Supreme Court of Canada
Guardian Insurance Co. of Canada v. Sharp, [1941] S.C.R. 164
Date: 1940-12-20
Guardian Insurance
Company of Canada (Plaintiff) Appellant;
and
F. W. Sharp and Others
(Defendants) Respondents.
1940: November 4, 5, 6; 1940: December 20.
Present: Rinfret, Crocket, Davis, Hudson and Taschereau JJ.
ON APPEAL FROM THE COURT OF KING'S BENCH,
APPEAL SIDE, PROVINCE OF QUEBEC
Insurance—Fidelity—Companies—Auditors'
duties—Statutory audit—Special and complete audit—Cashier's dishonesty—Failure
to check customer's accounts—Cash book—Bank deposit slips—Dominion Companies
Act, 1934, 24-25 Geo. V, c. 33, s. 120.
When a firm of accountants has merely been
appointed to act as auditors of an advertising company, without any special
terms or conditions as may have been contained in a by-law or a special
contract and, thus, where the definition of their duties must be found entirely
within the language of section 120 of the Dominion Companies Act, their
duties are those, and only those, imposed upon them by the statute.
A contract imposing upon them the duty of
making the statutory audit therein referred to and of issuing a certificate to
the effect that the balance sheet was "properly drawn up so as to exhibit
a true "and correct view of the state of the company's affairs * * * as
"shown by the books of the company" does not call for a more
complete and detailed audit, unless some circumstances would give rise to
suspicion of dishonesty or irregularities.
In the absence of any suspicion as to the
honesty of a cashier, who as a fact had been guilty of defalcations for a
period of nearly six years before they were discovered, the auditors were not
obliged, as in this case, to compare the details of the bank daily deposit
slips with the entries in the cash book: they were bound only to exercise a
reasonable amount of care and skill in order to ascertain that the books were
showing the company's true position; or, adopting the words used by Lopes LJ.
in In re Kingston Cotton Mill Co. (1896 2 Ch. 279), "it is the duty
of an auditor to bring to bear on the work he has to perform, that skill, care
and caution which a reasonably competent, careful and cautious auditor would
use"; and, using a term of the Quebec law system, auditors must act
"en bons pères de famille ".
Upon an action brought by an insurance
company, which had issued a fidelity bond on the employees of the advertising
company and which had been subrogated in that company's rights, if any, against
the auditors, held, applying the principles enunciated in the decisions
below-mentioned to the particular facts of this case, that there was no such
neglect or default on the part of the auditors as would entitle the advertising
company, were it the plaintiff, to succeed in the action.
[Page 165]
In re London and General Bank (No. 2) ([1895] 2 Oh. 673); In re Kingston Cotton
Mill Company (No. 2) ([1896] 2 Ch. 279); London Oil Storage Company Limited v. Seear,
Hasluck and Co. (Dicksee on Auditing, 11th ed., p. 783) and In re City
Equitable Fire Insurance Company Limited ([1925] Oh. 407) referred to.
Comments as to whether, assuming that there
was some: breach of duty on the part of the auditors, a claim based on such a
breach of duty would have been covered by the subrogation document in favour of
the appellant; and also, assuming it were covered by the subrogation, what
would be the measure of damages for such a breach of duty.
APPEAL from the judgment of the Court of
King's Bench, appeal side, province of Quebec,
reversing the judgment of the Superior Court, L. Cousineau J. and dismissing
the appellant's action.
The appellant company, having by its policy
of insurance guaranteed to the Claude Néon General Advertising, Limited the
honesty of its cashier, A. O. Clément, was, since the cashier turned out to be
a defaulter, obliged to pay the Néon Company $5,000, and, having received
subrogation of that company's rights, instituted an action against the
respondents, alleging that the theft, misappropriation or fraudulent conversion
by Clément, were rendered possible and caused through the neglect and want of
professional skill of the respondents, in particular because they failed to
check the bad accounts of the company and to compare, check and verify the
moneys received, as shown by the general cash book and the certified bank
deposit slips, in which were entered the names of the makers of cheques which
did not appear in the cash book itself. The respondents alleged that they
exercised reasonable care and skill in the performance of their duty; that
Clément was never subject to their discipline or control, and that he succeeded
in deluding his employers, the officers of the Néon Company, into extraordinary
practices, by which were created possibilities for dishonesty which were beyond
the scope of investigation and inquiry of an ordinary audit; that any loss
sustained by the Néon Company is attributable to the dishonesty of Clément and
the gross negligence and incompetence of the assistant-secretary of the Néon
Company, whose duty it was to supervise Clément.
The questions at issue and more detailed
statement of the facts are contained in the judgments now reported.
[Page 166]
Aimé Geoffrion K.C. and N. Charbonneau for
the appellant.
John T. Hackett K.C. and Lindsay H. Place for the respondents.
The judgment of Rinfret and Taschereau JJ. was
delivered by
Taschereau J.—La Guardian Insurance Company, l'appelante, avait émis une police
d'assurance destinée à indemniser la Claude Néon General Advertising Limited
jusqu'à concurrence de $5,000 contre les défalcations de ses employés. Comme
résultat de la manipulation de certains comptes, le caissier de cette dernière
compagnie a détourné durant une période de près de cinq ans une somme de
$6,756.41, et l'appelante a dû payer à son assurée, en vertu de sa police, la
somme de $5,000.
Elle poursuit maintenant pour ce montant les
intimésauditeurs de la Claude Néon, et ayant été subrogée dans les droits de
cette dernière, elle allègue qu'ils ont été négligents dans l'exercice de leurs
fonctions et qu'ils n'ont pas, comme ils auraient dû le faire, découvert le
système employé par Clément pour frauder son employeur. En Cour Supérieure,
l'action a été maintenue, mais la Cour du Banc du Roi, l'honorable juge-en-chef
et l'honorable juge Gibsone dissidents, en est venue à la conclusion que la responsabilité
des intimés n'avait pas été établie, et a rejeté l'action.
Le système employé par Clément pour convertir à
son usage personnel les fonds dont il avait la garde était assez ingénieux.
Lorsqu'un client de Claude Néon se prévalait de la Loi des Faillites, ou
lorsqu'on faisait avec lui un compromis pour la paiement de son compte, ou bien
encore lorsque l'on confiait la réclamation contre lui aux avocats de la
Compagnie, on inscrivait son nom dans un régistre spécial avec tous les autres
mauvais comptes. L'assistantsecrétaire-trésorier, M. Tulloch, apposait ses
initiales vis-à-vis le nom de celui qui ainsi était considéré comme incapable
de remplir son obligation. Depuis ce moment, aucune facture n'était adressée à
ce débiteur et il fallait attendre la remise de l'avocat de la Compagnie ou les
dividendes du syndic à la faillite. Le système imaginé par Clément consistait à
s'emparer de ces remises, à ne les
[Page 167]
entrer nulle part dans les livres, et à garder
ces chèques en sa possession jusqu'au moment où des clients dont les comptes
étaient actifs venaient au comptoir payer en argent ce qu'ils devaient.
Clément s'appropriait alors cet argent, jusqu'à
concurrence du montant des chèques des mauvais comptes, entrait dans le livre
de caisse les noms de ceux qui payaient en argent, et, pour balancer, déposait
en banque les chèques qu'il avait en sa possession. Ce système dont les
auditeurs ne s'aperçurent pas dura au-delà de quatre ans et permit au caissier
de détourner la somme de $6,756.41. A cause d'un changement dans le système de
perception des comptes, on découvrit qu'un montant de $13.50 qui avait été payé
n'étail crédité nulle part. La Compagnie en avertit aussitôt les auditeurs qui
firent une enquête spéciale avec les résultats que cette fraude fut mise à jour
et le montant de la defalcation définitivement établi.
La faute des auditeurs réside, prétend
l'appelante, dans le fait qu'ils n'ont pas comparé les entrées quotidiennes du
livre de caisse avec les copies des bordereaux de dépôts. On aurait pu
s'apercevoir ainsi, parce que les noms des signataires des cheques
apparaissaient sur les bordereaux, qu'il y avait sur ceux-ci des noms ne
figurant pas au livre de caisse et ces dissemblances auraient immédiatement
fait naître des soupçons.
Il est nécessaire, pour bien determiner les
responsabilités, s'il en existe, d'examiner la nature et l'étendue des services
que les intimés étaient appelés à rendre à Claude Néon. Aucun contrat écrit n'a
été produit, mais on trouve cependant un règlement des actionnaires passé
conformément aux dispositions de la Loi Fédérale des Compagnies, nommant les
intimés auditeurs, et rien dans le dossier ne détermine les devoirs qu'ils
doivent remplir. Il n'y a aucune restriction qui limite, et aucun engagement
qui augmente leurs obligations. Il s'ensuit donc qu'ils ont à remplir les
devoirs imposés par la loi telle qu'interprétée par les auteurs et la
jurisprudence.
L' article 120 de la Loi Fédérale des Compagnies
se lit de la façon suivante:—
120. (1) Les vérificateurs doivent faire
aux actionnaires un rapport sur les comptes qu'ils ont examinés et sur tout
bilan présenté à la Compagnie lors d'une assemblée annuelle pendant la durée de
leur charge. Ce rapport doit mentionner:
[Page 168]
(a) s'ils out obtenu ou non tons les
renseignements et explications qu'ils ont demandés; et,
(b) si, à leur avis, le bilan qui
fait l'objet de leur rapport est bien dressé de manière à donner un état
véritable et exact des affaires de la Compagnie, du mieux qu'ils ont pu s'en
rendre compte par leurs renseignements et les explications qui leur ont été
données et d'après ce qu'indiquent les livres de la Compagnie.
Comme il est facile de s'en rendre compte, cet
article ne determine pas tous les devoirs des auditeurs. Il dit bien que
ceux-ci doivent faire un rapport aux actionnaires, qu'il est de leur devoir de
révéler si le bilan, dans leur opinion, représente l'état veritable des
affaires de la Compagnie d'après les informations obtenues et les livres de la
Compagnie. Mais, jusqu'où va leur rôle d'investigateurs, et où s'arrête leur
obligation de chercher dans les livres pour trouver des irrégularitiés, voire
même des fraudes?
Cette cause qui a pris naissance dans la
province de Québec, doit nécessairement être jugée suivant les lois de cette
province. Il ne s'agit nullement d'une réclamation délictuelle ou
quasi-délictuelle fondée sur 1'article 1053 C.C., mais bien d'une réclamation
basée sur le défaut d'accomplir certaines obligations résultant d'un contrat
d'engagement.
Il n'y a pas dans la province de Québec d'arrêts
qui ont été rendus et qui puissent nous aider à solutionner le problème de la
responsabilité des auditeurs. Ayant en vue toujours qu'il s'agit de
l'inexécution d'une obligation contractuelle, je crois qu'il est difficile de
mieux définir les devoirs résultant d'un semblable contrat, que ne l'a fait
l'honorable juge Létourneau qui s'exprime de la façon suivante:—
Or, il n'y a de responsabilité en dommages
pour inexécution d'obligation que si le débiteur de cette obligation a fait ou
omis ce que n'eut pas fait ou omis en semblable occasion un bon père de
famille. Et ceci dépend entièrement, dans l'espèce qui nous est soumise, du
critère que voici: qu'aurait donc fait dans les mêmes circonstances, tout autre
vérificateur compétent, diligent?
Ce principe qui doit nous guider est bien
semblable à la doctrine maintes fois appliquée en Angleterre, et où les juges
des plus hautes cours ont maintenu que les auditeurs doivent dans l'exercice de
leurs fonctions, faire preuve d'un degré raisonnable d'habileté et d'attention.
Et nous devons d'autant plus nous inspirer de cette jurisprudence, si l'on
[Page 169]
considère que l'article 120 de la Loi Fédérale
des Compagnies que je viens de citer est semblable au texte de la loi anglaise.
Quelques extraits des causes les plus
importantes nous font voir l'uniformité de la jurisprudence anglaise, et
ceux-ci, dans les limites déterminées par cette Cour dans The King v. Desrosiers,
et Latreille v. Curley, peuvent sans doute
nous servir de guides. Dans In re London and General
Bank (No. 2) ,
Lindley L.J. s'exprime de la façon suivante:—
He must take reasonable care to ascertain
that the books show the Company's true position.
Dans In re Kingston Cotton Mill Company (No.
2) :
He is bound only to exercise a reasonable
amount of care and skill.
Et plus loin, Lopes L.J. dit:—
He is only bound to be reasonably cautious
and careful.
Et plus loin, à la page 288 de la même cause:—
It is the duty of an auditor to bring to
bear on the work he has to perform, that skill, care and caution which a
reasonably competent, careful and cautious auditor would use.
Les auditeurs, comme dans le cas actuel, à qui
on n'a pas confié la tâche d'exécuter un travail spécial, doivent donc remplir
leurs devoirs avec la prudence, 1'attention et l'habileté qu'un autre auditeur
compétent montrerait dans des conditions identiques. C'est en "bons pères
de famille" qu'ils doivent agir. Leur tâche consiste à vérifier si le
bilan représente bien la position financière de la Compagnie, d'après les
livres et les informations obtenues. Ils ne sont pas des détectives et ils ne
sont donc pas tenus de prévenir et de retracer toutes les fraudes que des
employés malhonnêtes et ingénieux peuvent commettre au préjudice de leur
employeur.
Ils sont justifiables de croire à l'honnêteté de
certains employés qui jouissent de la confiance des directeurs de la Compagnie
depuis de nombreuses années de service, et il leur est également permis,
lorsque les livres ne donnent naissance à aucun soupçon, de s'abstenir de faire
certaines recherches et investigations, qui pourraient être nécessaires dans
des cas d'auditions particulières où des instructions
[Page 170]
spéciales leur sont données. C'est d'ailleurs la
jurisprudence constante telle qu'établie et par les arrêts cités antérieurement
et aussi par les suivants:—
Dans la cause de In re London and General
Bank (2) déjà citée, Lindley L.J. dit:—
An auditor has nothing to do with the
prudence or imprudence of making loans with or without security. It is nothing
to him whether the business of a Company is being conducted prudently or
imprudently, profitably or unprofitably. * * * his business is to ascertain and
state the true financial position of the Company at the time of the audit, and
his duty is confined to that.
Dans la même cause, à la page 683:—
Where there is nothing to excite suspicion,
very little inquiry will be reasonably sufficient * * * where suspicion is
aroused, more care is obviously necessary; but still an auditor is not bound to
exercise more than reasonable care and skill even in a case of suspicion, and
is perfectly justified in acting upon the opinion of an expert where special
knowledge is required.
Dans In re Kingston Cotton Mill Company (2)
„ il a été décidé:—
that, it being no part of the duty of the
auditors to take stock, they were justified in relying on the certificates of
the manager, a person of acknowledged competence and high reputation, and were
not bound to check his certificates in the absence of anything to raise
suspicion and that they were not liable for the dividends wrongfully paid.
An auditor is not bound to be suspicious
where there are no circumstances to arouse suspicion; he is only bound to
exercise a reasonable amount of care and skill.
Lopes L.J., dans la même cause, nous dit:—
An auditor is not bound to be a detective,
or as was said, to approach his work with suspicion or with a foregone
conclusion that there is something wrong. He is a watch-dog, but not a
bloodhound. He is justified in believing tried servants of the Company in whom
confidence is placed by the Company. He is entitled to assume that they are
honest, and to rely upon their representations, provided he takes reasonable
care. If there is anything calculated to excite suspicion he should prove it to
the bottom; but in the absence of anything of that kind he is only bound to be
reasonably cautious and careful.
Et plus loin,
Auditors must not be made liable for not
tracking out ingenious and carefully laid schemes of fraud when there is
nothing to arouse their suspicion, and when those frauds are perpetrated by
tried servants of the company, and are undetected for years by the directors.
So to hold would make the position of an auditor intolerable.
Aller au-delà de cela serait créer pour les
auditeurs, comme il est dit dans les arrêts ci-dessus, une situation
[Page 171]
intolérable, et signifierait qu'ils assurent
contre la fraude, et qu'ils sont responsables des habiles manipulations d'employés
peu scrupuleux qui réussissent à tromper la surveillance de leurs employeurs.
Dans le cas actuellement soumis à la Cour, on
reproche aux intimés, et c'est le seul grief sérieux invoqué contre eux, de ne
pas avoir comparé les bordereaux de dépôt avec les entrées au livre de caisse.
Il est utile de se rappeler ici que tous les mauvais comptes de la Compagnie
étaient initialés par l'assistant-secrétaire-trésorier, M. Tulloch, et, en
conséquence, soustraits du compte des profits et pertes. M. Turner, le
vice-président, le trésorier et le gérant général de la Compagnie nous dit:—
When the bankrupt estate of a customer was
wound up, Mr. Tulloch's job was to see to it that we had received whatever
dividends were due to the Company as disclosed by the report of the Trustee,
and to authorize the balance of the account being written off as a bad debt.
Mr. Tulloch was instructed to signify his scrutiny of the whole transaction by
placing his initials on the entry writing off the bad debt.
Lorsque Clément réussissait a percevoir le
montant de certains de ces comptes, il déposait, comme nous l'avons vu, ces
chèques au compte de banque de la Compagnie sans faire d'entrée au livre de
caisse, et s'appropriait d'autres montants égaux payés en argent. Il est
possible que la vérification des bordereaux eût révélé certaines de ces
malversations, mais les experts entendus, sauf M. Parent et M. Grant, nous
disent qu'on ne peut se fier à une pareille comparaison. M. Gordon Scott nous
affirme que l'examen détaillé des bordereaux de dépôt n'est d'aucune utilité.
M. Young, un des associés de Price, Waterhouse & Co., nous dit que l'examen
des copies de bordereaux de dépôt a peu de valeur comme moyen de vérifier
l'exactitude des recettes en argent. Il affirme que ces bordereaux ne sont pas
une preuve de réception d'argent, mais bien une preuve que de l'argent a été
donné à la banque. M. L. E. Potvin jure que le bordereau de dépôt peut faire
mention d'entrées qui n'ont aucune relation avec le commerce du client, qu'il
peut y avoir eu échange de chèques avec ce client et autres accommodations, et
il nous dit qu'il ne pourrait pas se fier à ces copies de bordereaux de dépôt.
C'est aussi l'opinion de M. Maurice Chartré et de M. K. W. Dalglish qui tous
deux croient que cette façon de vérifier n'est pas certaine et qu'elle n'est
pas généralement employée.
[Page 172]
La raison se devine facilement. Il peut se présenter
des cas nombreux où un caissier honnête ne pourra jamais faire concorder les
entrées d'un jour inscrites au livre de caisse avec le bordereau de dépôt. Si,
ainsi, il reçoit au comptoir d'un client débiteur de $25, un chèque de $50, et
lui remet $25 en change, le livre de caisse comportera une recette de $25 et le
bordereau un dépôt de $50. Si un autre client paye le même montant au moyen de
trois chèques différents signés par des tiers, et endossés par lui il y aura
encore une entrée de $25 au livre de caisse, et sur le bordereau, le dépôt de
trois chèques qui n'ont aucune relation avec les affaires de la Compagnie. Le
caissier peut changer le chèque d'un officier de la Compagnie, qui apparaîtra
au bordereau mais nullement au livre de caisse. Il peut aussi recevoir des
chèques postdates qui ne seront pas sur le bordereau à la date qui correspond à
celle inscrite au livre de caisse.
L'on voit donc par ces témoignages des experts
et les exemples cités que cette faute reprochée aux intimés n'en est pas une en
réalité. Ils se sont contentés de vérifier le total des dépôts, comme le font
tous les auditeurs prudents et ayant un degré raisonnable d'habileté
professionnelle. Les intimés ont agi comme les autres auditeurs agissent dans
des conditions identiques, et parce qu'ils ont omis de faire cette vérification
qui ne se fait pas habituellement, on ne peut pas dire qu'ils n'ont pas agi en
"bons pères de famille".
Devaient-ils surveiller davantage des comptes
considérés comme mauvais comptes? Il ne faut pas oublier que l'appelante a été
subrogée aux droits de Claude Néon Limited. Elle a tous les droits de celle-ci,
mais elle n'en a pas davantage. Les auditeurs ont suggéré à M. Turner,
vice-président et gérant général, d'adresser une circulaire à tous les
débiteurs de la Compagnie pour vérifier l'exactitude des montants dus, mais
celui-ci a refusé cette suggestion en disant que le contrôle interne de la
Compagnie était suffisant. Il y avait donc lieu d'assumer que ces comptes
disparus des livres l'étaient régulièrement. On sait que des auditeurs, qui
louent leurs services à une corporation employant de nombreux commis, sont
tenus de donner moins d'attention à certains détails précisément à cause du
contrôle interne exercé par les employés.
[Page 173]
Les tribunaux ne doivent pas être plus sévères
vis-à-vis les auditeurs qu'ils ne le sont vis-à-vis les autres professionnels.
Du moment qu'ils agissent suivant les principes que j'ai mentionnés déjà, ils
sont à l'abri de responsabilité civile, et ne peuvent pas être recherchés en
dommages si l'on découvre des vols dont l'examen raisonnable des livres ne
faisait pas soupçonner l'existence. Il est vrai, comme on l'a dit, qu'ils ne
sont pas employés seulement pour additionner, soustraire ou diviser, et qu'on a
droit d'attendre d'eux un degré d'habileté qui permette à la Compagnie de se
rendre compte de sa situation financière. Mais il est également vrai qu'on ne
peut pas exiger d'eux que le bilan qu'ils contresignent comporte une garantie
d'honnêteté de tous les employés, et qu'il est une assurance que leur vigilance
n'a pas été trompée.
Le certificat qu'ils donnent aux actionnaires
indique la situation de la Compagnie, telle que révélée par les livres qui
n'ont pas éveillé de soupçons, et d'après les informations fournies par des
employés responsables qui ont la confiance des directeurs. Ils sont des
auditeurs, et non des enquêteurs spéciaux qui, eux, souvent doivent présumer, à
cause de soupçons préexistants, la malversation et le détournement.
Pour ces raisons, je crois que le jugement de la
Cour du Banc du Roi, qui a rejeté l'action, est bien fondé, et je suis
d'opinion de le confirmer avec dépens.
The judgment of Crocket, Davis and Hudson JJ. was delivered by
Davis J.—Claude Néon General Advertising Limited (hereinafter for
convenience called "the company"), with head office in the city of
Montreal in the province of Quebec, carries on the business of manufacturing
and leasing advertising signs. The company was incorporated in 1929 for the
purpose of consolidating the activities of several advertising businesses
theretofore carried on separately and became one of a group of nine companies
whose consolidated balance sheet shows total assets to the amount of
approximately four million dollars. That indicates in a general way the nature
and extent of the business of the company.,
In November, 1935, shortly after a collector of
accounts in the employ of the company had introduced for his own
[Page 174]
protection the use of a counterfoil receipt
book, the auditors discovered that the company's cashier, Clément, had stolen
some money from the company. He had been a trusted employee against whom there
had never been any suspicion of wrongdoing but when the defalcation was
discovered an investigation was at once commenced to ascertain if there had
been any other defalcations by this man. A thorough investigation of all
customers' accounts, deposit slips, bankruptcy dividends and agreements with
customers was made, with the result that this special investigation disclosed
that comparatively small sums of cash had been taken by Clément from time to
time from as early as January 29th, 1931 (when $13.50 was taken) over a period
of nearly six years, the total amounting to $6,756.41. Each of the items going
to make up this total was a comparatively small sum, such, for instance, as
$11.50, $7, $21.25, $18.65, $2, $14.44, $6.20, $1.74, $83.25, $10.31, $27.50,
$19. I have picked out these items at random throughout the long list. In only
a few instances was more than $100 taken at one time; the defalcations were
usually of small amounts at a time.
One at once asks how this sort of thing was done
in that it was not discovered for nearly six years. The obvious answer on the
evidence is that Clément was fully trusted by his superior officers in the
large business, that there was no suspicion that anything like this was going
on. And one naturally asks then: How did Clément do this so as to evade
discovery? Like most consistent practices of fraud, the system when explained
seems very simple, though perhaps ingenious at its inception in the mind of the
guilty person. What happened was this: Clément from time to time induced
Tulloch, the assistant treasurer of the company whose duty it was to supervise
Clément and who was specifically entrusted with credits and bad debts, to write
off some comparatively small accounts as bad debts, though apparently Clément
himself regarded them as accounts from which the company might well receive
some further payments. These accounts, I should think negligently by Tulloch,
were closed and written off on the books of the company and became dead
accounts. No further monthly or other statements of account went out to these
customers and therefore if any of them subsequently paid in anything on their
accounts they did not
[Page 175]
thereafter receive statements of account which
would have indicated at once that their payments had not been properly credited
to their accounts on the books of the company. Further, there were accounts of
persons or firms which went into bankruptcy; when notice of bankruptcy was
received the company filed its claim with the trustee in bankruptcy and these
accounts were then closed out on the books of the company. Other accounts from
time to time were given over to the solicitors of the company for collection
and when that was done these accounts were closed on the books of the company
and no further statement of account was sent by the company to the customer;
the matter was left in the hands of the solicitor. Those three named classes of
accounts, I take it from the evidence, represent the basis of the system upon
which Clément, the cashier, worked in taking moneys from the company. He did it
this way: the company had an ordinary cash ledger in which he daily recorded or
was supposed to have recorded all the incoming moneys which in most cases were
by cheques but in some cases by small cash payments. Every day the cashier
sent, or was supposed to send, all the moneys taken in that day, whether represented
by cash or by cheque, to the company's bank for deposit. On the whole this was
done faithfully day after day during the six years in question. But from time
to time in order to take some money to himself Clément did this: having
received a cheque from a bankrupt estate or from the company's solicitor on a
collection or in respect of one of the accounts that had been written off as a
"bad debt," he would hold the particular cheque and not enter it in
the cash ledger. And then, when sufficient cash was in to amount to or exceed
the amount of the cheque, he deposited the cheque at the bank to the company's
credit but would take to himself the equivalent amount out of the cash in hand.
It is plain that each day Clément deposited or caused to be deposited in the
company's bank the exact amount of money, represented by cheques or cash, which
was shown in the cash ledger of the company as having been received that day by
the company. The amount of the daily deposits as shown on the original bank
statements to the company agreed exactly with the amount of the daily receipts
as shown in the company's cash ledger.
[Page 176]
The company carried a fidelity bond on its
employees which had been issued to it by the appellant, Guardian Insurance
Company of Canada, and the
appellant paid the company in respect of Clément's defalcations $5,000, being
the full amount of the bond. Upon payment the appellant took from the company a
document headed "Subrogation Receipt," in which the company
acknowledged receipt of the $5,000 from the appellant in full settlement of all
claims and demands under the bond in respect of defalcations on the part of
Clément and, in consideration of such payment, the company
hereby assign and transfer to (the Guardian
Insurance Company of Canada) each and all claims and demands against any other
party, person, persons, property or corporation, arising from or connected with
such loss and the said (the Guardian Insurance Company) is (hereby subrogated
in the place of and to the claims and demands of the undersigned (Claude Néon
General Advertising Limited) against said party, person, persons, property or
corporation in the premises to the extent of the amount above named, and the
said (Guardian Insurance Company) is hereby authorized and empowered to sue,
compromise or settle in its name or otherwise to the extent of the money paid
as aforesaid.
The document is dated July 10th, 1936.
Neither the appellant nor the company itself
took any proceedings against Clément to recover the amount of his defalcations,
or any part of them, but the appellant commenced this action on November 10th,
1936, in its own name, against the auditors of the company (who are the
respondents in this appeal) to recover $5,000, the amount it had paid on its
bond, alleging that the "theft or misappropriation or fraudulent
conversion" by Clément
was rendered possible by and was caused
through the neglect, want of professional skill of the defendants; that such
conversion would have been impossible if the defendants had done what they were
bound to do, and what they had agreed to do towards the said company, Claude
Néon General Advertising Limited, and its directors, and that the said loss was
caused immediately by the said negligence, want of profesional skill of the
defendants.
The appellant put its case on the alleged
neglect of the auditors in failing to check what are called the "deposit
slips”. Clément had made out day by day the usual form of bank deposit slip in
connection with the daily deposit of company's moneys at the bank. The original
deposit slip was retained by the bank. The amount of the daily deposit would
vary considerably but on some days would be several thousand dollars. But on
any day that Clément
[Page 177]
intended to misappropriate some of the cash on
hand, he would deposit the particular cheque which he had been holding back
with the other cheques received that day but the amount of cash he would
deposit would be the amount actually received less the amount of the cheque
which he had been holding back until that day. Clément kept a carbon copy of
each of these daily bank deposit slips. They appear to have been kept by him
openly on a file on his desk; he must have known that it was not customary for
auditors to check these carbon deposit slips or else he would not have adopted
the system he did. While the bank stamped each of these carbon copies, it
merely acknowledged that it had received "the total amount" as
shown on the slip. The original deposit slips, which were left with the bank,
do not appear to have been produced but I understand it is admitted that they
were the same as the carbon copies. Strange as it may appear, on the days when
misappropriations took place Clément made marginal notes on the copy of the
deposit slip for the day which he retained which would give him the
information, if he ever wanted the information, as to what cheque was added in
the deposit of that day that had not been shown in the cash ledger, and in some
cases a notation of the difference in the cash. There was no explanation for the
making or for the keeping of these annotated copies but I suspect that Clément,
at least at the inception of the defalcations, hoped to make good later on and
wanted a record of exactly what he had taken. However that may be, the
appellant says that if the auditors had checked not only the books of the
company but these copies of bank deposit slips in Clément's possession, his
system would have failed and the company would not have lost the money. What
the auditors say is that it is not customary in the practice of auditors to
check copies of bank deposit slips because they are not original documents and
that the bank's stamp on them is expressly limited to an acknowledgment that
"the total amount" shown on the slip has been received and deposited
to the credit of the company's account. The auditors say that they entirely
shared the confidence of the superior officers of the company in Clément's
honesty and had no ground for suspicion and that as a matter of auditing
practice a stamp by the bank on a carbon copy of a deposit slip
[Page 178]
that the total amount shown thereon had been
received by the bank was not something which in the ordinary course they would
examine because they had before them the company's original cash ledger with
its details of the daily receipts and they checked and examined the original
statements received by the company from the bank, showing the total daily
deposits, against the daily receipts as shown by the company's cash ledger. The
appellant's factum contains the admission:
There is no doubt that if these duplicate
deposit slips had been in the form usually employed, they could have been of no
assistance, in order to check the cash book.
The auditors had been appointed at the time of
the incorporation and organization of the company in 1929. They then made out a
programme or chart of their work which was known and accepted by the company
and to which they adhered. They are admitted to be an old Montreal firm with an excellent reputation.
It is indeed a striking fact that Turner (himself
a chartered accountant), who was the senior officer in charge of the company's
office (being vice-president and secretary-treasurer for some years), testified
that the company had foreseen "something like this" and had sought to
cover it by internal checks and controls which he described. He said he did not
criticize the auditors after the investigations had revealed the losses.
Further, the Hon. Gordon W. Scott, who is acknowledged to have been one of the
outstanding chartered accountants in this country and who was himself a
director of the company, testified that had the audit of the company been under
his supervision he would not have thought it an essential part of his duty to
check the deposit slips. "In a large public corporation," he said,
I think the greatest safeguard you have is
the internal organization, that one man is checking another all through the
process, and if that is functioning properly, as is done in the larger
corporations, we rely on the organization for the honesty of the employees, and
in no sense do I believe it is the duty of an auditor to be a detective.
Mr. Scott said there was
something like three or four hundred
thousand dollars coming in within a year
and
something like a million and a half dollars
on the books of the company and three thousand accounts and a lot of little
accounts in instalments,
[Page 179]
and he thought the checking of the daily deposit
slips by the auditors would be "superfluous" and "useless"
work in the circumstances. Dempster, one of the partners in the auditing
firm, testified that he had at one time suggested to the company that a
communication be sent to each customer to ascertain if the customer admitted
that his indebtedness to the company was exactly as shown on his card or ledger
sheet but that his suggestion had not been carried out; Mr. Turner felt that
the system of internal control was a sufficient safeguard against defalcations.
But Mr. Geoffrion for the appellant, with his
usual vigour and lucidity of argument, pressed upon us his contention that the
appellant was entitled to succeed in the action upon the ground that it was
negligence on the part of the auditors not to have examined these copies of the
bank deposit slips and that if they had, Clément would have been frustrated in
his scheme of taking the moneys from the company and consequently the auditors
were responsible in law for the company's loss caused by Clément's
misappropriations. The liability of the auditors was put as coterminous with
the liability of Clément himself to the company.
In the view I take of the case it is unnecessary
to determine the question whether or not under Quebec law the so-called subrogation receipt is sufficient to entitle the
appellant in its own name to maintain this action against the auditors.
I turn now to the consideration of the nature
and extent of the duty of the auditors to the company. It was admitted that
they had merely been appointed by resolution of the company "to be the
auditors of the company," without any special terms or conditions by
by-law or agreement, and that the definition of their duty was to be found
entirely within the language of sec. 120 of the Dominion Companies Act, 1934,
ch. 33, which reads as follows:
120. (1) The auditors shall make a report
to the shareholders on the accounts examined by them and on every balance sheet
laid before the company at any annual meeting during their tenure of office,
and the report shall state
(a) whether or not they have
obtained all the information and explanations they have required; and,
(b) whether, in their
opinion, the balance sheet referred to in the report is properly drawn up so as
to exhibit a true and correct view of
[Page 180]
the state of the company's affairs
according to the best of their information and the explanations given to them,
and as shown by the books of the company.
(2) Every auditor of a company shall have a
right of access at all times to all records, documents, books, accounts and
vouchers of the company, and shall be entitled to require from the directors
and officers of the company such information and explanation as may be
necessary for the performance of the duties of auditor.
(3) The auditors of a company shall be
entitled to attend any meeting of shareholders of the company at which any
accounts which have been examined or reported on by them are to be laid before
the shareholders for the purpose of making any statement or explanation they
desire with respect to the accounts.
The respondents were engaged then to make what
is called a statutory audit for the company and their duties were those and
only those imposed by the statute. A distinction was very properly made in the
argument between a statutory audit and a special investigation that may be
undertaken by auditors under terms of a special contract.
The language of the statutory duty here is
substantially the same as the language in the Companies Act, 1879, which
was under consideration in In re London and General Bank . In that case Lindley L.J. said at p. 683:
An auditor, however, is not bound to do more
than exercise reasonable care and skill in making inquiries and investigations.
He is not an insurer; he does not guarantee that the books do correctly shew
the true position of the company's affairs; he does not even guarantee that his
balance-sheet is accurate according to the books of the company. If he did he
would be responsible for error on his part, even if he were himself deceived
without any want of reasonable care on his part, say, for the fraudulent
concealment of a book from him. His obligation is not so onerous as this. Such
I take to be the duty of the auditor: he must be honest—i.e., he must not
certify what he does not believe to be true, and he must take reasonable care
and skill before he believes that what he certifies is true. What is reasonable
care in any particular case must depend upon the circumstances of that case.
Where there is nothing to excite suspicion very little inquiry will be
reasonably sufficient, and in practice I believe business men select a few
cases at haphazard, see that they are right, and assume that others like them
are correct also. Where suspicion is aroused more care is obviously necessary;
but, still, an auditor is not bound to exercise more than reasonable care and
skill, even in a case of suspicion, and he is perfectly justified in acting on
the opinion of an expert where special knowledge is required.
Lopes L.J., who concurred in the judgment of
Lindley L.J., said in another case that came up the following year, In re
Kingston Cotton Mill Company :
[Page 181]
But in determining whether any misfeasance
or breach of duty has been committed, it is essential to consider what the
duties of an auditor are. They are very fully described in In re London and
General Bank, to
which judgment I was a party. Shortly they may be stated thus: It is the duty
of an auditor to bring to bear on the work he has to perform that skill, care,
and caution which a reasonably competent, careful, and cautious auditor would
use. What is reasonable skill, care, and caution must depend on the particular
circumstances of each case. An auditor is not bound to be a detective, or, as
was said, to approach his work with suspicion or with a foregone conclusion
that there is something wrong. He is a watch-dog, but not a bloodhound. He is
justified in believing tried servants of the company in whom confidence is
placed by the company. He is entitled to assume that they are honest, and to
rely upon their representations, provided he takes reasonable care. If there is
anything calculated to excite suspicion he should probe it to the bottom; but
in the absence of anything of that kind he is only bound to be reasonably
cautious and careful.
Lord Alverstone C.J., in summing up to a special
jury in a case in the King's Bench Division on June 1st, 1904, said (London
Oil Storage Company Limited v. Seear, Hasluck and Co. reported
in Dicksee on Auditing, 11th ed., p. 783, at pp. 785 and 786):
I will not adopt any fanciful expression
which may be quoted from any particular judgment, but he (the auditor) has got
to bring to bear upon those duties reasonable and watchful care, he has got to
discharge those duties remembering that the company look to him to protect
their interests. He is not, however, supposed to be a man constantly going
about suspecting other people of doing wrong, and that is the only respect in
which, I think, Mr. Bankes in his most able speech pressed the matter a little
too high. While Mr. Hasluck has by the exercise of due and reasonable care to
see that all the officials of the company are doing their duty properly in so
far as the accounts are concerned, he is not bound to assume when he comes to
do his duty that he is dealing with fraudulent and dishonest people; and there
comes in the most important consideration from one point of view—perhaps more
important than the other, though I do not think of such substantial weight in
this matter—if circumstances of suspicion arise, it is the duty of the auditor,
in so far as those circumstances relate to the financial position of the
company, to probe them to the bottom.
And further on at p. 787:
Mr. Isaacs is quite right in saying to you,
as I have already indicated, that the auditor is not bound to assume that
people are dishonest. On the contrary, he is entitled to think that they are
honest.
Lord Alverstone later on said, p. 787:
* * * I think the best concluding direction
I can give to you for which I am responsible is, that he must exercise
such reasonable care as would satisfy a man that the accounts are genuine,
assuming that there is nothing to arouse his suspicion of honesty, and if he
does that he fulfills his duty; if his suspicion is aroused, his duty is to
"probe the thing to the bottom," and tell the directors of it, and
get what information he can.
[Page 182]
In re City Equitable Fire Insurance Company
Limited affords an exhaustive discussion, by Romer J. (as he then was) and
on appeal by Pollock M.R., Warrington L.J., and Sargant L.J., of the duties of
auditors. The report of the case extends to 125 pages. I shall quote only one
passage from the judgment of Pollock M.R., at p. 509:
What is the standard of duty which is to be
applied to the auditors? That is to be found, and is sufficiently stated, I
think, in In re Kingston Cotton Mill Co. (No. 2) . As I have already said it is quite easy
to have discovered something which, if you had discovered it, would have saved
us and many others from many sorrows." But it has been well said that an
auditor is not bound to be a detective or to approach his work with suspicion
or with a foregone conclusion that there is something wrong. "He is a
watchdog, but not a bloodhound." That metaphor was used by Lopes L.J., in In
re Kingston Cotton Mill Co. (No. 2) .
Perhaps, casting metaphor aside, the position is more happily expressed in the
phrase used by my brother Sargant L.J., who said that the duty of an auditor is
verification and not detection. The Kingston Cotton Mill case (2) is
important, because expansion is given to those rather epigrammatic phrases.
Lindley L.J. says: "It is not sufficient to say that the frauds must have
been detected if the entries in the books had been put together in a way which
never occurred to anyone before suspicion was aroused. The question is whether,
no suspicion of anything wrong being entertained", there was a want of
reasonable care on the part of the auditors in relying on the returns made by a
competent and trusted expert relating to matters on which information from such
a person was essential." The judgment of Lopes L.J., as well as that of
Kay L.J., may be looked at in support of the words of Lindley L.J., and also in
support of what I have called the epigrammatic way of putting the auditors'
duty.
The legal standard of duty of auditors (to adopt
a phrase of Lindley L.J.), in the absence as here of any special by-law or
stipulation of the terms of employment, is plainly defined in the decisions to
which I have referred, and applying the principles of those decisions to the
particular facts of this case I am unable to hold that there was any such
neglect or default on the part of the auditors as would entitle the company,
were it the plaintiff, to succeed in the action. The question is whether before
the discovery of the thefts, in the then existing state of experience, failure
of knowledge or foresight is to be imputed to the auditors for a breach of
duty. Conduct pursued in the light of experience derived from the present
knowledge of the system of defalcations can hardly be taken as a sufficient
basis for a charge of want of care. There was nothing to indicate that the
accounting methods and control
[Page 183]
of the company were so lax and inadequate that
reliance could not properly be placed upon the books.
But assuming that there was some breach of duty
on the part of the auditors to the company, there would be two answers, I
should think: firstly, a claim based on such a breach of duty may not be
covered by the subrogation document in favour of the appellant; and, secondly,
assuming it were covered by the subrogation, what is the measure of damages for
such a breach of duty? The auditors did not steal the money; they were not the
direct cause of the loss. As Lord Alverstone told the jury in the London Oil
Storage Company case above mentioned (Dicksee on Auditing, 11th ed., at p.
797):
I do not know that I ever remember a
question the solution of which was more difficult in the concrete. It is easy
to put it in general terms: Was he guilty of breach of duty, and, if so, what
loss was occasioned to this company by that breach of duty? You must not put
upon him the loss by reason of theft occurring afterwards or before, but you
must put upon him such damages as you consider in your opinion were really
caused by his not having fulfilled his duty as auditor of the company.
The loss of the plaintiff amounted to £760; the
jury awarded five guineas against the auditors.
Canadian Woodmen of the World v. Hooper et al., was a
somewhat recent Ontario case.
The auditors were held liable for breach of their duties to the plaintiff
corporation. The trial judge, Raney J., awarded the corporation the full amount
of its loss, $8,840.32, against the auditors as well as against an official of
the corporation, but after the case had been twice before the Ontario Court of
Appeal the protracted litigation ended, so
far as the auditors were concerned, with a judgment against them of only $1 as
nominal damages. I do not pursue the difficult question of the measure of
damages because, in my view of the case, it is unnecessary to do so. Nor do I
find it necessary to consider the question of prescription raised by the
respondents.
I would dismiss the appeal with costs.
Appeal dismissed with costs.
Solicitors for the appellants: Charbonneau,
Charbonneau & Charlebois.
Solicitors for the respondents: Hackett,
Mulvena, Foster, Hackett & Hannen.