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Telephone number 1-800-959-5525 Yukon, Northwest Territories and Nunavut: 1-866-841-1876 Outside Canada and United States: 1-613-940-8497 Hours of service Table 1 – Business hours Day Hours Monday to Friday 8:00 am to 8:00 pm ET Saturday and Sunday Closed Closed on public holidays By mail or fax: Change your business address by mail or fax Write a letter to include: your signature your business name your BN your old address your new address the effective date of the change the CRA program accounts that need to be updated with the new address (or indicate if all accounts should be updated) if changing more than one address related to your business, all addresses on file that need to be changed Send your letter by mail or by fax to your tax centre. ...

If you get an error message, refer to: Electronic filing of information returns – Common errors Page details Date modified: 2025-05-13 ...

File an appeal- Canada Pension Plan or Employment Insurance You may be looking for: If your application is denied – COVID-19 benefit validation You may file an appeal with the Canada Revenue Agency (CRA) if you disagree with: a decision letter from the Canada Pension Plan (CPP)/ Employment Insurance (EI) Rulings Division; or a notice of assessment for payroll source deductions. ...

Forms and publications Guide T4012, T2 Corporation – Income Tax Guide Interpretation Bulletin IT391, Status of Corporations Interpretation Bulletin IT458, Canadian-Controlled Private Corporation Page details Date modified: 2025-05-26 ...

For more information on these special situations, go to Capital expenses – Special situations. ...

Learn more: Amend, cancel, add, or replace slips and summaries PD27 – Temporary Wage Subsidy Self-Identification Form For Employers The following situations may be related to a PD4R notice. ...

Non-profit Organizations- Government funding (Form GST523-1) Form GST523-1, Non-profit Organizations – Government Funding, can be filed electronically using the Non-profit organizations- government funding web form. ...

If you are not satisfied with the service that you receive from us, refer to Send feedback about CRA services If you disagree with an assessment, determination, or decision, refer to File an objection – goods and services tax/harmonized sales tax (GST/HST) If you believe that you have been subject to reprisal, refer to Reprisal Complaints Feedback about the CRA's online filing services If you have suggestions about how we can improve GST/HST NETFILE or GST/HST Internet File Transfer, or if you have feedback about filing GST/HST returns through your CRA account, send us your thoughts. ...

For information on how to make a general or technical enquiry on excise taxes, go to Contact Information – Excise and Specialty Tax Directorate. ...

These documents include: ledgers journals books charts tables financial statements statements of accounts income tax returns goods and services tax / harmonized sales tax (GST/HST) returns excise tax returns sales invoices purchase receipts vouchers contracts guarantees bank deposit slips bank statements cancelled cheques cash register slips credit card receipts work orders delivery slips working papers logbooks emails all correspondence that support your transactions Who has to keep records Here is the list of those who, by law, have to keep records: persons who have to file a tax return persons carrying on a business or engaged in commercial activity persons who have to pay or collect taxes or other amounts such as payroll deductions and softwood lumber products export charge persons who have to file a GST/HST return persons who apply for GST/HST refunds or rebates payroll service providers third-party record keepers trusts non-profit organizations registered agents of registered political parties official agents for candidates in a federal election universities colleges municipal corporations hospitals school authorities qualified donees such as: registered charities registered Canadian amateur athletic associations registered housing corporations resident in Canada that are exempt from tax under Part 1 of the Income Tax Act because of paragraph 149(1)(i) registered municipalities in Canada registered municipal or public bodies performing a function of government of Canada registered university outside Canada, the student body of which ordinarily includes students from Canada registered charitable organizations outside Canada to which His Majesty in right of Canada has made a gift Notes Holding companies and corporations that are inactive still have to keep records. ...