Jerome
A.CJ.:
This
is
an
application
for
judicial
review
of
the
decision
of
the
Chief
of
Appeals
not
to
waive
interest
assessed
with
respect
to
the
applicant’s
1986,
1987,
1988
and
1989
taxation
years.
At
the
conclusion
of
argument
in
Toronto,
Ontario,
on
October
8,
1996,1
took
the
matter
under
reserve
and
indicated
that
written
reasons
would
follow.
Mrs.
Bilida
is
a
seventy-six
year
old
widow
and
a
retired
real
estate
agent.
In
1965
she
and
her
husband
started
an
Arabian
horse
farm
business
which
was
eventually
taken
over
by
their
son,
Ronn
Bilida.
In
1979,
he
moved
the
operation
to
Kentucky,
U.S.A.
and
two
years
later
moved
to
Chardon,
Ohio.
Ronn
Bilida
operated
the
Ohio
farm
in
partnership
with
the
applicant
and
her
husband,
each
of
them
holding
a
one-third
interest
in
the
farm.
After
her
husband
died
in
1983,
the
applicant
inherited
his
one-third
interest
and
became
more
involved
in
the
farm
operation.
In
addition
to
her
financial
contribution,
she
assisted
her
son
with
all
sales
promotions
and
was
involved
in
the
planning
of
future
endeavours.
During
the
relevant
taxation
years,
the
applicant
retained
Bennett
Gold,
Chartered
Accountants
to
prepare
her
tax
returns.
On
the
advice
of
her
accountant,
Mrs.
Bilida
claimed
her
two-third
share
of
the
farm
losses
against
her
real
estate
income.
On
September
12,
1988,
Revenue
Canada
issued
an
assessment
of
the
applicant’s
1987
income
tax
return.
The
assessment
disallowed
restricted
farm
losses
of
other
years
and
revised
her
taxable
income
to
$23,175.00
resulting
in
net
federal
taxes
payable
of
$4,484.40
and
net
provincial
taxes
payable
of
$2,176.90.
Interest
was
added
to
the
arrears
in
the
amount
of
$131.73.
This
was
the
first
indication
Mrs.
Bilida
had
received
from
Revenue
Canada
that
she
might
not
be
entitled
to
claim
farm
losses,
although
she
had
done
so
since
1981.
On
December
8,
1988,
the
applicant’s
accountant
filed
a
Notice
of
Objection
regarding
the
assessment
of
her
1987
tax
return.
Revenue
Canada
subsequently
advised
the
applicant
by
letter
dated
January
25,
1990,
that
it
had
completed
a
review
of
her
farming
operation
and
farm
losses
and
non-capital
losses
claimed
in
1986,
1987
and
1988.
Since
the
losses
were
not
considered
to
have
arisen
through
the
carrying
on
of
a
farming
operation
as
a
business
with
a
reasonable
expectation
of
profit,
they
were
disallowed.
Mrs.
Bilida
wrote
to
Revenue
Canada
on
February
5,
1990,
providing
it
with
more
information
regarding
the
farm
operation
and
her
involvement
in
it.
She
requested
that
it
reconsider
granting
full
allowances
for
the
farm
losses
claimed.
She
subsequently
met
with
Revenue
Canada
officials
to
discuss
her
tax
returns.
However,
the
department
confirmed
its
assessment
and
advised
the
applicant
that
it
would
be
reassessing
her
returns
as
it
had
proposed
in
its
letter
of
January
25,
1990.
Thereafter,
the
department
issued
assessments
of
the
applicant’s
1986,
1988
and
1989
tax
returns
informing
her
that
she
owed
$41,992.99
in
arrears,
penalties
and
interest.
Mrs.
Bilida’s
accountant
referred
her
to
a
tax
litigator
who
filed
a
Notice
of
Objection
on
her
behalf.
However,
the
applicant
was
not
able
to
pay
the
solicitor’s
fees
and
could
not
retain
him
to
continue
to
act
on
her
behalf.
The
applicant
did
not
have
any
savings
with
which
to
pay
Revenue
Canada
since
she
had
liquidated
all
her
RRSP’s
and
GIC’s
in
1988
in
order
to
purchase
a
house
located
at
826
Castlegrove
Avenue
in
Oshawa,
Ontario.
The
property
was
intended
to
be
an
investment
for
her
retirement
years.
The
purchase
price
of
that
home
was
$170,000.00.
Mrs.
Bilida
used
her
savings
of
$30,000.00
as
a
down
payment
and
took
a
mortgage
for
the
remaining
$140,000.00.
As
a
result,
in
order
to
pay
Revenue
Canada
the
arrears,
interest
and
penalties
owed,
the
applicant
was
forced
to
sell
her
townhouse
located
at
30-220
Ormand
Drive,
Oshawa.
As
the
arrears
were
due
immediately,
the
applicant
also
borrowed
approximately
$64,000.00
from
her
brother
on
the
condition
she
would
repay
him
as
soon
as
she
was
able
to
sell
the
townhouse.
Mrs.
Bilida
did
not
sell
the
house
on
Castlegrove
Drive
because
her
daughter
and
her
family
were
living
there.
Sometime
after
the
applicant
had
purchased
the
house,
her
daughter,
who
has
two
children,
one
with
Down’s
Syndrome
and
special
needs,
was
divorced.
Her
daughter
could
not
afford
to
rent
a
house
so
the
applicant
allowed
her
and
her
children
to
move
into
the
house
on
Castlegove.
When
Mrs.
Bilida
received
the
reassessment
from
Revenue
Canada,
she
decided
the
best
course
of
action
would
be
to
sell
her
townhouse
and
have
her
daughter
and
grandchildren
live
with
her
in
the
larger
house
on
Castlegove.
The
applicant
had
hoped
to
sell
her
townhouse
for
$140,000.00
but
the
real
estate
marked
dropped
rapidly.
After
two
years
on
the
market,
the
property
sold
for
only
$92,000.00.
Mrs.
Bilida
repaid
her
brother
and
was
left
with
less
than
$28,000.00.
Nevertheless,
she
paid
all
of
the
arrears,
penalties
and
interest
owing
to
Revenue
Canada
as
they
came
due.
In
February
of
1994,
the
applicant
learned
about
“The
Fairness
Package
Legislation”
and
on
March
2,
1994,
wrote
to
the
Minister
of
Revenue
seeking
relief
under
the
new
legislation.
When
she
received
no
response,
she
again
wrote
to
the
Minister
in
May
of
1994
asking
for
a
review
of
the
reassessments
of
her
income
tax
and
relief
from
the
interest
she
had
paid.
On
July
21,
1994,
she
wrote
to
Mr.
Michael
R.
Rose,
Chief
of
Appeals,
asking
for
an
extension
of
time
in
which
to
serve
a
Notice
of
Objection
regarding
her
income
tax
assessments.
She
advised
Mr.
Rose
that
she
had
started
to
get
some
help
from
a
lawyer
but
had
been
unable
to
pay
his
fees.
The
applicant
also
told
Mr.
Rose
that
she
had
been
required
to
sell
her
town
house
in
order
to
pay
Revenue
Canada.
Mrs.
Bilida
also
requested
a
review
of
the
reassessments
of
her
1986,
1987,
1988
and
1989
tax
years.
She
advised
the
Minister
that
she
did
not
have
the
resources
for
either
a
lawyer
or
court
costs.
When
she
did
not
receive
a
response
from
the
department,
the
applicant
again
wrote
on
September
7,
16
and
28,
1994,
seeking
relief
from
the
payment
of
interest
and
penalties
on
arrears
under
“The
Fairness
Package
Legislation”.
On
September
21,
1994,
Mr.
Rose
advised
the
applicant
of
his
decision
not
to
cancel
interest
charged
with
respect
to
her
1986,
1987,
1988
and
1989
tax
returns.
The
applicant
now
seeks
to
have
that
decision
set
aside
on
the
grounds
that
the
Minister
failed
to
consider
the
economic
hardship
caused
by
the
arrears,
penalties
and
interest
and
her
inability
to
pay;
failed
to
consider
the
delay
by
Revenue
Canada
in
assessing
her
tax
returns;
and,
failed
to
take
into
account
her
history
of
compliance
with
the
Income
Tax
Act,
R.S.C.
1985,
c.
1
(5th
Supp.).
Subsection
220(3.1)
of
the
Income
Tax
Act
provides
as
follows:
220.(3.1)
The
Minister
may
at
any
time
waive
or
cancel
all
or
any
portion
of
any
penalty
or
interest
otherwise
payable
under
this
Act
by
a
taxpayer
or
partnership
and,
notwithstanding
subsection
152(4)
to
(5),
such
assessment
of
the
interest
and
penalties
payable
by
the
taxpayer
or
partnership
shall
be
made
as
is
necessary
to
take
into
account
the
cancellation
of
the
penalty
or
interest.
In
Kaiser
v.
Minister
of
National
Revenue,
[1995]
2
C.T.C.
329(D),
95
D.T.C.
5187,
Rouleau
J.,
made
the
following
comments
with
respect
to
the
legislation
at
p.
5188:
The
purpose
of
this
legislative
provision
is
to
allow
Revenue
Canada,
Taxation
to
administer
the
tax
system
more
fairly,
by
allowing
for
the
application
of
common
sense
in
dealing
with
taxpayers
who,
because
of
personal
misfortune
or
circumstances
beyond
their
control
are
unable
to
meet
deadlines
or
comply
with
rules
under
the
tax
system.
The
language
used
in
this
section
bestows
a
wide
discretion
on
the
Minister
to
waive
or
cancel
interest
at
any
time.
In
order
to
assist
in
the
exercise
of
that
discretion,
the
Minister
has
implemented
guidelines
to
be
followed
in
applying
the
legislation.
Information
Circular
92-2
outlines
the
three
circumstances
where
cancelling
or
waiving
interest
or
penalties
may
be
warranted:
(i)
extraordinary
circumstances
such
as
a
disaster
or
disruption
of
services
beyond
a
taxpayer’s
control
that
may
have
prevented
a
taxpayer
from
making
a
payment
when
due
or
otherwise
complying
with
the
income
Tax
Act;
(ii)
where
the
interest
or
penalty
arose
primarily
because
of
actions
of
Revenue
Canada
including
delay;
and,
(iii)
where
there
is
an
inability
to
pay
the
amounts
owing.
Paragraph
10
of
the
Information
Circular
reads:
10.
The
following
factors
will
be
considered
when
determining
whether
or
not
the
Department
will
cancel
or
waive
interest
or
penalties:
(a)
whether
or
not
the
taxpayer
or
employer
has
a
history
of
compliance
with
tax
obligations;
(b)
whether
or
not
the
taxpayer
or
employer
has
knowingly
allowed
a
balance
to
exist
upon
which
arrears
interest
has
accrued;
(c)
whether
or
not
the
taxpayer
or
employer
has
exercised
a
reasonable
amount
of
care
and
has
not
been
negligent
or
careless
in
conducting
their
affairs
under
the
self-assessment
system;
(d)
whether
or
not
the
taxpayer
or
employer
has
acted
quickly
to
remedy
any
delay
or
omission.
Based
on
the
evidence
here,
I
am
not
satisfied
that
there
has
been
a
proper
exercise
of
the
statutory
discretion
bestowed
on
the
Minister
by
subsection
220(3.1)
of
the
Act.
A
discretionary
power
of
this
nature
must
be
exercised
in
good
faith,
in
accordance
with
the
principles
of
natural
justice,
taking
into
account
all
relevant
considerations
and
without
regard
to
irrelevant
or
extraneous
ones.
As
stated
in
Kaiser,
supra,
at
pp.
5188-9:
Every
case
is
required
to
be
decided
on
its
own
merit
in
order
that
circumstances
unique
to
that
individual
taxpayer
are
properly
taken
into
account...
[W]hen
the
Minister
exercises
his
discretion
under
subsection
220(3.1),
he
is
required
to
take
into
account
considerations
relevant
and
unique
to
that
taxpayer
alone.
In
the
present
case,
it
appears
that
the
decision
not
to
waive
the
interest
charges
was
made
without
regard
to
the
department’s
own
guidelines
and
Mrs.
Bilida’s
particular
circumstances.
First,
there
has
been
no
consideration
given
to
the
applicant’s
inability
to
pay
the
amounts
in
question.
Mrs.
Bilida
is
a
seventy-six
year
old
widow.
Her
sole
sources
of
income
are
the
Old
Age
Pension
and
the
Canada
Pension
Plan
which
amount
to
less
than
$900.00
per
month.
During
the
relevant
taxation
years,
her
income
from
real
estate
commissions
was
declining.
In
1990,
she
earned
commissions
in
the
amount
of
$9,644.56
and
incurred
employment
expenses
in
the
amount
of
$4,387.00
resulting
in
employment
income
of
$5,257.56.
This
was
the
same
year
she
received
reassessments
from
Revenue
Canada
advising
her
that
she
owed
$41,992.99
in
arrears,
penalties
and
interest,
which
forced
her
to
sell
her
townhouse
and
borrow
money
from
her
brother.
As
the
applicant
entered
her
retirement
years
and
her
potential
to
earn
income
from
real
estate
sales
declined,
she
took
steps
to
provide
for
security
in
her
old
age.
She
made
decisions
about
her
retirement
years
based
on
the
information
she
had
regarding
her
financial
situation.
At
the
time
she
was
making
these
decisions,
she
was
not
aware
of
any
issue
regarding
her
ability
to
claim
farming
losses
or
that
she
would
eventually
be
reassessed
and
owe
arrears,
penalties
and
interest.
Furthermore,
the
evidence
demonstrates
that
Revenue
Canada’s
delay
in
assessing
the
applicant’s
tax
returns
has
contributed
to
the
accumulation
of
arrears,
penalties
and
interest.
Mrs.
Bilida
retained
a
tax
accountant
to
prepare
her
tax
returns
and
on
his
advice,
had
been
claiming
farm
losses
against
her
other
income
since
1981.
However,
it
was
not
until
September
12,
1988,
seven
years
later,
that
Revenue
Canada
gave
some
indication
that
the
losses
would
not
be
allowed.
Two
years
after
that,
in
September
of
1990,
the
department
finally
advised
the
applicant
that
she
owed
$41,982.99,
including
$10,892.14
in
interest.
Accordingly,
the
applicant
began
claiming
her
two-third
share
of
farm
losses
against
her
other
income
as
early
as
1981.
She
relied
on
Revenue
Canada’
review
of
her
self
assessments
and
continued
this
practice
until
she
was
assessed
in
1990.
Had
she
been
advised
by
the
department
in
a
more
timely
manner
that
her
claim
for
farm
losses
would
not
be
allowed,
she
would
have
stopped
claiming
the
losses
against
her
income
thereby
preventing
further
arrears
and
accruing
interest.
I
cannot
see
that
any
of
these
factors
were
taken
into
consideration
by
the
Minister
in
refusing
to
exercise
the
discretion
to
waive
interest
and
arrears
under
subsection
220(3.1).
Finally,
there
is
no
indication
that
the
department
took
into
account
any
of
the
considerations
outlined
in
paragraph
10
of
its
own
guidelines.
Specifically,
no
consideration
was
given
to
the
fact
that
Mrs.
Bilida
has
a
history
of
compliance
with
her
tax
obligations.
She
has
consistently
filed
her
income
tax
returns
on
time
and
has
paid
all
taxes,
penalties
and
interest
as
soon
as
she
was
advised
there
were
amounts
outstanding.
In
conducting
her
affairs,
the
applicant
retained
and
paid
a
tax
accountant
to
prepare
her
income
tax
returns
and
relied
upon
his
advice.
She
must
be
considered,
therefore,
to
have
made
every
reasonable
effort
to
ensure
that
she
was
in
compliance
with
the
provisions
of
the
Income
Tax
Act.
For
these
reasons,
the
decision
of
the
Chief
of
Appeals
is
set
aside.
The
matter
is
referred
back
for
reconsideration
with
directions
that
the
Minister
is
to
consider
the
guidelines
outlined
in
Information
Circular
92-2,
in
particular
Revenue
Canada’s
delay
in
assessing
the
applicant,
her
inability
to
pay
the
arrears,
penalties
and
interest,
and
the
applicant’s
history
of
compliance
with
her
tax
obligations.
Application
allowed.