capital
stock
of
a
corporation...”.
In
the
Tax
Court,
the
taxpayer
argued
that
its
business
activities
fell
within
paragraph
123(l)(d)
of
the
Act,
but
the
argument
was
rejected
on
the
basis
that
the
activities
described
in
that
provision
relate
to
those
whose
business
is
to
effect
transfers
of
ownership
from
an
estate
to
an
heir
(e.g.,
trust
companies,
banks,
other
financial
institutions
and
solicitors).
Having
reached
that
conclusion
it
was
unnecessary
to
address
the
Minister’s
argument
that
if
the
services
of
the
taxpayer
qualify
as
a
financial
service
then
they
also
constitute
a
“prescribed
service”.
Pursuant
to
paragraph
123(l)(t)
a
financial
service
is
deemed
not
to
include
a
prescribed
service,
in
which
case
the
services
no
longer
fall
within
the
category
of
exempt
supply.
[There
is
yet
an
exception
to
this
exception
which
I
need
not
explain].
Before
the
Tax
Court,
the
taxpayer
raised
two
issues
which
Judge
Bowman
disposed
of
handily:
see
generally
[1995]
G.S.T.C.
63
(T.C.C.)
(T.C.C.).
The
remaining
issue
was
whether
the
defence
of
due
diligence
had
been
made
out.
After
concluding
that
the
defence
is
not
restricted
to
questions
of
fact,
as
opposed
to
law,
Judge
Bowman
ruled
against
the
taxpayer.
On
the
evidence,
the
taxpayer
was
aware
of
its
potential
legal
problem
and
could
not
rely
on
its
lawyer’s
letter
of
15
May
1991.
That
letter
did
not
constitute
an
opinion
that
the
services
were
exempt.
Moreover,
the
taxpayer
did
not
seek
a
ruling
from
the
Department
of
National
Revenue
until
October
of
1993.
Accordingly,
the
penalty
was
upheld
and
the
taxpayer’s
appeal
dismissed.
In
pursuing
the
judicial
review
application,
the
taxpayer
retained
counsel
who
wisely
abandoned
the
argument
that
the
services
offered
by
the
taxpayer
fall
within
paragraph
123(l)(d)
of
the
definition
of
financial
service
in
the
Act.
It
is
now
argued
that
Judge
Bowman
erred
in
failing
to
hold
that
the
services
in
question
fall
within
other
paragraphs
of
that
definition.
The
relevant
provisions
of
subsection
123(1)
read
as
follows:
“financial
service”
means
(d)
the
issue,
granting,
allotment,
acceptance,
endorsement,
renewal,
processing,
variation,
transfer
of
ownership
or
repayment
of
a
financial
instrument,
(e)
the
provision,
variation,
release
or
receipt
of
a
guarantee,
an
acceptance
or
an
indemnity
in
respect
of
a
financial
instrument,
(f)
the
payment
or
receipt
of
money
as
dividends
(other
than
patronage
dividends),
interest,
principal,
benefits
or
any
similar
payment
or
receipt
of
money
in
respect
of
a
financial
instrument,
(1)
the
agreeing
to
provide,
or
the
arranging
for,
a
service
referred
to
in
any
of
paragraphs
(a)
to
(1)...
Relying
jointly
on
paragraphs
123(l)(d)
and
(1),
the
taxpayer
maintains
that
it
“arranges”
for
the
transfer
of
ownership
of
a
financial
instrument
(shares),
as
opposed
to
actually
effecting
a
transfer
of
such
as
contemplated
by
paragraph
123(l)(d).
Similarly,
the
taxpayer
argues
that
its
services
include
arranging
for
the
payment
of
dividends
as
contemplated
by
paragraphs
123(l)(f)
and
(1),
when
taken
together.
Finally,
the
taxpayer
relies
on
the
fact
that
it
is
often
required
to
provide
a
transferor
(financial
institution)
with
an
indemnity
bond
before
the
latter
will
transfer
the
shares
to
an
heir,
in
which
case
paragraph
123(l)(e)
is
applicable.
In
other
instances
the
taxpayer
will
arrange
for
the
heir
himself
to
execute
a
bond
in
order
to
satisfy
transfer
requirements.
In
such
cases,
it
is
submitted
that
the
taxpayer
comes
within
paragraphs
123(l)(e)
and
(1),
taken
in
tandem,
and
concerning
the
arranging
for
provision
of
an
indemnity
in
respect
of
a
financial
instrument.
In
the
alternative,
the
taxpayer
maintains
that
Judge
Bowman
erred
in
failing
to
consider
whether
the
services
provided
to
non-residents
are
“zero-
rated”
pursuant
to
section
7
of
Part
V
of
Schedule
VI
to
the
Act.
The
rate
of
tax
in
respect
of
a
taxable
supply
that
is
zero-rated
is
0%.
Section
7
reads
as
follows:
7.
A
supply
of
a
service
made
to
a
non-resident
person,
other
than
an
individual,
or
to
a
non-resident
individual
who
is
outside
Canada
at
all
times
when
the
individual
has
contact
with
the
supplier
in
relation
to
the
supply,
but
not
including
a
supply
of
(a)
a
service
that
is
primarily
for
consumption,
use
or
enjoyment
in
Canada;
(b)
an
advisory,
consulting
or
professional
service;
(c)
a
postal
service;
(d)
a
service
in
respect
of
real
property
situated
in
Canada;
(e)
a
service
in
respect
of
tangible
personal
property
that
is
situated
in
Canada
at
the
time
the
service
is
performed;
(f)
a
service
of
acting
as
an
agent
of
the
non-resident
person
or
individual;
or
(g)
a
transportation
service.
The
taxpayer
argues
that
during
the
assessment
period
it
provided
a
“significant
portion”
of
its
services
to
non-residents.
These
non-residents
are
said
to
consist
“almost
entirely”
of
individuals
who
were
outside
Canada
at
all
times
when
the
individual
had
contact
with
the
supplier
(the
taxpayer)
in
relation
to
the
supply.
Moreover,
it
is
submitted
that
none
of
the
exemptions
listed
above
in
section
7
apply
to
the
service
provided
by
the
taxpayer
to
non-residents.
I
propose
to
deal
with
the
zero-rated
argument
before
turning
to
consider
whether
the
services
performed
by
the
taxpayer
constitute
a
financial
service
within
the
meaning
of
subsection
123(1)
of
the
Act.
However,
first
I
feel
compelled
to
comment
briefly
on
the
futility
of
raising
issues
on
an
application
for
judicial
review
which
were
not
advanced
in
the
court
below
and
which
are
fact-driven.
It
must
be
recognized
that
the
taxpayer
elected
to
appeal
under
the
informal
procedure
on
the
basis
that
its
services
are
GST-exempt
and,
therefore,
it
is
not
required
to
register
as
a
supplier
under
the
Act.
The
taxpayer
also
chose
not
to
retain
legal
counsel
to
plead
before
the
Tax
Court,
nor
did
it
attempt
to
argue
or
show
that
some,
but
not
all,
of
the
services
provided
were
tax-exempt.
The
transcript
clearly
reveals
that
Mr.
Howes
lacked
the
training
to
pursue
the
type
of
legal
arguments
raised
on
this
application
and
that
he
failed
to
adduce
the
evidence
necessary
to
arrive
at
certain
findings
of
fact
that
would
have
had
to
have
been
made
by
the
Tax
Court
Judge
in
order
to
properly
advance
some
of
the
arguments
now
before
this
Court.
On
judicial
review
it
is
not
the
role
of
this
Court
to
make
findings
of
fact
but
rather
to
determine
whether
a
decision
was
rendered
on
the
basis
of
an
“erroneous
finding
of
fact
...
made
in
a
perverse
or
Capricious
manner...”.
With
respect
to
the
zero-rated
argument,
I
am
of
the
view
that
it
must
fail
for
the
simple
reason
that
there
is
no
factual
basis
on
which
the
taxpayer
can
ground
its
legal
submissions
on
this
issue.
In
the
present
case
the
taxpayer
did
not
raise
the
zero-rated
argument
before
the
Tax
Court
and,
more
importantly,
led
no
specific
evidence
respecting
the
non-resident
status
of
its
clients.
At
best,
Judge
Bowman
was
able
to
extract
from
Mr.
Howes
the
statement
that
between
“a
third
and
a
half”
of
the
services
were
to
nonresidents.
Above
all
else
there
is
no
evidence
on
the
record
to
show
that
the
taxpayer
can
bring
itself
within
the
exceptions
listed
under
section
7
of
Part
V
of
Schedule
VI:
see
in
particular
subsection
7(f).
[I
am
ignoring
altogether
the
fact
that
not
all
of
the
services
rendered
by
the
taxpayer
involved
intangible
property
such
as
corporate
shares.
I
This
leads
me
to
consider
the
taxpayer’s
argument
that
its
business
constitutes
the
supply
of
a
financial
service
other
than
the
kind
identified
in
paragraph
123(l)(d)
of
the
Act.
The
essence
of
the
taxpayer’s
submission
is
that
it
“arranges”
for
the
provision
of
financial
services
identified
in
paragraphs
123(l)(d),
(e),
and
(f),
as
contemplated
by
paragraph
123(1)(1).
Once
again,
there
is
a
factual
vacuum
as
to
the
precise
nature
of
the
services
rendered
by
the
taxpayer
to
the
heirs.
For
example,
it
is
unclear
what
role
was
played
by
the
lawyers
who
acted
as
intermediaries.
The
extent
to
which
the
taxpayer
was
called
on
to
arrange
for
the
execution
of
an
indemnity
bond
by
an
heir
or
was
required
to
execute
such
a
bond
on
an
heir’s
behalf
is
also
unresolved.
Leaving
these
concerns
aside,
it
is
apparent
that
the
taxpayer’s
argument
is
flawed
in
another
material
respect.
In
effect,
the
taxpayer
is
arguing
that
if,
in
the
course
of
providing
a
taxable
supply,
it
offers
an
exempt
supply
then
the
entire
supply
must
be
deemed
exempt,
and
this
is
true
no
matter
how
insignificant
be
the
exempt
portion.
In
my
opinion,
section
138
of
the
Act
disposes
of
the
taxpayer’s
argument:
138.
For
the
purposes
of
this
Part,
where
(a)
a
particular
property
or
service
is
supplied
together
with
any
other
property
or
service
for
a
single
consideration,
and
(b)
it
may
reasonably
be
regarded
that
the
provision
of
the
other
property
or
service
is
incidental
to
the
provision
of
the
particular
property
or
Service,
the
other
property
or
service
shall
be
deemed
to
form
part
of
the
particular
property
or
service
so
supplied.
In
short,
section
138
provides
that
a
supply
that
is
incidental
to
another
supply
is
treated
as
part
of
that
other
supply:
see
also
section
139
which
was
not
cited
in
argument
but
which
applies
specifically
to
financial
services
in
mixed
supply.
In
the
present
case,
pursuant
to
section
138,
it
would
have
been
incumbent
upon
the
Tax
Court
Judge
to
determine
whether,
for
example,
the
indemnity
services
provided
by
the
taxpayer
were
incidental
to
the
service
of
locating
property
and
heirs.
The
converse
question
highlights
the
weakness
in
the
taxpayer’s
argument:
is
the
service
of
locating
property
and
heirs
incidental
to
the
indemnity
services
provided
by
the
taxpayer?
The
answer
to
that
question,
in
my
view,
is
self-evident.
Finally,
the
taxpayer
suggests
that
there
is
but
a
single
supply
and
therefore
there
is
no
need
to
consider
whether
one
supply
is
incidental
to
another.
If
that
were
so,
then
I
would
be
at
a
loss
to
understand
how
the
taxpayer’s
business
could
be
described
accurately,
for
example,
as
arranging
for
the
transfer
of
ownership
of
corporate
shares
without
marginalizing
both
the
research
efforts
undertaken
by
the
taxpayer
and
the
significance
of
its
corporate
name
“Locator
of
Missing
Heirs
Inc.”.
The
analogy
that
the
taxpayer
is
akin
to
a
stockbroker
who
undertakes
research
on
behalf
of
his
or
her
clients
is,
in
my
view,
simply
not
persuasive.
Lastly,
I
should
point
out
that
no
reasonable
heir
would
agree
to
pay
as
much
as
30%
of
the
value
of
shares
as
consideration
for
services
rendered
in
facilitating
their
transfer:
see
Tax
Court
Transcript,
Application
Record
at
32
and
54.
Having
determined
that
Judge
Bowman
did
not
err
in
concluding
that
the
services
provided
by
the
taxpayer
are
not
tax-exempt,
it
remains
to
be
decided
whether
he
erred
in
concluding
that
the
taxpayer
did
not
satisfy
the
requirements
of
the
due
diligence
defence
so
as
to
avoid
the
six
percent
penalty
imposed
automatically
under
section
280
of
the
Act.
In
my
respectful
view
it
is
unrealistic
to
take
issue
with
Judge
Bowman’s
findings.
Contrary
to
what
the
taxpayer
asserts
in
its
submissions,
the
effect
of
the
Tax
Court’s
ruling
is
not
tantamount
to
requiring
the
taxpayer,
in
retrospect,
to
have
incurred
excessive
fees
for
a
more
comprehensive
legal
opinion.
Rather,
my
understanding
of
Judge
Bowman’s
reasons
simply
places
on
the
taxpayer
an
obligation
to
have
sought
a
ruling
from
the
Department
in
a
more
timely
fashion.
In
rejecting
this
particular
argument
I
do
not
wish
to
leave
the
impression
that
the
right
to
invoke
the
due
diligence
defence
is
a
matter
of
settled
law
in
the
Federal
Court.
Though
I
need
not
express
an
opinion
on
the
issue
it
may
be
helpful
for
purposes
of
future
litigation
to
sketch
out
the
objections
to
such
a
defence
as
raised
by
the
Minister
in
this
and
other
cases
of
which
I
am
aware:
e.g.,
Canada
(Attorney
General)
v.
770373
Ontario
Ltd.,
(January
23,
1997),
Doc.
A-203-96
(Fed.
C.A.)
Advocates
of
the
due
diligence
defence
in
the
context
of
section
280
of
the
Act
rely
heavily
upon
the
Supreme
Court’s
decision
in
R.
v.
Sault
Ste.
Marie
(City),
[1978]
2
S.C.R.
1299
(S.C.C.).
In
that
case,
the
City
of
Sault
Ste.
Marie
was
charged
with
a
water
pollution
offence
under
The
Ontario
Water
Resources
Commission
Act.
The
Court
thus
had
to
consider
the
nature
of
liability
for
a
“public
welfare
offence”
which
is
not
criminal
per
se
but
which
is
contrary
to
the
public
interest.
Writing
for
the
Court,
Dickson
J.
(as
he
then
was)
set
out
a
three-pronged
framework
for
classification
of
offences
which
recognized
(first)
criminal
offences
requiring
a
mental
element,
(second)
offences
of
strict
liability
which
need
not
entail
a
mental
element
but
for
which
a
defence
of
reasonable
care
is
available,
and
(third)
offences
of
absolute
liability
for
which
no
such
defence
exists
since
Parliament
has
stated
clearly
that
guilt
follows
simply
from
proof
of
commission
of
the
prohibited
act.
It
was
held
that
the
Ontario
environmental
legislation
created
a
strict
liability
offence
for
which
a
defence
of
due
diligence
was
available.
By
process
of
extrapolation
from
the
Sault
Ste.
Marie
(City)
case,
taxpayers
seek
to
import
a
due
diligence
defence
into
section
280
of
the
Act.
According
to
the
Minister,
however,
that
type
of
analysis
fails
to
accord
sufficient
weight
to
the
fact
that
in
Sault
Ste.
Marie
(City)
the
penalty
for
conviction
under
the
provincial
social
welfare
statute
ranged
from
a
fine
to
imprisonment
depending
on
whether
a
first-time
or
repeat
offender
was
involved.
In
other
words,
any
reasoning
by
analogy
is
said
to
be
flawed
because
cases
under
the
Excise
Tax
Act,
unlike
Sault
Ste.
Marie
(City),
cannot
reasonably
be
characterized
as
quasi-criminal
prosecutions
pursuant
to
public
interest
legislation.
The
Minister
is
also
quick
to
point
out
that
in
the
context
of
the
Customs
Act
this
Court
has
refused
to
accord
a
defence
of
reasonable
care
to
an
importer
whose
goods
have
been
seized
and
forfeited
in
light
of
an
erroneous
declaration:
see
Letarte
v.
R..,
[1981]
2
F.C.
76
(Fed.
C.A.).
That
case
was
followed
by
Denault
J.
in
Time
Data
Recorder
International
Ltd.
v.
Minister
of
National
Revenue,
(1993),
66
F.T.R.
253
(Fed.
T.D.),
aff’d
(April
21,
1997),
Doc.
A-518-93
(Fed.
C.A.),
although
he
went
on
to
state
that
even
if
it
had
accepted
that
a
defence
of
due
diligence
was
available,
it
was
not
made
out
in
that
case
(at
260).
After
the
trial
decision
in
Time
Data
was
rendered,
however,
Judge
Bowman
emerged
as
a
forceful
advocate
of
the
existence
of
a
due
diligence
defence
in
the
context
of
section
280
of
the
Excise
Tax
Act:
see
Pillar
Oilfield
Projects
Ltd.,
supra.
In
that
case,
he
rejected
the
proposition
that
either
the
Time
Data
case
or
the
Letarte
case
precludes
a
due
diligence
defence
to
a
penalty
under
section
280.
The
two
earlier
cases
were
distinguished
on
the
basis
that
they
were
decided
under
a
different
statute
than
the
one
under
consideration
in
Pillar
Oilfield.
The
Minister
challenges
this
line
of
reasoning
on
the
ground
that
Judge
Bowman
did
not
explain
the
significance
of
the
distinction.
In
other
words
it
is
asked
whether
the
distinction
drawn
is
valid.
Yet
a
further
objection
to
the
availability
of
a
due
diligence
defence
in
the
context
of
section
280
rests
on
the
fact
that
the
Act
specifically
provides
for
such
a
defence
in
another
provision,
namely,
section
323
which
concerns
the
liability
of
corporate
directors
in
cases
where
there
has
been
a
failure
to
remit
GST.
The
implication,
of
course,
is
that
if
Parliament
granted
the
right
to
raise
the
due
diligence
defence
in
section
323
it
can
therefore
be
presumed
that
it
intended
that
the
defence
would
not
be
available
in
conjunction
with
section
280
which
is
silent
on
the
matter.
In
light
of
the
decision
of
this
Court
in
Nassau
Walnut
Investments
Inc.
v.
R.,
(1996),
97
D.T.C.
5051
(Fed.
C.A.),
the
Minister
concedes
that
section
323
is
not
determinative
of
the
issue.
Rather,
that
provision
raises
a
rebuttable
inference
as
to
Parliament’s
intent
in
respect
of
section
280.
It
is
the
taxpayer’s
duty
to
rebut
the
inference
that
a
defence
of
reasonable
«are
is
not
available
in
relation
to
the
latter
provision.
Finally,
the
Minister
maintains
that
the
due
diligence
defence
frustrates
the
purpose
of
section
280,
which
is
to
serve
as
an
impetus
for
the
timely
collection
of
amounts
owing
(trust
funds)
to
the
Receiver
General
under
Part
IX
of
the
Act.
I
am
confident
that
the
due
diligence
issue
will
resurface
in
this
Court
and
that
the
Minister’s
objections
will
be
addressed
fully.
For
present
purposes
I
need
only
express
the
opinion,
and
I
so
conclude,
that
this
judicial
review
application
should
be
dismissed.
Application
dismissed.