Dockets: T-671-11
T-672-11
T-673-11
Citation: 2012 FC 642
Ottawa, Ontario, May 25, 2012
PRESENT: The Honourable Madam Justice Gleason
Docket: T-671-11
BETWEEN:
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SHUKRI ABDI
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Applicant
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and
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ATTORNEY GENERAL OF CANADA
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Respondent
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Docket: T-672-11
AND
BETWEEN:
FADUMA HASHI
Applicant
and
ATTORNEY GENERAL OF CANADA
Respondent
Docket: T-673-11
AND
BETWEEN:
HALIMO ABSHIR
Applicant
and
ATTORNEY GENERAL OF CANADA
Respondent
REASONS FOR
JUDGMENT AND JUDGMENT
[1]
At
the outset of the hearing in this matter, counsel for the parties made an oral
motion to amend the styles of cause in these three files to substitute the
Attorney General of Canada as the respondent in light of the requirements of
Rule 303 of the Federal Courts Rules, SOR /98-106. The motion is
granted; the appropriate respondent in these matters is the Attorney General of
Canada.
[2]
These
three files involve judicial review applications seeking to set aside the decisions
of an adjudicator at Passport Canada, issued on March 18, 2011, in which the
adjudicator upheld the revocation of the applicants’ passports and refused
passport services to them for five years. Because the decisions rendered in the
three files are nearly identical and the same circumstances gave rise to the
three decisions, these reasons deal with all three applications for judicial
review, and a copy of these reasons shall be placed in each file.
[3]
The
applicant, Shukri Abdi, is originally from Somalia, and obtained Canadian
citizenship in 1994. The applicant, Halimo Abashir, is Ms. Abdi’s daughter and
was 17 at the time the relevant events took place. The applicant, Faduma Hashi,
is Ms. Adbi’s friend.
[4]
In
July 2008, the three women took a trip to Egypt and Kenya to visit relatives
and to meet a man with whom Halimo had been corresponding over the Internet.
When en route back to Canada, Shukri Abdi, Faduma Hashi and a third woman (whom
they claim was Halimo but whom the Canadian Border Services Oversees Migration
Integrity Officer [MIO] concluded was an impostor) were stopped and questioned
by the MIO at the airport in Cairo, Egypt. Because the MIO determined that the
individual using Halimo’s passport was an impostor, he turned the women over to
the Egyptian authorities, who returned the entire party to Kenya (where their
return journey had commenced). The Canadian High Commission in Nairobi seized
the applicants’ passports and issued them temporary travel documents to return
to Canada.
[5]
The
matter was referred to Passport Canada for investigation. The Passport Canada
investigators recommended that the applicants' passports be revoked, that their
pending applications for replacement passports be denied and that future
passport services also be denied to all three applicants for a period of five
years, taking the position that the investigation had established that Ms. Abdi
and Ms. Hashi had been involved in a human smuggling incident, that Halimo had
improperly allowed her passport to be utilized by a third person, and that all
three had provided false statements to Passport Canada when they applied for
temporary travel documents and to have their passports re-issued. In accordance
with its usual procedures, Passport Canada referred the matter for determination
by a Passport Canada adjudicator. The adjudicator agreed with the
investigators' recommendations in the three decisions that are the subject of
these judicial review applications.
[6]
In
his written materials, counsel for the applicants argued that the decisions
should be set aside for the following reasons:
1.
The
adjudicator breached the principles of procedural fairness by accepting and
relying upon evidence that was not disclosed to the applicants;
2. The
investigative procedure adopted by Passport Canada was unfair and violated the
principles of procedural fairness because Passport Canada disclosed information
in two separate tranches (the second being after initial submissions had been
made by the applicants) and thereby improperly split its case;
3. The
adjudicator committed a reviewable error in accepting the MIO's unsworn notes
as evidence and in preferring his notes over the sworn affidavits filed by the
applicants;
4. Certain
comments made by the Passport Canada investigator raise a reasonable apprehension
of bias as do certain comments made by the adjudicator in the decisions;
5. The
adjudicator committed a reviewable error in his interpretation of sections 117
and 135 of the Immigration and Refugee Protection Act, SC 2001, c 27
[IRPA] and section 10(2)(b) of the Canadian Passport Order, SI /81-86
[Order]; and
6. The
adjudicator's decisions were unreasonable in failing to give proper weight to
the sworn evidence of the applicants and in engaging in improper speculation.
In his oral submissions, counsel focused
primarily on the first three of the foregoing points and indicated he would not
be pursuing his fifth argument as there is case law that he was not aware of
when he completed his memorandum, indicating that the interpretation afforded
to the above-mentioned sections of IRPA and the Order was correct.
[7]
Counsel
for the respondent, on the other hand argued that there was no breach of
procedural fairness because the material information relied upon by the
adjudicator in his decisions was disclosed to the applicants and there was
nothing untoward in the procedures followed by Passport Canada, noting in this
regard that Passport Canada, as an administrative agency, is not required to
emulate procedures followed by a court. In addition, counsel asserted that the
arbitrator's decisions to admit the MIO's notes into evidence and to prefer
them over the applicants' affidavits were reviewable on the reasonableness
standard and were completely reasonable. Finally, the respondent argued that
there is no reasonable apprehension of bias with respect to the conduct of
either the Passport Canada investigators or the adjudicator.
[8]
For
the reasons detailed below, I have determined that the adjudicator's decisions
must be set aside as there was a breach of procedural fairness in the process
followed by Passport Canada in these files. In this regard, the circumstances
in this case are distinguishable from those in Slaeman and Roukan v Attorney
General of Canada (2012 FC 641 issued concurrently with this decision) as
here, unlike there, the information that was not disclosed to the applicants
was material to the investigation and concerned matters that were and needed to
be considered by the adjudicator. Accordingly, failure to disclose this
information deprived the applicants of the ability to properly defend
themselves, and, therefore, the decisions must be set aside. Given this
determination, it is neither necessary nor appropriate for me to comment on the
other grounds raised by the applicants, given that these matters are to be
returned to Passport Canada for re-determination.
The
process before Passport Canada
[9]
To
understand the procedural fairness claims advanced by the applicants, it is
useful to review how passports are issued and revoked and the process followed
by Passport Canada in deciding cases like the present.
[10]
As
Justice Noël noted in Kamel v Canada (Attorney General), 2008 FC 338 at
para 25, [2008] 1 FCR 59 [Kamel] (which was overturned by the Federal
Court of Appeal in Kamel
v Canada (Attorney General), 2009 FCA 21, [2009] 4 FCR 449 but
not on this point), passports are issued pursuant to the Royal prerogative. In
exercise of that prerogative, the Governor in Council issued the Order, which
governs the issuance, refusal and revocation of passports. The provisions of
the Order pursuant to which the applicants’ passports were revoked and further
passport services were denied to them for five years are contained in
paragraphs 9(a), 10(2)(b), 10(2)(c) and subsection 10(1) of the Order (and
subsections 8(1) and 8(2) by reference), which provide as follows:
8. (1) In addition to the
information and material that an applicant is required to provide in the
application for a passport or in respect of the delivery of passport
services, Passport Canada may request an applicant and any representative of
the applicant to provide further information, material, or declarations
respecting any matter relating to the issue of the passport or the delivery
of passport services.
(2)
The further information, material and declarations referred to in subsection
(1) and the circumstances in which they may be requested include the
information, material, declarations and circumstances set out in the
schedule.
[…]
9. Passport Canada may refuse to issue a passport to an applicant who
(a) fails
to provide the Passport Office with a duly completed application for a
passport or with the information and material that is required or requested
(i) in
the application for a passport, or
(ii) pursuant
to section 8
[…]
10. (1) Passport
Canada may revoke a passport on the same grounds on which it may refuse to
issue a passport.
(2) In
addition, Passport Canada may revoke the passport of a person who
[…]
(b) uses the passport to assist him in
committing an indictable offence in Canada or any offence in a foreign
country or state that would constitute an indictable offence if committed in
Canada;
(c) permits another person to use the
passport;
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8.
(1) En
plus des renseignements et des documents à fournir avec une demande de
passeport ou à l’égard de la prestation de services de passeport, Passeport
Canada peut demander au requérant ou à son représentant de fournir des
renseignements, des documents ou des déclarations supplémentaires à l’égard
de toute question se rapportant à la délivrance du passeport ou à la
prestation des services.
(2)
Les renseignements, les documents et les déclarations supplémentaires visés
au paragraphe (1) et les circonstances qui justifient leur demande
comprennent ceux mentionnés à l’annexe.
[…]
9. Passeport Canada
peut refuser de délivrer un passeport au requérant qui :
a) ne lui présente
pas une demande de passeport dûment remplie ou ne lui fournit pas les
renseignements et les documents exigés ou demandés
(i) dans
la demande de passeport, ou
(ii) selon
l’article 8;
[…]
10. (1) Passeport
Canada peut révoquer un passeport pour les mêmes motifs que le refus d’en
délivrer un.
(2) Il
peut en outre révoquer le passeport de la personne qui :
[…]
b) utilise le passeport
pour commettre un acte criminel au Canada, ou pour commettre, dans un pays ou
État étranger, une infraction qui constituerait un acte criminel si elle
était commise au Canada;
c) permet à une autre
personne de se servir du passeport;
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[11]
Passport
Canada has promulgated rules, entitled the "Rules of Procedure in
Passport Refusal and Revocation Cases" [the Rules], which are available
over the Internet. As counsel for the applicant rightly notes, these rules were
unilaterally promulgated by Passport Canada and are not issued under any
explicit statutory or regulatory authority. The Rules provide for a two-step
procedure in cases such as the present: first, an investigation by the
Entitlement Review Section of the Security, Policy and Entitlement Directorate
of the Passport Office [the Section], and, second, if warranted, referral of
the case to an adjudicator for decision. The adjudicator is a member of the
Adjudication and Conflict Management Office of the Passport Office [ACMO].
[12]
The
first step of investigation is meant to determine whether evidence exists to
support a recommendation that a passport be refused or revoked on one of the
grounds listed in sections 9 or 10 of the Order. Under section 19 of the Rules,
the Section is required to communicate to the interested party "all
material facts and information in possession of the Section and provide the
party the opportunity to respond and provide further information". The
Rules also provide that the Section must advise the interested party of the
procedure governing the investigation and of any recommendation it may make.
Recommendations are made in those cases where the Section believes there are
grounds to support a revocation or refusal to issue a passport. Before
submitting a recommendation to the ACMO, the Section must send the affected
party a letter summarizing "all material facts and information" and
afford the party the right to respond (sections 21 and 22 of the Rules).
Thereafter, the Section provides a written recommendation, with supporting
reasons, to the ACMO and must provide a copy to the interested party. The Rules
require that the recommendation include "any material evidence and
material the Section considered in making its recommendation" (section 23
of the Rules). The Rules do not contemplate the Section providing its entire
investigation file to the ACMO; despite this, as is more fully detailed below,
this appears to be the standard practice of the Section.
[13]
In
terms of the second step, the Rules provide that the adjudicator will not hold
an in-person hearing and will consider the written evidence provided by the
Section in making his or her determination. The adjudicator is directed by
section 11 of the Rules to apply the balance of probabilities standard of
proof. The Rules provide that the burden to prove the existence or non-
existence of a fact or issue is on the person (the Section or the party) who
asserts the existence or non-existence of it (section 10 of the Rules): the
Rules allow for filing of copies and admission of hearsay evidence (sections 15
and 16 of the Rules).
[14]
The
procedure followed in this case, which appears to be standard as it is
so-described by the Section in correspondence that it sent the applicants,
involved the Section transmitting its entire investigation file to the
adjudicator, for consideration by the adjudicator in making the decision to
accept or reject the Section's recommendations. It also appears to be standard
procedure that the Section does not forward a copy of its entire file to the
interested party, and, indeed, in these cases, the applicants were not provided
with a copy of the file that was placed before the adjudicator. Despite
repeated requests from counsel for the applicants, the Section did not disclose
any of the documents it relied upon, including detailed reports it had received
from the MIO and officials in the High Commission in Nairobi, Kenya. Rather,
the Section wrote a series of letters to the applicants (or their counsel) in
which several – but not all – of the material facts before the Section were
disclosed.
[15]
The
Section received several relatively detailed reports which were not disclosed
to the applicants. The first was an email from the MIO that was written within
a day or two after the incident at the Cairo airport when the applicants were
confronted. The second was also from the MIO and was written couple of weeks
later. In both, the MIO provided details as to what transpired with the
applicants and why he concluded that the individual who sought to use Halimo’s
passport was an impostor. Salient facts in these reports included:
- the
observation that the three women seemed nervous and overly friendly when he
first approached them;
- the suspected
impostor resembled the photograph in Halimo’s passport:
- the suspected
impostor’s fluency in English was poor and her knowledge of Toronto (where
Halimo had lived for several years) was sketchy;
- the suspected
impostor feigned sickness when the MIO began probing her to verify her
identity;
- when he
indicated to the three women that they could go to the departure lounge, the
impostor’s illness suddenly vanished and she smiled at him and thanked him;
- he confronted
the women a little while later, after they were in the departure lounge, and
again questioned them. During this questioning, the MIO asked the impostor to
sign her name to a blank sheet of paper, and the signature so obtained did not
match that in Halimo’s passport;
- shortly
thereafter, all three women confessed separately to trying to smuggle the
impostor into Canada, and admitted that she was the daughter of Ms. Adbi’s
brother;
- before he
turned them over to the Egyptian authorities, Ms. Hashi made a sexual advance
towards him to try and influence him to ignore the situation;
- Ms. Adbi
expressed concern about getting Halimo out of Nairobi; and
- the Egyptian
police determined to send the entire group back to Nairobi, where their trip
originated from.
[16]
Passport
Canada also received a third report from an official at the High Commission in
Nairobi, where the applicants attended after being returned to Kenya from
Cairo. This report was not disclosed to the applicants. The salient facts
contained in it included the following:
-the High
Commission had been forewarned by the MIO unit in Cairo to expect the
applicants to attend to seek assistance in returning to Canada;
- the applicants
did so on July 31, 2008 and denied that they had attempted to smuggle anyone
into Canada. Halimo claimed that she had been at the airport in Cairo;
- the passports
were taken from the applicants and they applied for temporary travel documents
to return to Canada;
- a search was
conducted of the relevant Department of Foreign Affairs and International
Trade’s databases, which showed a case of passport fraud from Dubai, appearing
under the name of Shukri Abdi, but it was not possible to determine whether or
not the applicant was the same person as was involved in that case of passport
fraud.
[17]
In
addition, the Section's file contained emails to and from the MIO, in which the
MIO confirmed that he had not retained the specimen signature provided by the
bearer of Halimo’s passport when she was questioned by the MIO at the Cairo airport. The file also contained a document entitled, "Security Case History
Sheet", which provided a summary of the various steps taken in the
investigation and included comments from one of the investigators which, in
many cases, are equivalent to submissions in support of the Section’s positions
and which set out reasons why the submissions of counsel for the applicants
ought to be rejected. For example, one comment states that an exculpatory
explanation given by the Ms. Adbi is "immaterial to the incident".
Another comments on submissions made by counsel for the applicants and notes
that the version of events provided by the applicants conflicts with that
provided by the MIO for the same incident and is an incident "where
veracity is to be considered on the balance of probabilities". A further
comment, dealing with the repeated requests made by counsel for the applicant
for disclosure of the documents relied upon by Passport Canada, imputes
improper motives to counsel. The note states as follows:
I believe that the lawyer has not responded to the
information we provided in our letters, other than to just relay his clients’
denials of the alleged details as we have provided them. He keeps asking us to
provide actual documentation for the information we provide and I believe he is
well aware that we have it only in the form of information. I believe he aks
[sic] for the documentation simply because he knows that it is unavailable in
the hope that our case to be [sic] fail because we cannot provide the
documents.
[18]
Many
of the facts contained in the reports from the MIO and the official at the High
Commission in Nairobi were disclosed to the applicants or their counsel in the
letters the Section wrote to them. However, several key facts were omitted. The
most important of these was the fact that the MIO had not retained a copy of
the signature provided by the suspected impostor. Counsel for the applicants
repeatedly requested disclosure of the signature in order to have it analyzed
by a handwriting expert as the signature was the key piece of evidence in the
Section's case and the applicants virulently denied that they had engaged in
human smuggling or made any of the admissions to the MIO referred to in his
reports. Their position was that it was Halimo, herself, who was at the airport
in Cairo, seeking to board the plane to Canada. In addition, the fact that Ms.
Adbi was suspected in conjunction with the previous human smuggling incident in
Dubai was not disclosed, nor was the fact that the impostor resembled the
picture in Halimo’s passport or that she suddenly seemed to recover when she
erroneously thought her identity had been accepted by the MIO.
[19]
In
the decisions, the adjudicator was required to choose between the version of
events offered by the applicants (through sworn affidavits and their statements
to various Passport Canada officials) and a version of events offered
principally by the MIO in his reports. Thus, what was at issue was the
credibility of the applicants, pitted against the credibility of the MIO. Each
of the non-disclosed facts mentioned in the preceding paragraphs were relevant
to the determination the adjudicator was required to make as they related
directly to the truthfulness or untruthfulness of the versions of events
offered by the two sides. In particular, the signature provided by the supposed
impostor was a key piece of evidence. As counsel for the applicants rightly
noted in his submissions, failure to disclose the fact that Passport Canada did
not have the signature (or even a copy of it) deprived him of the ability to
make a central argument in the case, namely, that the unsworn observation of
the MIO regarding the authenticity of the signature ought to be given little or
no weight, when the signature, itself, was not part of the Section's case.
Another of the undisclosed facts could have buttressed this argument in a
significant way, namely, the fact that the supposed impostor resembled the
picture in Halimo’s passport.
[20]
I
make no determination as to whether such arguments would be successful; the
point, rather, is that the applicants had no ability to advance them. Likewise,
they had no ability to address the very damning suggestion that Ms. Abdi had
previously engaged in human smuggling and, likewise, because they did not know
of it, could not address the MIO's observations regarding the suspected
impostor's quick recovery, which added colour to the MIO's version of events.
The
requirements of Procedural Fairness in Adjudications under the Order
[21]
Counsel
for the applicants argues that the requirements of procedural fairness
necessitated providing the applicants with a copy of the entire file that was
placed before the adjudicator. I do not agree that procedural fairness requires
disclosure of that extent in the circumstances of determinations by Passport
Canada under the Order. Rather, in my view, what is required is that all
material facts discovered by the Section in its investigation be disclosed to
the parties affected; in addition, any documents which make any form of
submission in support of the Section's position that are provided to the
adjudicator must also be disclosed to the parties affected. Finally, the
affected parties must be afforded a full opportunity to respond, prior to the
case being remitted to the adjudicator for determination.
[22]
In
this regard, the right to hold a Canadian passport is an important one, and
allows Canadian citizens to travel internationally. However, the interests at
stake in a case such as the present are of less significance to the individuals
affected than the right to life or liberty, which may be engaged in other sorts
of decisions that this Court is called upon to review.
[23]
In
the seminal case of Baker v Minister of Citizenship and Immigration,
[1999] 2 S.C.R. 817, 174 DLR (4th) 193, the Supreme Court of Canada, at paragraphs
21 to 27, set out the principles regarding the requirements of procedural
fairness for administrative decisions and held that these requirements will
vary depending on the nature of the decision and the impact of the decision on
the interests of the person affected. Factors relevant to the content of the
duty include: the nature of the decision and of the procedures followed by the
tribunal in making it or the "closeness of the administrative process to
the judicial process"; the requirements of the statute under which the
decision is made and the role of the particular decision within the statutory
scheme; the importance of the decision to the individuals affected; the
legitimate expectations of the affected individuals regarding what procedures
would be followed by the tribunal; and the choices made by the tribunal
regarding procedure, especially where the tribunal is afforded the right to
establish its own procedures.
[24]
The
requirements of procedural fairness in the context of a passport revocation and
permanent passport services suspension were considered in Kamel (cited
above). The situation in Kamel was different from that in the present
case in that here the passport services were suspended by Passport Canada for
five years. In Kamel, on the other hand, the Minister of Foreign Affairs
and International Trade suspended Mr. Kamel's passport services indefinitely,
based on the determination that he posed a security risk. The Minister's
decision in Kamel turned on a report from the Canadian Security
Intelligence Service that was not disclosed to Mr. Kamel. Justice Noël
determined that, in not being informed of the substance of the report, Mr.
Kamel had been denied procedural fairness which, in the circumstances of that
case, required that Mr. Kamal be provided with the ability to engage in “full
participation” in the process before the Minister. According to Justice Noël,
to ensure this, he needed “… to know exactly what the allegations against him [were]
… and what the information collected in the course of the investigation [was
to] … be able to respond to it completely” (Kamel at para 68). Justice
Noël summarised the applicable principles as follows at para 72:
[i]t is sufficient if the investigation includes
disclosure to the individual affected of the facts alleged against him and the
information collected in the course of the investigation and gives the
applicant an opportunity to respond to it fully and informs him of the
investigator's objectives; as well, the decision-maker must have all of the
facts in order to make an informed decision.
[25]
In
light of the foregoing, it is evident that the requirements of procedural
fairness were not met in this case because material facts and the Sections
submissions, in the form of advocacy, were not disclosed to the applicants.
They were thereby deprived of the right to fully respond to the case that the
Section advanced for the removal of their passports. In addition, I note
parenthetically that the Section failed to follow its unilaterally promulgated
rules which reflect the requirements of procedural fairness and require
disclosure to the affected individuals of all material facts. As I noted in Slaeman
and Roukan (cited above), even though the requirements of procedural
fairness do not necessarily require the Section to disclose immaterial
documents placed before the adjudicator, it might well be a more prudent
practice for it to provide identical disclosure to the adjudicator and the
individuals under investigation so as to ensure it would be immune from
challenges of this nature. Failure to follow this prudent practice, in the
circumstances of the instant cases, results in the decision of the adjudicator
being set aside.
Conclusion
[26]
In
light of the foregoing, the decision of the adjudicator must be set aside and
the matter remitted back to the ACMO of Passport Canada for re-determination by
another adjudicator.
[27]
At
the hearing, I raised the issue of costs with the parties, and counsel for the
applicant requested the opportunity to file brief written submissions on the
issue of costs following release of the Judgment in this matter. Accordingly,
counsel are given until June 8, 2012 to file submissions of no more than 10
pages in length on costs. They shall have the opportunity, if they wish, to
file a reply of up to five pages to each other’s costs submissions by June 15,
2012.
JUDGMENT
THIS
COURT’S JUDGMENT is that:
1. The
styles of cause in these applications for judicial review are amended to remove
the Minister of Foreign Affairs and International Trade as the respondent in
each application and instead name the Attorney General of Canada as the
respondent in each application;
2. These
applications for judicial review of the decisions of the Passport Canada
adjudicator issued on March 28, 2011 are granted and the decisions of the
adjudicator are set aside;
3. The
issue of revocation of the applicants’ passports and of the imposition of a ban
on their receiving passport services shall be remitted back to Passport Canada
for re-determination by a different adjudicator than the one who issued these
decisions, if there is another individual employed by Passport Canada in the
ACMO who could act as an adjudicator. If there is no other individual employed
by Passport Canada who could act as an adjudicator, the matters may be remitted
back to Mr. Francoeur, who shall conduct a hearing de novo and in no way
refer to or consider anything said in the decisions that have been set aside.
The adjudicator to whom the matters are referred for re-determination shall
afford the applicants a fresh opportunity to make submissions based on the
materials that have been disclosed in the Record before this Court;
4. The
parties shall file written submissions of no more than 10 pages with respect to
costs by June 8, 2012;
5. The
parties shall have the opportunity, if they wish, to file a reply of up to 5
pages to each other’s costs submissions by June 15, 2012;
6. I
remain seized of the issue of costs in this matter; and
7. A
copy of these Reasons for Judgment and Judgment shall be placed on the files in
Court Dockets T-671-11; T-672-11; and T-673-11.
"Mary
J.L. Gleason"